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ION with Multi-Surface Brushroll Wi-Fi Connected Auto Charging Pet Robotic Vacuum Cleaner

Ratings & Reviews for Shark ION with Multi-Surface Brushroll Wi-Fi Connected Auto Charging Pet Robotic Vacuum Cleaner

3.9
131
Review
 3.9 out of 5
131 Reviews


73% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product performs well in keeping floors clean, especially for homes with pets that shed a lot. Customers appreciate the convenience of scheduling regular cleaning. However, some users report issues with the vacuum being loud, getting stuck on furniture or carpets, and struggling to effectively clean up pet hair. Overall, the product seems to work well for many customers, but there are also notable drawbacks experienced by some users.

Customer review summary generated by AI, including incentivized reviews.
131 Customer Reviews

My Favorite Robot Vacuum

I love my shark ion Robot vacuum it’s clean every surface really good and it’s really amazing also super quiet sometime I almost walk hitting it cause it’s so quiet and small to noticeable it’s really navigate to where you set boundaries you can set program to where you want to clean and it’s pretty good at it also it’s works in hardwood floor like my kitchen dining areas or even bathroom with carpet also it’s clean all good through all the edge so nothing to worried about any left over dust ove...

March 27, 2026

From influenster.com

Excellent cleaning performance and surprisingly qu

Since the is for a shark ion robot vacuum focus should be on how it handles floors and it’s easy of use. Here is a precise, high quality review in English based on the suggested topics in your image (cleaning, setup, noise, quality an mobility)

March 20, 2026

From influenster.com

Great suction and easy setup for a low - maintena

I ’ m really impressed with this vacuum . The initial setup was incredibly simple and fast. Its suction power is strong enough to pick up pet hair and dust easily , even along every edge of the room. I appreciate how low- maintenance it is, and the overall durability makes it feel like a nigh-quality machine that will last a long time .

February 22, 2026

From influenster.com

Powerful!

Shark ION Robot Vaccum review: This shark robot vac is amazing, I got this for my granny for Christmas last year and she loves it, & hasn’t given us any issues since. I wish I would’ve gotten myself one after seeing how good it does, I was super skeptical at first but this comes in handy a lot for her since she can’t really vacuum herself. The setup was super easy and app is easy to connect. It keeps floors super clean, however we haven’t tried it on high carpet, she only uses it for hardwood & ...

February 16, 2026

From influenster.com

A reliable and efficient robot vacuum for effortle

The Shark ION Robot® Vacuum is a great solution for keeping floors clean without constant manual effort. The tri-brush system handles everything from fine dust to larger debris on both carpets and hard floors with ease. Its slim design allows it to navigate under low furniture, reaching spots that are usually hard to get to. The setup is straightforward, and the sensors do a solid job of avoiding obstacles and stairs. It’s a dependable, quiet, and smart addition to any home for consistent, every...

February 11, 2026

From influenster.com

Love this little powerful cleaner!

Love this little shark robot! It has some great features! I love that I can connect it to my phone! It has great sensors so it doesn’t run into my furniture and isn’t super loud! We don’t have pets but we have messy messy kids and this does a fantastic job cleaning up after them! It also doesn’t have to be emptied everyone because it holds quite a bit for a little vacuum! We love it and that it makes it so easy to program it to vacuum when we won’t be there!

February 7, 2026

From influenster.com

Bye-bye daily crumbs & hair

This powerful floor vacuum takes care of daily messes. My kids leave crumbs wherever they walk. My daughter and I both shed our long hair like crazy which also gets picked up beautifully by this floor vacuum. Its home charging station fits perfectly in a corner of our bathroom so it stays out of the way. If it ever goes out, we will be getting the same one. It is efficient and durable.

December 13, 2025

From influenster.com

This thing is just so fun to watch! It’s amazing…

This Shark vacuum has become my holy grail! It is SO helpful especially during the holidays when you have a million people in your house! It works and it works GREAT. It doesn’t miss anything, and I am always constantly amused at how much dirt there is when I go to clean it. I have it set to clean the house two times per day. It never gets “stuck” like other brands do and the way it maneuvers is something! Bonus points if you have a cat to ride it ☺️ Worth every penny!

