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Ratings & Reviews for Seventh Generation undefined

4.0
137
Review
 4 out of 5
137 Reviews


51% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product is generally well-received for its environmental friendliness, being made from 100% recycled materials. Many find it to be a quality, eco-conscious option. However, a significant number of customers have expressed disappointment with recent changes, finding the new version to be much thinner and rougher in texture compared to the previous formulation. While the product remains an affordable and convenient choice for eco-conscious consumers, the company may need to address concerns about the recent reduction in softness and thickness to retain its customer base.

Customer review summary generated by AI, including incentivized reviews.
137 Customer Reviews

The changes are not for the better

I agree with the other reviewer. We have used Seventh Generation toilet paper for years, and it used to be 300 2-ply sheets per roll. The new rolls are labeled "extra soft & strong" but have 240 2-ply sheets per roll. However, in a direct comparison, the roll that had 300 2-ply sheets was actually stronger and softer than the new roll with 240 2-ply sheets.

September 22, 2017

From seventhgeneration.com

Thinner Paper Now

Would Not Recommend

We have been using Seventh Generation T.P. for years, as my wife is very sensitive. Unfortunately, our latest packages of your T.P. which have rolls with the old imprint back, have thinner paper and even less soft paper than before. We are looking for another brand.

August 15, 2017

From seventhgeneration.com

Response from Customer Care

Hi Dino, thank you for your review. I'm sorry you were disappointed with your latest package of bathroom tissue. We have recently increased the base...

Customer CareAugust 22, 2017

Great paper

Would Recommend

I have been using this toilet paper and also their paper towels. I am very pleased with these products and so its my family.

May 17, 2017

From seventhgeneration.com

A Timeless Treasure

Would Recommend

This product works as good for me as it did for the six generations of ancestors before me! Thanks to this product, my whole lineage has been wiped out!

November 10, 2016
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Concern about tubes

Would Recommend

I'm pleased with the product and am planning to switch to the non-bleached. My concern though is with the prominent competitor advertising of no-tube rolls: Extremely powerful, incremental improvement re: waste. I hope to receive here some word on what 7thGen is doing in this regard.

September 12, 2016

From seventhgeneration.com

Irritating

Would Not Recommend

I am sensitive to whatever is used in this toilet paper which is not listed. It shreds up in the skin and becomes irritated and itches. Formaldehyde? http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2860827/

September 11, 2016

From seventhgeneration.com

Response from Customer Care

Hello, and thank you for your review. I'm sorry to about your experience with the bath tissue. We never add formaldehyde to any of our products. If we...

Customer CareSeptember 14, 2016

Quality Drop

Would Not Recommend

We buy in bulk and have been long-time purchasers, very happy with this product. Not anymore. This product has gone through a noticeable change, and is now too thin for its intended purpose. If things return to the customary thickness, we'll post again and return as customers. Otherwise, we'll have to find another solution.

August 29, 2016

From seventhgeneration.com

Response from Customer Care

Hello. Thank you for your review of the bath tissue. I'm sorry to hear that you did not have the great results you expect from your latest purchase. W...

Customer CareSeptember 14, 2016

Please bundle rolls in paper, not plastic

Would Recommend

I like the product, especially that it's 50% post consumer waste. However, the plastic packaging is not environmentally friendly.

July 30, 2016

From seventhgeneration.com

Response from Customer Care

Hi LaVonne, thank you for your review and your feedback. We certainly keep our environment in mind when developing all aspects of a product, including...

Customer CareAugust 1, 2016

Too thin

Would Not Recommend

I hope they change this product, as it is really inferior to the other quality products they offer. The toilet paper rarely tore at the perforations and would rip so unevenly, to the point it would take more paper each bathroom visit. Although the sq.ft. ratio to price was comparable, after normal bathroom use requiring more paper, the cost equation changed to more expensive. I hope this feedback helps them make a better toilet paper to carry their quality name.

October 10, 2015

From seventhgeneration.com

Response from Customer Care

Hello, thank you very much for the review. My name is Jacqui and I am part of the Customer Care Team at Seventh Generation. I'm sorry to hear that you...

Customer CareOctober 12, 2015

Chlorine-free for sensitive skin

Would Recommend

I had to find toilet paper that doesn't use chlorine because I have extremely sensitive skin. This one works great without causing irritation. It's not as soft as the "mega roll' brands, but it's totally worth the trade off. It's just a bonus that it's recycled!

February 12, 2015

From seventhgeneration.com

Cheaper than you might think (sqft)

Would Recommend

You have to look at square footage, which I had never done until 7th gen purchase. 7th gen is 800sqft in 24 double roll pack (or 33sqft/roll), name brand is 425sqft in 24 double roll pack (17sqft/roll). I'm reading the reviews and people are saying they use TWENTY sheets per wipe? I was hesitant too on my first roll, but as I progressed through the pack, I got more adventurous and the paper didn't fail me. Use the same amount as I did with P&G brand.

December 12, 2014

From seventhgeneration.com

Saved the day!

Would Recommend

I have allergies to inks, perfumes and chemicals. This TP has saved the day for me. I was having some rather serious and unpleasant problems with the name brands. All of these issues began to be relieved immediately. I am so happy I found this brand.

December 9, 2014

From seventhgeneration.com

Great chemical-free alternative for sensitive area

Would Recommend

I have Interstitial Cystitis and switched to 7th Generation toilet paper (and Ultra Thin pads) so I can avoid the fragrance/chlorine/chemicals/etc. that are in most toilet paper. This product does the job efficiently and doesn't cause urinary tract irritation/itching.

September 1, 2014

From seventhgeneration.com

The T.P is sturdy!

Would Recommend

7th Gen T.P. is sturdier than all of the rest. It is quite important to me to have strong toilet paper! And you know the reason why. Thank you 7th Gen.

July 21, 2014

From seventhgeneration.com

Not bad at all

Would Recommend

Saw the other reviews, quite frankly I'd be surprised if it was as thick as some of the other more mainstream brands, but honestly it works great. I know it's more expensive, but really I buy it for another reason, not because I'm concerned with what I wipe mybutt with. Although if it was bad, I would definitely not use it...

April 29, 2014

From seventhgeneration.com

Seventh Generation's worst product

Would Not Recommend

This is the only Seventh Generation product I won't buy again. Have used Charmin Ultra (and formerly White Cloud) for my entire life, so I may be spoiled. This stuff is really bad on the bum when you're having to use more than the usual amount. It requires using 3-4 times as much to avoid the thrill of your fingers or moisture going through. I'd really rather buy recycled. I'd really rather support a business with values more similar to mine. But this is where I excuse myself.

April 24, 2014

From seventhgeneration.com

Last a long time, but way to thin.

Would Recommend

I love the fact that this product lasted much longer than my normal toilet paper brand but, it was terribly thin. You have to use a lot every time (probably 20 sheets) but it's not that uncomfortable. Generally speaking it is the same thinness you will see at places such as convention centers, work, gas stations or most places that buys in bulk. I hope they come out with more than 2 ply toilet paper.

April 10, 2014

From seventhgeneration.com