Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this hose reel for its durable metal construction, smooth winding mechanism, and stylish design. The corrosion-resistant steel frame feels built to last, with reviewers noting it doesn't shift or tip when pulling the hose. The ergonomic crank handle makes retrieval effortless, and the automatic hose guide ensures tangle-free storage. Many appreciate the included 5-foot leader hose and quick assembly requiring just a screwdriver. The matte black finish transforms the hose into an attractive yard feature. A few report isolated issues like broken connectors or stuck mechanisms, though most find the durability well worth the investment.
Customer review summary generated by AI, including incentivized reviews.Durable Reel
Would RecommendHad it for the summer and no issues. Reliable and works as intended.
Verified Purchaser
Lightweight, seems sturdy
Would RecommendIt's pretty compact and sturdy, but it does NOT hold 100ft of hose as advertised. It's also annoying that all the reel mechanism is plastic instead of metal (but I haven't found one with a metal mechanism).
Verified Purchaser
So far its worth the price I paid.
It's sturdy. It's metal and it doesn't move when I pull the hose out!
Verified Purchaser
Modern and sturdy
From the moment it arrived, I was struck by its sleek, contemporary design, which genuinely enhances the aesthetic of my outdoor space rather than being an eyesore. Beyond its visual appeal, the choice of material is clearly of high quality; it feels incredibly durable, giving me confidence in its long-term performance. One of its most impressive, and perhaps most crucial, features is its exceptional stability. Unlike other hose storage solutions I've encountered, this container remains firmly ...
Verified Purchaser
Worst product ive ever owned
Would Not RecommendEverytime I try to reel up my hose it gets stuck constantly, every 3 seconds I need to get the hose unstuck, it requires maximum effort to reel it in no matter how many times I fix it. Easily the worst and most frustrating product ive ever owned in my entire life. $100+ piece of crap. I need a refund for this waste of time but im sure im just out of the return window.
This hose reel is very well built and designed. Its weight is just enough to keep the reel and hose from moving around when rewinding or unwinding, and yet be able to lift it to move it. The hose guide automatically moves the hose when rewinding to allow efficient scrolling on the internal wheel. I'm very happy with this purchase
Verified Purchaser
Hose housing
Would RecommendLike that it is made of metal and should last a long time also it doesn’t slide around when pulling hose in or out !
Verified Purchaser
Unless you can see it in person, don't buy it.
Would Not RecommendI like the size & look of it. I did not like that it was defective. The corners of the top were not completely welded. Two of the corner were & two were not.
Verified Purchaser
Sorry you received a unit with incomplete welds. Manufacturing defects aren’t expected; please work with Lowe’s on an exchange or return, and if you’...
Check swivel connector before purchasing
Would Not RecommendThe swivel end that connects to the faucet does not have a ridge on it so it cannot seal against the gasket. Leaks no matter how much the swivel connector is tightened. Other Zero-G hoses I have work great.
Verified Purchaser
Thanks for flagging the leak at the faucet swivel. The connector should seal against a flat washer; leaks can happen if the washer is missing, flippe...
Good Hose reel
Would RecommendGood solid construction. Easy to assemble. Liked so well bought a second one.
Verified Purchaser
Thanks for the review. Great to hear the Black Steel 100-ft Container Hose Reel assembled easily, feels solid, and worked well enough to buy a second...
Very Sturdy, holds up over time
Would RecommendThis is a sturdy great hose caddy. We've had one for several years and I finally purchased 2 more so all the hoses can have a good home.
Verified Purchaser
Does what it's supposed to do
Would RecommendAs advertised, keeps hose safe from elements and makes it easy to pull out and put back in. Looks great too
Verified Purchaser
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience with the Black Steel 100-ft Container Hose Reel ...