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Bespoke Counter-Depth 22.5-cu ft 4 -Door 36-in Wide with Dual Ice Maker and Door within Door ( Charcoal Glass Top and Family Hub Panels with Matte Black Steel Middle and Bottom Panels ) ENERGY STAR Certified

Ratings & Reviews for Samsung Bespoke Counter-Depth 22.5-cu ft 4 -Door 36-in Wide with Dual Ice Maker and Door within Door ( Charcoal Glass Top and Family Hub Panels with Matte Black Steel Middle and Bottom Panels ) ENERGY STAR Certified

4.6
557
Review
 4.6 out of 5
557 Reviews


92% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Samsung Bespoke 4-Door French Door Refrigerator features a spacious interior with flexible storage options, including a customizable middle "Flex Zone" drawer that can be used as a fridge or freezer. It also has a dual ice maker that produces standard and smaller "nugget" ice cubes, and an integrated water pitcher that automatically refills. The refrigerator's Family Hub touchscreen display enables various smart features. However, some customers have reported issues with the ice maker, water leaks, and inconsistent cooling temperatures, as well as difficulties with product registration and customer service.

Customer review summary generated by AI, including incentivized reviews.
557 Customer Reviews

Awesome

Would Recommend

[This review was collected as part of a promotion.] Love the touch screen. Thought it would be silly on an appliance but love I having the calinder synced to my phones and pictures of our daughter on display

February 8, 2026

From Samsung US

Love ice maker, lots of room

[This review was collected as part of a promotion.] Like icemaker , smart hub,plenty of space in fridge, double door for drinks

October 23, 2025

From Samsung US

Best refrigerator ever!

Would Recommend

[This review was collected as part of a promotion.] I love my new refrigerator. It’s roomy and I can see everything when open. It’s so much better than my old side by side fridge. It’s very classy looking and perfect!

October 11, 2025

From Samsung US

GREAT MACHINE!!

Would Recommend

[This review was collected as part of a promotion.] GREAT REFIGERATOR!! GOOD SPACE,COOLER,AND ICE I LOVE!!

September 21, 2025

From Samsung US

Beware of the warranty status and buying a new fri

Would Not Recommend

We like this fridge. It was an open box and had a sticker on it for a 2 year warranty. The ice maker is not working and Samsung will not do a warranty repair.

Was this Review Helpful ?
Response from Samsung

We understand how you feel dealing with a non-working ice maker, John. Let us help.

Here are the resources to help with the ice maker that...

SamsungSeptember 2, 2025

Samsung

Best purchase all year

Would Recommend

[This review was collected as part of a promotion.] This has been my dream fridge for the longest. Once I was finally able to purchase it for my new house, I was even more blown away. Personally I do not have any negative comments. Everyone that comes by my kitchen stops to play with it or ask questions! Best decision I've made! Hopefully I am able to purchase the microwave/oven combo to watch my fridge!

August 25, 2025

From Samsung US

Great features!

Would Recommend

[This review was collected as part of a promotion.] Wonderful Product - Lots of room Easy access / Love the water filter system

July 16, 2025

From Samsung US

Refrigerator

Would Recommend

[This review was collected as part of a promotion.] Good product After one year no problems Good quality

May 15, 2025

From Samsung US

Interactive features.

Would Recommend

[This review was collected as part of a promotion.] We bought this a month ago. I love it. It did take some getting use to scooping my own ice, but I love the 2 sizes of cubes. Love the beverage center also.

March 27, 2025

From Samsung US

Autofill Pitcher is best feature

Would Recommend

This is a good fridge. It has plenty of space. I find the middle drawer especially useful and appreciate the flex feature to set temperature. The main reason I wanted this fridge was for the beverage center that automatically fills the water pitcher. That is the handiest feature I've ever had in a fridge, and I use it daily. The ice bites are a favorite of every guest. I also have the family hub, and I use it more often than I anticipated. The camera feature inside the fridge rarely recognizes a...

March 25, 2025

From Samsung US

Great look

Would Recommend

[This review was collected as part of a promotion.] Bought this almost 2 years ago and I am still satisfied with my purchase.

March 7, 2025

From Samsung US

Best purchase by far!

Would Recommend

[This review was collected as part of a promotion.] I bought this to match my stove and absolutely love this fridge! Everything works as it should and having the ability to watch a video while making dinner is one of my favorite features. Standing at the grocery store and not remembering if we needed milk, open the app and viola I can see if we need milk or not! Best purchase ever!

February 28, 2025

From Samsung US

Large amount of space

Would Recommend

[This review was collected as part of a promotion.] Love the fridge, should have bought it sooner!!! Much more space than I imagined. So happy with purchase.

February 28, 2025

From Samsung US

Skip Samsung at all cost

Would Not Recommend

Whatever you do do NOT waste your money on this refrigerator. It worked great for 2 years and 2 months. Then I started having issues with the freezer. Called in through the extended warranty. I was shocked (not really, I was warned) that the ice maker needed to be replaced. No problem, right? They’ll replace it and it’ll be good as new. Well Samsung doesn’t make the ice maker anymore so basically they told me there’s no fixing it.

February 26, 2025

From Samsung US

Response from SEA CARE

We're saddened to hear about your experience with the fridge; we know how frustrating it might be. Let's get you the help you need, Citron. We'd like...

SEA CAREFebruary 28, 2025

Trendy, and Handy features build in Product.

Would Recommend

I purchased this fridge in 2023 and have been so pleased with the quality and performance of the fridge.

February 25, 2025

From Samsung US

AMAZING

Would Recommend

[This review was collected as part of a promotion.] Such an amazing add to our Samsung family! Absolutely love the space and everything about this!!

February 22, 2025

From Samsung US

Love the Beverage Center and Family Hub features!

[This review was collected as part of a promotion.] I bought this refrigerator in September 2024. I have been researching and watching for it to go on sale and meet my price range. We love it! Especially the beverage center and ice! It has come in especially handy since our son, his wife and child moved in with us while they build their house. It gave me all of the extra room I need for 5 people. Everyone loves the wonderful tasting filtered water and the automatic fillable pitcher. I have been ...

February 12, 2025

From Samsung US

Love the design

Would Recommend

[This review was collected as part of a promotion.] So far we absolutely love our purchase! The middle drawer is so handy for drinks. The freezer and fridge are very spacious. The water dispenser is handy and discreet.

February 8, 2025

From Samsung US

Great features

Would Recommend

[This review was collected as part of a promotion.] It’s nice. Not as roomy as my other kid refrigerator. Like having tv and music in kitchen. Best part it’s contained in one area. Don’t have to find a place to mount a tv. Like that I can use the remainder and grocery list features.

February 5, 2025

From Samsung US

Great Features

[This review was collected as part of a promotion.] We bought the Bedspoke 4 Door French door refrigerator. The design and features are wonderful.

January 22, 2025

From Samsung US