Ratings & Reviews for Trex Enhance Basics 1-in x 6-in x 16-ft Clam Shell Grooved/Scalloped Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
The composite decking boards are durable and low-maintenance, with a textured surface that provides good traction. Customers praised the product's great look and easy installation. However, some reported issues like scratches, bowing, and warping, as well as the boards becoming uncomfortably hot in direct sunlight. Overall, the majority of reviews were very favorable, with customers stating the product is a great, long-lasting alternative to wood that enhances outdoor spaces.
Customer review summary generated by AI, including incentivized reviews.Durable
Would RecommendGreat product, outlasts wood
From Enhance Basics 1-in x 6-in x 16-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Great look
Would RecommendThe boards are exactly as we expected. The color is consistent from board to board even though we purchased the boards from three stores. We haven't installed the boards yet, so I can't comment on their performance in weather.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hi there, thank you so much for your 5 star review! We greatly appreciate it! ~ Trex Customer Care Team.
Fast and Friendly Service
Would RecommendExcellent Service and Quick Pickup! Picked up my order with no issues. Fast, great service, and both gentlemen were very knowledgeable. Thank you!"
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, - Trex Cus...
Some inconsistent grooves
Some of the boards seem to be reject’s or not consistent in terms of the grooves. There supposed to be narrow on one side to hold the clips and wider on the other so the clip slides into the next board. Well some of these boards have wide grooves on both sides which makes installation a little more challenging.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, we apologize for any inconvenience you have experienced. If you would like to reach out to us for further assistance, we will be happy to assi...
Really is a cost safer overtime.
Would RecommendPriced stone pavers, treated wood and tiles; this product is beautiful and requires no maintenance, other than simple sweeping the fallen leaves off in the winter.
From Enhance Basics 1-in x 6-in x 16-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, We are so blown away by your kind review. It made our day here at Trex! We hope you continue to enjoy your new deck for many years to come! Th...
Lasts and easy to maintain.
Would RecommendInstalls just like wood and lasts for years. I've used the red and the grey. The grey shows dirt and stains more but both can be pressure washed with no damage. There is no maintenance required. I'll never put in another wood deck.
From Enhance Basics 1-in x 6-in x 16-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your 5 star review. We really appreciate you taking the time to share your experience with us as well. We count ourselves lu...
Delivered damaged
Would Not RecommendLowes was days late on their "same day delivery", delivered damaged, and refused to assist me on multiple attempts to get a refund. Not cool!
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, Foremost we’d like to apologize for your negative experience. In addition we’d like to learn more about your situation and make things right. ...
Delivered damaged
Would Not RecommendLowes was days late on their "same day delivery", delivered damaged, and refused to assist me on multiple attempts to get a refund. Not cool!
From Enhance Basics 1-in x 6-in x 16-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, Foremost we’d like to apologize for your negative experience. In addition we’d like to learn more about your situation and make things right. ...
Defective Trex
Would Not RecommendThe product was warped on each end causing a dip in the deck once installed. When I took a piece back to Lowe’s they took no responsibility and even insulted my intelligence by suggesting it was an installation issue, when the piece I brought back obviously wasn’t installed! Very disappointed! This is the second time I’ve had issues with Lowe’s and this particular store manager.
From Enhance Basics 1-in x 6-in x 16-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, Foremost we’d like to apologize for your negative experience. In addition we’d like to learn more about your situation and make things right. ...
Great staff
Would RecommendLowe's staff are so pleasant
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, We can’t thank you enough for your kind 5 star review! Thanks for sharing your experience!
not delivered not delivered not delivered
Would Not Recommendnot delivered not delivered not delivered
From Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board
Hi Serov, thank you for reaching out. I apologize for your experience and would like the opportunity to learn more about your situation. When you are...
Hello Lindy, and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your...