December 6, 2025

From influenster.com

Little Vacuum Friend!

This little guy and I are best friends. His name is Chummy and he does a swell job. Sometimes Chummy glitches out and won't connect to wifi, but after redoing the settings, he's back on track and cleaning away! He can be a little noisy, but it's a light noise. You know he's vacuuming but definitely can still watch a movie or be on the phone without disturbance. He's great!

November 3, 2025

From influenster.com

Your carpets and floors will be clean all day

I like it, it does a deep cleaning and reaches every corner you need to have clean, it is pleasant and very quiet, you will always have your home free of dust and dirt

October 24, 2025

From influenster.com

perfect

This is amazing it's has a long battery life and a great cleaning performance and a great maintenance and efficiency and a low noise level so i recommend it

October 17, 2025

From influenster.com

Hands-free cleaning that fits perfectly into a bus

The Shark ION Robot Vacuum has been a lifesaver in my busy household. With kids constantly on the move, crumbs and dust pile up fast—but this little robot handles it all! It navigates around furniture well, rarely gets stuck, and returns to its dock like a pro. I love scheduling cleanings through the app, and it keeps the floors looking fresh between deep cleans. It’s surprisingly quiet and does great on both rugs and hard floors.

August 7, 2025

From influenster.com

Amazing

I absolutely love my Shark robot vacuum! My husband got it for me as a gift because I had been wanting one and it’s so nice to have! I love that I can hit start and just let it go and it does a great job at picking up the dog/cat hair. It’s pretty quiet which is nice also!

January 30, 2024

From influenster.com

Disappointment

I just received this yesterday. It bumps into everything? The open end dust bin is a mistake also, you have to hold it level to empty it or it spills out the back of the bin. I am looking to replace this and buy something else.

September 12, 2023

From sharkninja.com

If you're looking for a smart robot, this isn't it

Would Not Recommend

It works, but barely. I had a shark robot vac for 6 years before this model. It worked great! It mapped and memorized the floor, had great cleaning ability, and could get itself unstuck from most places. This model is awful. It gets stuck so often that I think it would be less work actually to use a regular vacuum. It runs into everything, does not memorize or avoid problematic areas where it's prone to get stuck, and doesn't clean very well. I assumed it would improve as it mapped and memorized...

September 11, 2023

From sharkninja.com

Horrible

Would Not Recommend

Coding/programming flaw only allows to connect to Wi-Fi networks without spaces in the name. Once set up, does not clean well, specifically pushes pet hair around instead of sucking it up. Coverage is spotty. Unable to find dock on its own at end of cleaning. Will be returning.

September 9, 2023

From sharkninja.com

Not good for dog hair

I’ve been using this vacuum for a little over 2 months now. I have a golden retriever, chocolate lab and one cat. The hair is to much for this vacuum to handle even with it running daily. I have to clean the bristles of the vacuum every time it runs as the hair gets tangled in it. The vacuum itself also doesn’t hold much at all. Just by vacuuming my living room the whole container gets full. I still have to vacuum with my regular vacuum after it runs. It also leaves big chunks of hair behind whe...

August 29, 2023

From influenster.com

App mapping is terrible !

I got this vacuum, because, as a busy person, I don’t have time to vacuum every day to clean up dirt that has tracked in by us or our furry friends. As far as the actual vacuuming goes, this picks up great! However, as far as trying to get the mapping to go, it could use some work. You put the app on your phone, connect to the vacuum via wifi, and let it map out your house. I tried doing that, and it didn’t go along the edges like I thought it would, but rather zigzagged all over the place. I th...

August 24, 2023

From influenster.com

Lasted 4 years, then suction component died

Would Not Recommend

I had purchased two Shark Ion robot vacuums one month apart 4 years ago. Two weeks after the first vacuum had suction component failure, the second vacuum had the same problem, therefore rendering both vacuums useless. I was a fan of these Shark Ion vacuums prior to this. The vacuums worked well until they both failed. I still have a 9 year-old Shark Ion that works wonderfully and have since purchased an IRobot vacuum. Unfortunately, because if the poor quality that leads to vacuum failure, I w...

August 3, 2023

From sharkninja.com