Ratings & Reviews for Trex Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved/Scalloped Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this composite decking for its stunning natural appearance, consistent color quality, and exceptional durability. Most highlight how easy it is to cut, fasten, and install, especially with hidden fastener systems that create a seamless look. Reviewers consistently note the material outperforms traditional wood, requires minimal maintenance, and delivers strong long-term value that justifies the upfront cost. A few mention the surface becomes very hot in direct sunlight, and rare instances of warped boards occur, but these minor issues do not diminish overall customer satisfaction and strong recommendation.
Customer review summary generated by AI, including incentivized reviews.Lowe’s had the best price deal. Was easy to install
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board
Great product
Would RecommendI used the TREX deck to cover a patio cover top since we don't stand on it and I'm tired of painting it every 6 years due to the harsh sunlight. They are easy to work with and look great. Picking up this time was a pain. In store communications poor, had to wait 25 minutes without anyone telling me where they went to find my pick up item.
From Enhance Basics 1-in x 6-in x 12-ft Beach Dune Composite Deck board Verified Purchaser
Hello, and thank you for the feedback. Trex strives to be the best composite decking brand in the industry, and we are thrilled to hear that your dre...
Not happy with customer service at all
Would Not RecommendI order just enough 12 footers and one came damaged right in the middle
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, we apologize for your negative feelings on our products and appreciate you letting us know. All feedback is appreciated so we can better our p...
The extra cost for Trex is worth it.
Would RecommendThis material is easy to work with for layout and cutting to size. The clips keep spacing equal and holds the material in place. The drawback to this material is having to flatten the ends of the boards prior to installing. Sitting to long on a rack causes (I believe) the ends to curve up. Apply heat to the ends, add weight until cooled down. Overall, Trex is easy to use and looks great.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, on behalf of everyone at Trex, we would like to sincerely thank you for sharing your positive feedback. We are thrilled to hear that you love ...
Damaged boards.
1 damaged board was noticed upon loading. When I got home, I noticed 2 other boards deeper in the stack were also scratched and gouged. It wasn’t noticeable when the order was loaded, only after the bundle was unstrapped and boards were taken off the top.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Jim, thank you for your feedback, we’re sorry to hear your product didn’t come as expected. However we’d
like to learn more about your sit...
Great look
Would RecommendThe boards are exactly as we expected. The color is consistent from board to board even though we purchased the boards from three stores. We haven't installed the boards yet, so I can't comment on their performance in weather.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hi there, thank you so much for your 5 star review! We greatly appreciate it! ~ Trex Customer Care Team.
Fast and Friendly Service
Would RecommendExcellent Service and Quick Pickup! Picked up my order with no issues. Fast, great service, and both gentlemen were very knowledgeable. Thank you!"
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, - Trex Cus...
Some inconsistent grooves
Some of the boards seem to be reject’s or not consistent in terms of the grooves. There supposed to be narrow on one side to hold the clips and wider on the other so the clip slides into the next board. Well some of these boards have wide grooves on both sides which makes installation a little more challenging.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, we apologize for any inconvenience you have experienced. If you would like to reach out to us for further assistance, we will be happy to assi...
Delivered damaged
Would Not RecommendLowes was days late on their "same day delivery", delivered damaged, and refused to assist me on multiple attempts to get a refund. Not cool!
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, Foremost we’d like to apologize for your negative experience. In addition we’d like to learn more about your situation and make things right. ...
Great staff
Would RecommendLowe's staff are so pleasant
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, We can’t thank you enough for your kind 5 star review! Thanks for sharing your experience!
Hello Metelskiy, we are incredibly grateful that you took the time to share your feedback with Trex. Our company puts customer satisfaction as top pr...