Ratings & Reviews for Trex Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved/Scalloped Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this composite decking for its rich, consistent coloration and modern aesthetic, with many noting it outperforms traditional wood. Reviewers consistently highlight the ease of installation, particularly with hidden fastener systems, and emphasize durability—many report decks looking new after years of use. The low-maintenance nature and long-term value justify the higher upfront cost for most. A few mention the surface becomes very hot in direct sunlight, and some report isolated board damage, but these concerns are minimal compared to widespread satisfaction.
Customer review summary generated by AI, including incentivized reviews.Great look
Would RecommendThe boards are exactly as we expected. The color is consistent from board to board even though we purchased the boards from three stores. We haven't installed the boards yet, so I can't comment on their performance in weather.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Fast and Friendly Service
Would RecommendExcellent Service and Quick Pickup! Picked up my order with no issues. Fast, great service, and both gentlemen were very knowledgeable. Thank you!"
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, - Trex Cus...
Some inconsistent grooves
Some of the boards seem to be reject’s or not consistent in terms of the grooves. There supposed to be narrow on one side to hold the clips and wider on the other so the clip slides into the next board. Well some of these boards have wide grooves on both sides which makes installation a little more challenging.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, we apologize for any inconvenience you have experienced. If you would like to reach out to us for further assistance, we will be happy to assi...
Delivered damaged
Would Not RecommendLowes was days late on their "same day delivery", delivered damaged, and refused to assist me on multiple attempts to get a refund. Not cool!
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, Foremost we’d like to apologize for your negative experience. In addition we’d like to learn more about your situation and make things right. ...
Great staff
Would RecommendLowe's staff are so pleasant
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, We can’t thank you enough for your kind 5 star review! Thanks for sharing your experience!
not delivered not delivered not delivered
Would Not Recommendnot delivered not delivered not delivered
From Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board
Hi Serov, thank you for reaching out. I apologize for your experience and would like the opportunity to learn more about your situation. When you are...
not delivered
Would Not RecommendEverywhere in the Lowes store's personal account the order status is "DELIVERED all", but the item is NOT all delivered. And nowhere is there a button to write that not everything has been delivered. On 1500 dollars did not bring.
From Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board
Hello, We’re so sorry to hear about your experience with our product. We aim to offer 100% customer
satisfaction to all of our customers, and wo...
where's my merchandise? This item has not been d
Would Not Recommendwhere's my merchandise??? This item has not been delivered!!! Everywhere in the Lowes store's personal account the order status is "DELIVERED all", but the item is NOT all delivered. And nowhere is there a button to write that not everything has been delivered. On 1500 dollars did not bring.
From Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board
Hello, we sincerely apologize for your negative delivery experience. If you have any concerns with your product, please contact our customer care tea...
Check it out carefully and have lots of furniture
Would Not RecommendMoved to house with existing large deck that needed new top boards as the pt 1x6 's were in bad shape and planned to use the Trex grey boards to replace. Checking Trex website for info they claimed joists I had on 16" centers were fine for residential and 12" joist centers for commercial. Well it looked great until the first hot summer day and this is only in PA ,my deck looks like the ocean with all the waves in it and if any joists are not perfectly level and I mean" PERFECT" it only magnifies...
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board
Hello, and thank you for your feedback. We’re sorry this product isn’t working for you. However we’d like to learn more about your situation and what...
Good looking deck boards
Would RecommendGreat looking boards. My deck was right at 20' long, thankfully I did a picture frame boarder around the edges. If I did not and I planned on using just one board across, they wouldn't have worked. The first 4-6 inches on each side of the board were warped up and were beyond saving. But I didn't need those 4-6 inches on each side, so they worked great for what I did. Temperature sitting in the sun is not nice on the skin. These were the cheaper options of composite decking so them having the a...
From Enhance Basics 1-in x 6-in x 20-ft Beach Dune Composite Deck board Verified Purchaser
Hi Stef, thank you for your 5 star review and your feedback! Both are very appreciated! ~ Trex Customer Care Team.
Did not receive order
Order was not delivered due to an alleged broken forklift that leaks fluid. Why not bring spill absorber that is sold in the store.
From Enhance Basics 1-in x 6-in x 16-ft Beach Dune Composite Deck board Verified Purchaser
I am sorry to hear you had a negative experience with receiving your product.
Sandy Lowes Pro-Desk employee Nikki is Awesome!
Would RecommendExcellent color - Charcoal
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
We appreciate your business! Thank you for the 5 star review. We hope you enjoy your deck for years to come.
Hassle free
Would RecommendThe man who helped me load the materials was a great guy. For a hot day he was happy to perform his job fast and safely. Made sure I was satisfied with my purchase.asked If I had any questions.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
We are thrilled to read this review!
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Hi there, thank you so much for your 5 star review! We greatly appreciate it! ~ Trex Customer Care Team.
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