Ratings & Reviews for Trex Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved/Scalloped Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this composite decking for its rich, consistent coloration and modern aesthetic, with many noting it outperforms traditional wood. Reviewers consistently highlight the ease of installation, particularly with hidden fastener systems, and emphasize durability—many report decks looking new after years of use. The low-maintenance nature and long-term value justify the higher upfront cost for most. A few mention the surface becomes very hot in direct sunlight, and some report isolated board damage, but these concerns are minimal compared to widespread satisfaction.
Customer review summary generated by AI, including incentivized reviews.Trex deck boards
Would Not RecommendBoards are bowed, crooked, & warped.
From Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board 56 -Pack Verified Purchaser
Poor delivery
Would RecommendI was not notified when the delivery was made. We were home but only discovered it hours later and had to deal with it in the dark around midnight.
From Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, we apologize for any inconvenience you have experienced. - Trex customer care.
This stuff is garbage
Would Not RecommendWe bought enough to do a freestanding 400 sq ft deck. We installed sub frame every 12 inches as required. It looked good on day one - by day 30 it started bowing. By year one it was worse. Two years later it is horrible and we are having to replace it. Wish we would have just used pressure treated in the beginning. It would have saved us a ton of time and money.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board
Hello, we are extremely sorry to hear about this, and even more sorry to disappoint a customer. If you
need assistance please reach out to our c...
due to structure of material, cannot be screwed
Would Not Recommenddid not know this is not solid Trex but coated material
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, We’re so sorry to hear about your experience with our product. We aim to offer 100% customer satisfaction to all of our customers, and would l...
pick them out themselves
Would Recommendwarped boards
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, we’re so sorry to hear about your experience with our product. We aim to offer 100% customer satisfaction to all of our customers and would li...
Good product
Would RecommendOrdered this for a new deck. Delivery was prompt. Material met expectations.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your 5-star review. We really appreciate you taking the time to share your experience with us as well. We hope that we can s...
Bowing on the ends is a problem !
Would RecommendI really like this product , but the first 6 to 8 inches of these boards are bowed and have to be trimmed off to fit correctly . I had to buy 12’ pieces for a 10’ deck so l had to cut each end anyway . If I would have needed the full length it would have been a problem .
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, we’re so sorry to hear about your experience with our product. We aim to offer 100% customer satisfaction to all of our customers and would li...
On line order
Would RecommendInspect every item at pickup. Every time I have picked up an on-line order some pieces were damaged. Appears who ever collects items don't inspect for damage and don't care. The employees won't accept damaged items to use on their homes, why do you expect me to. I have stated this several times, however nothing has changed. I don't expect anything to change with this one either. Appears Corporate don't care at all.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and sorry to hear that. Please give us a call at 1.800.289.8739 as we would be more than happy to take a look. Thank you, -Trex Customer Care ...
Easy installation
Would RecommendGood product
From Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, - Trex Cus...
Trex decking
Would RecommendI placed an order for 68 boards but received 45. I called the store and was told someone would be calling me back. No call. I called again today and was transferred twice and then was disconnected. It appears online they are out of stock for the size I ordered. I wasn't notified they couldn't fulfill my. I could have asked for 16ft boards instead. I like the decking however I am irritated with the customer service aspect. Plus I payed $79.00 for shipping. I will probably need to place anothe...
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, we apologize for any inconvenience you have experienced. For immediate assistance, you can reach our customer care team at 1-800-289-8739. We ...
Thin boards
Would RecommendThis decking is thin, not top of the line but is affordable and easy to work with. It does have some bounce when walking on it due to thinkness but not too bad.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for being a Trex customer. We appreciate you taking the time to leave us a review. We hope you enjoy your new decking for many y...
This oroduct lasts FOREVER. Never needs replacing
Would RecommendYears ago i purchased this product to build a triple level deck. The quality impressed me so, that i now purchased the sane product as decking for my wife's greenhouse.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, We are so blown away by your kind review. It made our day here at Trex! We hope you continue to enjoy your existing and new deck for many year...
Excellent material
Would RecommendExtremely durable and attractive and it's very easy to install
From Enhance Basics 1-in x 6-in x 16-ft Clam Shell Square_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for sharing your experience with us. At Trex we strive for 100% customer satisfaction and we are happy we did just that. We hope...
NA
Would RecommendNA
From Enhance Basics 1-in x 6-in x 12-ft Beach Dune Composite Deck board Verified Purchaser
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, - Trex Cus...
Great product
[This review was collected as part of a promotion.] This product appears to be made out of great quality products and durable.
From trex.com
Hello, we can’t thank you enough for your kind review! -Trex customer care 1(800)-289-8739
Hello Moose, sorry to hear that. Please give us a call at 1.800.289.8739 as we would like to look further into this. Thank you, - Trex Customer Care ...