Ratings & Reviews for Trex Enhance Basics 1-in x 6-in x 16-ft Clam Shell Grooved/Scalloped Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the appearance, durability, and ease of installation, with most noting it looks superior to wood and requires no maintenance. Many highlight the attractive Clam Shell color, resistance to splintering, and long-term value despite upfront costs. Reviewers appreciate how easily it cuts and installs with hidden fasteners for a clean finish. Some report issues with board warping, scalloped edges, and inconsistent factory quality requiring trimming. Overall, most customers consider it a worthwhile investment for lasting outdoor appeal.
Customer review summary generated by AI, including incentivized reviews.Delivered damaged
Would Not RecommendLowes was days late on their "same day delivery", delivered damaged, and refused to assist me on multiple attempts to get a refund. Not cool!
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Delivered damaged
Would Not RecommendLowes was days late on their "same day delivery", delivered damaged, and refused to assist me on multiple attempts to get a refund. Not cool!
From Enhance Basics 1-in x 6-in x 16-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, Foremost we’d like to apologize for your negative experience. In addition we’d like to learn more about your situation and make things right. ...
Defective Trex
Would Not RecommendThe product was warped on each end causing a dip in the deck once installed. When I took a piece back to Lowe’s they took no responsibility and even insulted my intelligence by suggesting it was an installation issue, when the piece I brought back obviously wasn’t installed! Very disappointed! This is the second time I’ve had issues with Lowe’s and this particular store manager.
From Enhance Basics 1-in x 6-in x 16-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, Foremost we’d like to apologize for your negative experience. In addition we’d like to learn more about your situation and make things right. ...
Trex
Would RecommendGreat looking and easy to work with bought s sizes
From Enhance Basics 1-in x 6-in x 16-ft Saddle Square_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hi Dick, thank you for your 5 star review! We greatly appreciate it! ~ Trex Customer Care Team
Great staff
Would RecommendLowe's staff are so pleasant
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, We can’t thank you enough for your kind 5 star review! Thanks for sharing your experience!
not delivered not delivered not delivered
Would Not Recommendnot delivered not delivered not delivered
From Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board
Hi Serov, thank you for reaching out. I apologize for your experience and would like the opportunity to learn more about your situation. When you are...
not delivered
Would Not RecommendEverywhere in the Lowes store's personal account the order status is "DELIVERED all", but the item is NOT all delivered. And nowhere is there a button to write that not everything has been delivered. On 1500 dollars did not bring.
From Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board
Hello, We’re so sorry to hear about your experience with our product. We aim to offer 100% customer
satisfaction to all of our customers, and wo...
where's my merchandise? This item has not been d
Would Not Recommendwhere's my merchandise??? This item has not been delivered!!! Everywhere in the Lowes store's personal account the order status is "DELIVERED all", but the item is NOT all delivered. And nowhere is there a button to write that not everything has been delivered. On 1500 dollars did not bring.
From Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board
Hello, we sincerely apologize for your negative delivery experience. If you have any concerns with your product, please contact our customer care tea...
It looks good and is very affordable and easy to w
I have used this exact product onto other deck projects and it worked very well so I chose to use it again for a third time on my most recent project It looks good and is very durable. It is also easy to install.
From Enhance Basics 1-in x 6-in x 16-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your 5-star review. We really appreciate you taking the time to share your experience with us as well. We count ourselves lu...
Check it out carefully and have lots of furniture
Would Not RecommendMoved to house with existing large deck that needed new top boards as the pt 1x6 's were in bad shape and planned to use the Trex grey boards to replace. Checking Trex website for info they claimed joists I had on 16" centers were fine for residential and 12" joist centers for commercial. Well it looked great until the first hot summer day and this is only in PA ,my deck looks like the ocean with all the waves in it and if any joists are not perfectly level and I mean" PERFECT" it only magnifies...
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board
Hello, and thank you for your feedback. We’re sorry this product isn’t working for you. However we’d like to learn more about your situation and what...
Good looking deck boards
Would RecommendGreat looking boards. My deck was right at 20' long, thankfully I did a picture frame boarder around the edges. If I did not and I planned on using just one board across, they wouldn't have worked. The first 4-6 inches on each side of the board were warped up and were beyond saving. But I didn't need those 4-6 inches on each side, so they worked great for what I did. Temperature sitting in the sun is not nice on the skin. These were the cheaper options of composite decking so them having the a...
From Enhance Basics 1-in x 6-in x 20-ft Beach Dune Composite Deck board Verified Purchaser
Hi Stef, thank you for your 5 star review and your feedback! Both are very appreciated! ~ Trex Customer Care Team.
Did not receive order
Order was not delivered due to an alleged broken forklift that leaks fluid. Why not bring spill absorber that is sold in the store.
From Enhance Basics 1-in x 6-in x 16-ft Beach Dune Composite Deck board Verified Purchaser
I am sorry to hear you had a negative experience with receiving your product.
Great start now wait and see
Would RecommendEasy to install looks good just now have to wait to see how well it holds up over time
From Enhance Basics 1-in x 6-in x 16-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hi there! We're glad to hear that you like the look of your new deck. We hope you enjoy it for many more years to come. -Trex CUstomer Care Team ...
Hello, Foremost we’d like to apologize for your negative experience. In addition we’d like to learn more about your situation and make things right. ...