Ratings & Reviews for SentrySafe 2-cu ft Fire Resistant Waterproof Home safe with Combination Lock
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the solid construction, thick steel, and multiple locking bolts that deliver strong security and durability. Most highlight exceptional fire and water resistance as key reasons for purchase, trusting it to protect important documents and valuables. Many note the spacious interior with pull-out tubs exceeds expectations. A few report the combination dial is touchy and requires precise turns, and several mention a strong interior odor, though these don't affect functionality. Overall, reviewers consider it a dependable, long-lasting choice for home protection.
Customer review summary generated by AI, including incentivized reviews.I like it
This was a gift from my son. I would have like a key and combination.
From sentrysafe.com
Not costumer support
The safe arrive dented. Costumer service has not been helpful. How am I supposed to return a heavy safe like this myself?????
From 2-cu ft Fire Resistant Waterproof Home safe with Electronic_SLASH_Keypad Lock Verified Purchaser
We are sorry for the experience with your safe. It’s hard to pinpoint how this occurred. If you’d like to return the safe you will need to return it ...
Safe cracker needed
Would Not RecommendThe door handle was broken, but I didn't find out until I locked my valuables in the safe. So I could not return the safe or ask Lowes to bring me a replacement. I had to contact the manufacturer and get them to pay for a locksmith to get the safe open. It was easy to deal with Fortune Products, the parent company, to get help. Thank goodness, because reaching the Lowes store in Bradenton was nearly impossible due to a very poorly functioning phone system there. Once I got through the phone syst...
From 2-cu ft Fire Resistant Waterproof Home safe with Electronic_SLASH_Keypad Lock Verified Purchaser
Thank you for your feedback. We are sorry for your experience with your safe.
Sentry Safe Customer Service
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poor customer service.
Would Not Recommendterrible experience. The handle on the safe would not turn. Call sentry safe and they were no help and to my knowledge they did not issue code for safe to be returned to Lowes. Lowes customer service was not helpful. When i ask to trade the safe for one that works they said it exceed 72 hour return policy? which it did not. Finally salesman arrange to have safe pick up without replacement. After safe was pickup it was very difficult to get a refund for safe but after about an hour of haggling w...
From 2-cu ft Fire Resistant Waterproof Home safe with Electronic_SLASH_Keypad Lock Verified Purchaser
We are sorry for the experience with your safe. It’s hard to pinpoint how this occurred. If you’d like to return the safe you will need to return it ...
Don’t buy this safe
Would Not RecommendHad problems opening this safe. I must have tried it 30 times and it only opened 2x. Must have had something wrong with the dial mechanism which is made of plastic.
From sentrysafe.com
We are sorry for your experience. We would like to opportunity to go over some possible trouble shooting tips with you. Please call 1800-828-1438. Se...
Very pleased so far.
Would RecommendVery well, built safe, lots of room. Very pleased with it so far.
From sentrysafe.com
Thank you for your feedback. We are sorry for your experience with your safe. If you would like to provide more details, please call us at 1-800-828-1...