Ratings & Reviews for Trex Enhance Basics 1-in x 6-in x 20-ft Clam Shell Square/Scalloped Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this composite decking for its stunning, realistic wood-grain appearance and exceptional durability. Most highlight the authentic aesthetics, noting colors appear richer in person, with no repetitive patterns compared to other composites. Reviewers emphasize long-term value, citing resistance to splinters, rot, and weathering, plus elimination of annual staining. Many appreciate the ease of installation, compatibility with hidden fasteners, and color-matched screws for a seamless finish. A few note minor concerns about board dimensions and visible grooves at ends, though these rarely diminish overall satisfaction. Most consider it a worthwhile investment.
Customer review summary generated by AI, including incentivized reviews.Not 6" these are 5.5"
Would Not RecommendThis product is 5.5 NOT 6" Calculated my order based on item description, now I'm short and need to re order.
From Enhance Basics 1-in x 6-in x 20-ft Clam Shell Square_SLASH_Scalloped Composite Deck Board Verified Purchaser
Good product, not so good customer service
Would RecommendThe Trex product seems to be an excellent product, no complaints so far with that. Lowe’s customer service however, is lacking a bit. I get a text 2 days before my delivery date asking me if the delivery date is still good, and if someone will be home. It then says the night before they will send me a 4 hour delivery window. The night before, no delivery window is sent. The next day, no delivery window is sent. I wait around all morning , no contact from Lowe’s on when my delivery is coming. Now...
From Enhance Basics 1-in x 6-in x 16-ft Saddle Square_SLASH_Scalloped Composite Deck Board Verified Purchaser
We are glad you love your product, and we apologize for the inconvenience.
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Boards received broken
Would RecommendThe Board is excellent but Lowes delivered many of the broken. They promised to replace them but they never did. So my advise to you if you order them, if they arrive broken, even a few, return the whole order because It is doubtful that they will replace the broken ones
From Enhance Basics 1-in x 6-in x 20-ft Clam Shell Square_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, we’re so sorry to hear about your experience with our product. We aim to offer 100% customer satisfaction to all of our customers and would li...
Product seems great; the pickup of my order was NOT my usual experience. It took 45 minutes to find the 4 boards I had ordered. Oversize items are never in the pickup area and seems to confuse some employees when that happens.
From Enhance Basics 1-in x 6-in x 16-ft Tide Pool Square_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Mike. Thank you for reaching out to Trex and bringing your negative experience to our attention. We apologize for the challenges you have faced...
Hello Alan, and thank you for the five stair review! - Trex Customer Care
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Trex
Would RecommendGreat looking and easy to work with bought s sizes
From Enhance Basics 1-in x 6-in x 16-ft Saddle Square_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hi Dick, thank you for your 5 star review! We greatly appreciate it! ~ Trex Customer Care Team
Good looking deck boards
Would RecommendJust as expected. They looked great and installed easily.
From Enhance Basics 1-in x 6-in x 16-ft Beach Dune Composite Deck board Verified Purchaser
Hello, and thank you for choosing Trex! We appreciate your remarkable review. Hearing that you love our products is the best thing we could hope for....
Did not recieve order
Did not receive order. Driver stated forklift is broken and leaking fluid. Waited two weeks for delivery and took a day off work. Unbelievable. Why don't they carry spill absorber on the truck? Management stated they were unaware that forklift was damaged. wow
From Enhance Basics 1-in x 6-in x 16-ft Beach Dune Composite Deck board Verified Purchaser
I am sorry for your experience.
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Hello, we are extremely sorry to hear about this, and even more sorry to disappoint a customer. If you
need assistance please reach out to our c...