Ratings & Reviews for Trex Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved/Scalloped Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the composite decking for its stunning natural appearance, consistent coloration, and exceptional durability compared to traditional wood. Most highlight how easy the material is to cut and install, especially with hidden fastener systems, making projects straightforward even for DIYers. Reviewers consistently note the maintenance-free nature and long-term value, with many citing friends' decks that still look new after years. A few report warped boards upon arrival or note the material becomes very hot in direct sunlight, though these remain isolated concerns. Overall, customers consider the investment worthwhile for lasting beauty and reliability.
Customer review summary generated by AI, including incentivized reviews.One came damaged and 1 was missing.
Would Not RecommendYour customer service line is terrible one board came damaged that I've been waiting for forever and one was missing it will take 2 weeks to replace these boards holding up my whole project.
From Enhance Basics 1-in x 6-in x 20-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Pre drill for screws, and slow 4 hide aways.
Would RecommendI like this product a lot.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello TJ, thank you so much for your 5-star review! We greatly appreciate it! Thank you, Trex Customer Care Team.
Not the right color, and damaged
Did not use the product.
From Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Lewis. Thank you for reaching out to Trex and bringing your negative experience to our attention. We apologize for the challenges you have face...
Beautiful and easy to install
Would RecommendThis product was great and looks beautiful, it requires the use of special screws but it was worth it.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for sharing your experience with us. At Trex we strive for 100% customer satisfaction, and we are happy we did just that. We hop...
should last forever
Would RecommendGreat stuff, looks great, installation was not that difficult.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Skippy and thank you for choosing Trex! We appreciate your remarkable review. Hearing that you love our products is the best thing we could hop...
Delivery was fast and driver efficient
Price was great product was as expected
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, - Trex Cus...
N/A
Would RecommendThere was some oil drippings on some of the boards
Verified Purchaser
Hello.Foremost we’d like to apologize for your negative experience with your Trex material. In addition, we’d like to learn more about your situation...
On line order might not get you good product
5 of the planks delivered were damaged or a different color
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, thank you for your review. We are sorry to hear of your experience and appreciate your feedback. Please feel free to give us a call at 1-800-2...
Beware measurements not accurate!
Would Not RecommendThese planks are 5.5 wide, not 6", as stated everywhere, including in the paperwork when you place the order. You have to go under specification to see them listed, and they are listed in two ways in two locations.. Common Measurement (T x W)1-in x 6-in Actual Width (Inches) 5.5 I paid for the delivery of these boards and then was one short, and now HD wants to charge me $79 to deliver one board. I will have to get it delivered to pickup and then find someone with a truck to help me pick it u...
From Enhance Basics 1-in x 6-in x 20-ft Beach Dune Grooved_SLASH_Scalloped Composite Deck Board
Hello, we sincerely apologize for your negative experience. However, we would like to mention that decking/lumber materials will usually have nominal...
Seems very strong and durable.
Would RecommendSturdy products.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello. On behalf of all of us at Trex, we would like to thank you for sharing your positive feedback. We are thrilled that you love our products. We ...
Waiting for the rest of my order
Would RecommendHaven’t used yet
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Jake, and thank you for being a Trex Customer. We appreciate you taking the time to leave us a review. We hope you enjoy your new decking for m...
Hello Dave, Thank you for reaching out and sharing your experience. We sincerely apologize for the challenges you've encountered—this is not the ...