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Bespoke Counter-Depth 22.5-cu ft 4 -Door 36-in Wide with Dual Ice Maker and Door within Door ( Charcoal Glass Top and Family Hub Panels with Matte Black Steel Middle and Bottom Panels ) ENERGY STAR Certified

Ratings & Reviews for Samsung Bespoke Counter-Depth 22.5-cu ft 4 -Door 36-in Wide with Dual Ice Maker and Door within Door ( Charcoal Glass Top and Family Hub Panels with Matte Black Steel Middle and Bottom Panels ) ENERGY STAR Certified

4.6
557
Review
 4.6 out of 5
557 Reviews


92% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Samsung Bespoke 4-Door French Door Refrigerator features a spacious interior with flexible storage options, including a customizable middle "Flex Zone" drawer that can be used as a fridge or freezer. It also has a dual ice maker that produces standard and smaller "nugget" ice cubes, and an integrated water pitcher that automatically refills. The refrigerator's Family Hub touchscreen display enables various smart features. However, some customers have reported issues with the ice maker, water leaks, and inconsistent cooling temperatures, as well as difficulties with product registration and customer service.

Customer review summary generated by AI, including incentivized reviews.
557 Customer Reviews

Great audio

[This review was collected as part of a promotion.] This is a cool Refrigerator, the only complaint if any is the ice try sticks when you open the bottom draw could just need to be leveled, but it’s nice to see what’s inside without opening the door and listening to the news in the morning

September 9, 2024

From Samsung US

Fantastic features

[This review was collected as part of a promotion.] This refrigerator ticks all the boxes. We especially love the 2 different size ice cubes with the included scoop, the family hub command center and the beverage door. The designer refrigerator looks really sleek in our modern kitchen and we get quite a few questions about it. Love how quiet it runs.

September 9, 2024

From Samsung US

Great features

[This review was collected as part of a promotion.] This Samsung appliance is one of the appliance I have had. The only thing I regret is not buying the newest model. Everyone in the house love to connect to the music app and put music while we cook or eat dinner at the table. We also love that we can check what we have inside while we shop. Overall isAMAZING

September 9, 2024

From Samsung US

Looks Decent

Would Recommend

[This review was collected as part of a promotion.] I bought it a year ago, all good in the initial days. After 6 months, I changed the filter, then started the problems. Freezer part not working properly, ICE maker stops working. Hard part is changing the filter, If the filter is not fixed properly then water leaks will be the cause for the problems. The screen always advises the use of certified filters from Samsung, even if we use certified filters. Apart from that, this looks good.

September 9, 2024

From Samsung US

Response from SEA Care

Hi there, We know the convenience of having a working fridge at home. We are here to help. Here is a link to help you with the freezer. Please see t...

SEA CareSeptember 10, 2024

Love it!!

Would Recommend

[This review was collected as part of a promotion.] It’s been about two and a half weeks since I bought he fridge. I love it. It works so well and it’s clean and sleek looking. The family hub is very helpful and useful!

September 9, 2024

From Samsung US

Samsung Bespoke refrigerator 5 door

Would Recommend

[This review was collected as part of a promotion.] I bought this refrigerator two months ago and its amazing and I would recommend it.

September 9, 2024

From Samsung US

Nice product

Would Recommend

[This review was collected as part of a promotion.] Very nice smart fridge. Family hub is the must! Remote control ice beverage center and temp make everything convenient.

September 9, 2024

From Samsung US

Modern features to maximize the contents

Would Recommend

[This review was collected as part of a promotion.] I bought it after watching the presentation at CES earlier this year. We are very happy with it but for the smudge-proof feature which I had in our earlier refrigerator. I like the water and ice containers hidden behind the door and the overall capacity and “metal cooling” features of the fridge.

September 8, 2024

From Samsung US

Great for a couple of months till it stopped

Would Not Recommend

Loved it for 3 1/2 months, then it stopped cooling. Lost all our food in the freezer. I was able to return it, just had to pay to have someone haul it back.

September 7, 2024

From Samsung US

Response from SEA Care

Hi Stew, Thank you for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with y...

SEA CareSeptember 9, 2024

So many unbelievably great features!

