Ratings & Reviews for Samsung Bespoke Standard-Depth 28.6-cu ft 4 -Door 36-in Wide with Dual Ice Maker and Door within Door ( 3 panels sold separately ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has a modern, sleek design with a spacious interior and innovative features like a touchscreen, dual ice makers, and adjustable shelves. Customers appreciate the convenience of the auto-fill water pitcher and remote content viewing. However, some have experienced issues with leaks, ice maker malfunctions, and fingerprint-prone exterior. While the product is generally considered high-quality and feature-rich, the reliability and customer support could be improved.
Customer review summary generated by AI, including incentivized reviews.Looks Decent
Would Recommend[This review was collected as part of a promotion.] I bought it a year ago, all good in the initial days. After 6 months, I changed the filter, then started the problems. Freezer part not working properly, ICE maker stops working. Hard part is changing the filter, If the filter is not fixed properly then water leaks will be the cause for the problems. The screen always advises the use of certified filters from Samsung, even if we use certified filters. Apart from that, this looks good.
From Samsung US
Love it!!
Would Recommend[This review was collected as part of a promotion.] It’s been about two and a half weeks since I bought he fridge. I love it. It works so well and it’s clean and sleek looking. The family hub is very helpful and useful!
From Samsung US
Samsung Bespoke refrigerator 5 door
Would Recommend[This review was collected as part of a promotion.] I bought this refrigerator two months ago and its amazing and I would recommend it.
From Samsung US
Nice product
Would Recommend[This review was collected as part of a promotion.] Very nice smart fridge. Family hub is the must! Remote control ice beverage center and temp make everything convenient.
From Samsung US
Modern features to maximize the contents
Would Recommend[This review was collected as part of a promotion.] I bought it after watching the presentation at CES earlier this year. We are very happy with it but for the smudge-proof feature which I had in our earlier refrigerator. I like the water and ice containers hidden behind the door and the overall capacity and “metal cooling” features of the fridge.
From Samsung US
Great for a couple of months till it stopped
Would Not RecommendLoved it for 3 1/2 months, then it stopped cooling. Lost all our food in the freezer. I was able to return it, just had to pay to have someone haul it back.
From Samsung US
Hi Stew, Thank you for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with y...
So many unbelievably great features!
Would Recommend[This review was collected as part of a promotion.] We bought this almost a month ago and we absolutely love it! The automatic refillable water dispenser, the 2 types of ice and scoop, shopping made easier by "seeing" what's in the fridge when you are at the store, Alexa assisting with music, news and weather on a daily basis and so many more benefits I don't know how we got along without it.
From Samsung US
Samsung bespoke counter depth fridge
Would Recommend[This review was collected as part of a promotion.] We purchased a counter depth bespoke fridge in black with the smart hub. We are very happy with this purchase. The beverage center is a great addition, we love the 2 different ice options & the smart hub works like a computer. Plays music, connects to alexa, etc. Not to mention it’s stunning! Only thing that we wish is that it was a little taller like the bespoke 4 door. There is a gap between our cabinet and the fridge that we have to figure o...
From Samsung US
EXPENSIVE FILTER AND RUNS OUT QUICKLY
Would Not RecommendI bought it a year ago, I'm very disappointed, the filter runs out very quickly in 1 year I had to buy 8 filters in total and on top of that filters are expensive.
From Samsung US
Hi Marliz, We know that the water is an essential part of the fridge. Let us assist you with the filter. Here is a link to help you with the water f...
Life Changer
[This review was collected as part of a promotion.] Can an appliance be life changing? Blending style, easy to use technology and function, this refrigerator is the one.
From Samsung US
Everything on your finger tips!
[This review was collected as part of a promotion.] We bought it around 2 weeks back and so far we are liking it pretty much. Best thing is that I can do everything through my phone, I check what’s inside, control every zone independently. I can also play slideshow of our pictures and videos on the screen.
From Samsung US
Great Features
Would Recommend[This review was collected as part of a promotion.] My last fridge was a Samsung that was Wi-Fi connected but did nothing much other than tell me the door was open. This one with the family hub is amazing, I can see my google calendar, I can tell her to do all the amazing Wi-Fi stuff, add things to my Amazon cart and even use a white board. Side benefits are streaming music and videos.
From Samsung US
great referigiator
[This review was collected as part of a promotion.] love this refrigerator, two ice trays large and small ice crubs, we had a problem with it and conns and samaung got to the problem and worked together to get it stratem out/ thanks to all and down to the delivery guys, they were so helpful, cleaned everything up . had it installed again with in no time at all. i had ice thank you everyone for your help.
From Samsung US
Great Refrigerator
Would Recommend[This review was collected as part of a promotion.] I had this Refrigerator for 2 months now, me and my family love it. Amazing features and love the mobile app functions.
From Samsung US
Great features
[This review was collected as part of a promotion.] Great product. Only this is limited freezer capacity, but that’s obvious by design
From Samsung US
Nice but fails to keep food properly cold
Would Not RecommendWe purchased the refrigerator online just a week ago. The interior setup of the refrigerator is nice and the beverage center is convenient, HOWEVER, the refrigerator fails to do the one thing that is the most important thing for it to do -- it fails to keep the food and drinks cold! We turned the digital temperature control as low as it will go to 34 degrees but the refrig. temperature thermometer we put inside the unit shows it only cools to 41 - 42 degrees. Even when we use the cooling boost ...
From Samsung US
Hi there, We understand where you're coming from. Let's boost the refrigerator's cooling efficiency. To ensure optimal performance, we strongly advi...
Simple Tray Replacement - NOT So SIMPLE
This is a beautiful fridge however, the middle drawer (flex Zone) basket has broke and I am not able to find a parts number to order a new tray. The fridge if less then 2 years old and not sure what else is going to break.
From Samsung US
Good day, We truly value your refrigerator convenience. Our goal is to get this resolved immediately, Lynne. To purchase the compatible tray for the...
Great Refrigerator
[This review was collected as part of a promotion.] This the best refrigerator I’ve ever had!!! It’s really smart and fun!! I’m enjoying it!!!
From Samsung US
Bespoke French door fridge tv
[This review was collected as part of a promotion.] Ilove my fridge and i love to watch the news while I am n the kitchen cooking. I used to miss good shows and movies but now I don’t. I also love it that I can get some ideas about what to cook and get receipts. Overall I am in love with it.
From Samsung US
Good one
[This review was collected as part of a promotion.] I bought this recently and so far it’s great. Integration with Ring door bell is perfect.
From Samsung US
Hi there, We know the convenience of having a working fridge at home. We are here to help. Here is a link to help you with the freezer. Please see t...