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AI with Home Mapping Auto Charging Pet Robotic Vacuum Cleaner and Mop

Ratings & Reviews for Shark AI with Home Mapping Auto Charging Pet Robotic Vacuum Cleaner and Mop

4.3
367
Review
 4.3 out of 5
367 Reviews


83% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Shark AI Robot VacMop offers strong suction power for vacuuming and effective sonic mopping, leaving floors spotless. Its smart navigation and mapping capabilities allow efficient room-by-room cleaning. However, some users noted occasional missed spots or the robot getting stuck on obstacles, as well as the need to frequently refill the cleaning solution during longer sessions. While customization options are limited, the combination of vacuuming and mopping makes this robot a highly recommended cleaning solution, especially for pet owners.

Customer review summary generated by AI, including incentivized reviews.
367 Customer Reviews

Water Reservoir Issues

Would Not Recommend

Completely useless, the mopping options has not worked since day one. It will vacuum for about 30 minutes before stopping, indicating that the water reservoir is having issues pumping out the water. When I look at the water level, it is at the same level when it started. I have tried to trouble shoot, nothing works. I am taking this back. For the cost of this thing I am very disappointed.

January 28, 2024
Verified Purchaser
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Response from SharkNinja Product Expert

Hello,
Thank you for taking the time to leave a review.
We're sorry to hear your robot isn't working as intended. We will absolutel...

SharkNinja Product ExpertJuly 9, 2024

Complete waste of money and time

Would Not Recommend

This VACMOP has had problems with performance during the entire year after my purchase. I strongly suggest NOT wasting your money and time on this product unless you want to be plagued with constant quality issues. From day one, I followed the tedious and lengthy process of maintaining this VACMOP according to product manual instructions. Within a month of purchase, I had issues with it traveling into rooms that I did not program it to clean. It also mopped areas that I designated as vacuum-onl...

January 8, 2024
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Response from SharkNinja Product Expert

Hello,
Thank you for taking the time to leave a review.
We're very sorry to hear about your experience with your robot. We will absolut...

SharkNinja Product ExpertJuly 8, 2024

Worth every penny!!

After putting the Shark AI VACMOP 2-in-1 Robot Vacuum Cleaner in my home, I couldn’t be happier with my purchase! It has exceeded my expectations, and I can proudly say that it is the best cleaning appliance I’ve ever bought.

I love that it can both vacuum and mop; the vacuuming is thorough and picks up dirt, dust, and pet hair on the first pass. It has incredible suction power and really gets into those hard to reach places, which has saved me precious time and effort. It also has an impressiv...

October 29, 2023

From influenster.com

Clean floor without any work

I have 2 cats and their furs are everywhere. Can you tell by my spotless floor that I have 2 hairy cats? This robot does its job. I don't have the time and energy to vacuum and mop daily. This robot can go under the bed, under all the furnitures. It's not as loud as the normal vacuum, my cats don't have to run and hide. I bought a Bissell robot and had to return because it kept running into furnitures, and I needed to rescue it. I wish I had bought it sooner, it would help me save so much time f...

October 26, 2023

From influenster.com

Awesome little machine!

Would Recommend

This was a replacement for a different vacuum and I should have gotten this one first! Doesn’t get stuck, does my whole house on one charge, it’s pretty quiet and very efficient. This machine works is amazing.

February 18, 2023
Verified Purchaser
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It has to dock in an open area

It did not work for me. I have a triple sliding glass door and it would hang up in the channel. I think it is good machine just not for my situation

January 24, 2023
Verified Purchaser
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Falls down stairs

Would Not Recommend

It did not adhere to no-go zones on map and had no fall off sensor

January 20, 2023
Verified Purchaser
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Not sure yet

Would Not Recommend

I was excited at first but having trouble with the vac mop. Clean my kitchen and mud room fine. I changed the pad for it to go to one of the bathrooms and even though I have the carpet ares set up it got my carpet wet traveling to the bathroom. When it cleaned the other bathroom it soaked the floor so bad I had to dry tithe floor with a towel? Works fine for vacuuming. Can’t recommend until I se if this continues.

September 15, 2022

From sharkninja.com

I love it!

Would Recommend

I bought it two months ago. I will strongly recommend the self-empty in this vacmop

September 4, 2022

From sharkninja.com

Overall product

Would Recommend

Wish I would have got one a long time ago. Has saved my back.

August 29, 2022

From sharkninja.com

Cannot get access to water reserve

Would Not Recommend

For me this is trash- May I return it? Cannot access water reserve

August 29, 2022

From sharkninja.com

Don’t like shark

Would Not Recommend

It wrecks the woodwork. I have used it only like 6 times and now stops all the time for no reason, won’t listen to Alexa commands

August 24, 2022

From sharkninja.com

Wish I had found it sooner!

Would Recommend

I love this vac mop! I had no idea I could love something inanimate, but I iLOVE it! Does a fantastic job and I don’t have to break my back cleaning the floors anymore!

August 22, 2022

From sharkninja.com

Does not hookup with wify

Would Not Recommend

Disappointed does not hook to my WIFY overall good

July 25, 2022

From sharkninja.com

Great Product, Could Use Some Upgrades

Would Recommend

This is a great little machine, a huge step up from my previous robovac. My biggest complaint would be the size of the mop reservoir. I have to pause cleaning at least once for a 900 aquare foot area to add more solution, twice if I use medium or high flow. I hope the next version would include either a larger reservoir or a docking station that will refill for you and empty the contents. As far as the vacuum function - the bin is large. You will not have to dump it very often at all.

July 10, 2022

From sharkninja.com

functional helper

Would Recommend

Ill start by saying our home is clean around the clock. This was purchased as a secondary method for times when traffic is heavy or those rainy days that tend to leave pet tracks all over our wood floors. The cleaning is as expected. We do not use products on our floors; alternatively, we use hot water. This prevents product smeering and build up tyat requires manual cleaning. Its a smart machine. Quickly learned its way around and doesnt get held up on our thresholds. Thank you CS

May 4, 2022
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Could be perfect

Would Not Recommend

I am a long time owner of robotic vacuums and a long time customer of shark. So why not combine the 2. This could have so much potential. I have a cheaper robotic vacuum that cleans better. That's not ok! This does clean great, mops great. Love the combo. However, the cons need to be fixed. It does not go close up to things to clean, like corners or edges. That's a huge con! It also misses things and there is no way to go back without restarting the whole process. Please add a remote optio...

April 19, 2022

From sharkninja.com