Would Recommend

[This review was collected as part of a promotion.] We bought this almost a month ago and we absolutely love it! The automatic refillable water dispenser, the 2 types of ice and scoop, shopping made easier by "seeing" what's in the fridge when you are at the store, Alexa assisting with music, news and weather on a daily basis and so many more benefits I don't know how we got along without it.

September 5, 2024

From Samsung US

Samsung bespoke counter depth fridge

Would Recommend

[This review was collected as part of a promotion.] We purchased a counter depth bespoke fridge in black with the smart hub. We are very happy with this purchase. The beverage center is a great addition, we love the 2 different ice options & the smart hub works like a computer. Plays music, connects to alexa, etc. Not to mention it’s stunning! Only thing that we wish is that it was a little taller like the bespoke 4 door. There is a gap between our cabinet and the fridge that we have to figure o...

September 5, 2024

From Samsung US

EXPENSIVE FILTER AND RUNS OUT QUICKLY

Would Not Recommend

I bought it a year ago, I'm very disappointed, the filter runs out very quickly in 1 year I had to buy 8 filters in total and on top of that filters are expensive.

September 4, 2024

From Samsung US

Response from SEA Care

Hi Marliz, We know that the water is an essential part of the fridge. Let us assist you with the filter. Here is a link to help you with the water f...

SEA CareSeptember 6, 2024

Life Changer

[This review was collected as part of a promotion.] Can an appliance be life changing? Blending style, easy to use technology and function, this refrigerator is the one.

September 3, 2024

From Samsung US

Everything on your finger tips!

[This review was collected as part of a promotion.] We bought it around 2 weeks back and so far we are liking it pretty much. Best thing is that I can do everything through my phone, I check what’s inside, control every zone independently. I can also play slideshow of our pictures and videos on the screen.

August 26, 2024

From Samsung US

Great Features

Would Recommend

[This review was collected as part of a promotion.] My last fridge was a Samsung that was Wi-Fi connected but did nothing much other than tell me the door was open. This one with the family hub is amazing, I can see my google calendar, I can tell her to do all the amazing Wi-Fi stuff, add things to my Amazon cart and even use a white board. Side benefits are streaming music and videos.

August 20, 2024

From Samsung US

great referigiator

[This review was collected as part of a promotion.] love this refrigerator, two ice trays large and small ice crubs, we had a problem with it and conns and samaung got to the problem and worked together to get it stratem out/ thanks to all and down to the delivery guys, they were so helpful, cleaned everything up . had it installed again with in no time at all. i had ice thank you everyone for your help.

August 18, 2024

From Samsung US

Great Refrigerator

Would Recommend

[This review was collected as part of a promotion.] I had this Refrigerator for 2 months now, me and my family love it. Amazing features and love the mobile app functions.

August 16, 2024

From Samsung US

Great features

[This review was collected as part of a promotion.] Great product. Only this is limited freezer capacity, but that’s obvious by design

August 8, 2024

From Samsung US

Nice but fails to keep food properly cold

Would Not Recommend

We purchased the refrigerator online just a week ago. The interior setup of the refrigerator is nice and the beverage center is convenient, HOWEVER, the refrigerator fails to do the one thing that is the most important thing for it to do -- it fails to keep the food and drinks cold! We turned the digital temperature control as low as it will go to 34 degrees but the refrig. temperature thermometer we put inside the unit shows it only cools to 41 - 42 degrees. Even when we use the cooling boost ...

August 7, 2024

From Samsung US

Response from SEA CARE

Hi there, We understand where you're coming from. Let's boost the refrigerator's cooling efficiency. To ensure optimal performance, we strongly advi...

SEA CAREAugust 8, 2024

Simple Tray Replacement - NOT So SIMPLE

This is a beautiful fridge however, the middle drawer (flex Zone) basket has broke and I am not able to find a parts number to order a new tray. The fridge if less then 2 years old and not sure what else is going to break.

August 2, 2024

From Samsung US

Response from SEA CARE

Good day, We truly value your refrigerator convenience. Our goal is to get this resolved immediately, Lynne. To purchase the compatible tray for the...

SEA CAREAugust 6, 2024