Ratings & Reviews for Samsung Bespoke Standard-Depth 28.6-cu ft 4 -Door 36-in Wide with Dual Ice Maker and Door within Door ( 3 panels sold separately ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has a modern, sleek design with a spacious interior and innovative features like a touchscreen, dual ice makers, and adjustable shelves. Customers appreciate the convenience of the auto-fill water pitcher and remote content viewing. However, some have experienced issues with leaks, ice maker malfunctions, and fingerprint-prone exterior. While the product is generally considered high-quality and feature-rich, the reliability and customer support could be improved.
Customer review summary generated by AI, including incentivized reviews.Samsung Bespoke Refrigerator with Family Hub
[This review was collected as part of a promotion.] I was attracted to this model for the ability to change panels with different colors and finishes, and for the tech features. My favorite is the Family Hub with so many functions and a connected app. Amazing!
From Samsung US
Good size , sufficient cooling
Would Recommend[This review was collected as part of a promotion.] So far so good. I had some initial problems creating and logging in samsung account. Ended up creating the account on an external computer and then logging in from the fridge. The camera function leaves a lot to be desired. It is just a snapshot and does not show live picture. However, cooling works well and the capacity is great.
From Samsung US
Beautiful fridge crap product
Would Not Recommend[This review was collected as part of a promotion.] Broke after 18 months. Took Samsung 2 weeks and 2 service calls to even acknowledge it was broken. Got a refund in full but went without a fridge for 3 weeks. Samsung refused to provide any compensation for inconvenience and having to eat out for duration since I couldn't keep food in my fridge.
From Samsung US
Listen to the 1 stars
Would Not RecommendI bought Samsung appliances due to the price for the refrigerator and dishwasher. Never again buying Samsung appliances, leave that to GE, Whirlpool, LG and others. The 1 and 2 star reviews are more right for this product. Under 2 year ownership and compressor goes out. Ice maker also stopped working at over a yr. Pitcher occasionally doesnt refill. If this is what you can afford, then please buy warranty. This fridge will be more expensive in the long run without it.
From Samsung US
Greetings, We know the importance of having a reliable appliance at home. Let us help you with your refrigerator. Here is a link for troubleshooting...
So far so good
Would Recommend[This review was collected as part of a promotion.] Had it 3 weeks now and so far we love it. Consistent temps, love the ice and beverage center. Still trying to figure out all the cool features with the hub.
From Samsung US
Great refrigerator
Would Recommend[This review was collected as part of a promotion.] I bought this family hub refrigerator last month and it is great so far. My kids loved the features with family hub.
From Samsung US
Great quality refrigerator
Would Recommend[This review was collected as part of a promotion.] Excellent refrigerator. Have had for a month with no problem. Very sleek design. Fits prefectly with my kitchen set up.
From Samsung US
Great features
Would Recommend[This review was collected as part of a promotion.] Great product, the features are great, my daughter enjoys adding grocery list
From Samsung US
Neat refrigerator
Would Recommend[This review was collected as part of a promotion.] Purchased less than a month ago and we’re very happy with it. Lots of space. We like the 2 different types of ice feature. The smart screen is really neat with the ability to watch tv, listen to music, leave notes with pics or audio. The kids enjoy the paint feature. The ability to see inside the fridge is neat. The auto identify feature of items in the fridge is not very reliable but we don’t use it either. The price was fair for the futurist...
From Samsung US
At A Glance - Perfection!
Would Recommend[This review was collected as part of a promotion.] We LOVE this refrigerator! Can readily see everything inside, the extra drawer amazing for cheeses, etc. the beverage unit inside allows a sleek exterior look. Working on figuring out all the display options - so fun!
From Samsung US
Cadillac of refrigerators
[This review was collected as part of a promotion.] Bought it two weeks ago and my wife loves everything about it. Water center, icebox and family hub
From Samsung US
My smart nevera
Would Recommend[This review was collected as part of a promotion.] I liked is very hi tec and all functions my family likes
From Samsung US
Unsatisfied
Would Not RecommendI bought it about a year ago or so. Freezer not working, Lots of bells and whistles but the basic function of a refrigerator and freezer is to keep food cold or frozen foods frozen. All the fancy apps, info not accurate. Freezer app says it's at -8 degrees when its acually 39+ degrees. My Whirlpool is holding all my freezer contents till I get the Samsung fixed. Whirlpool still works great at 12years old. We'll see how the service dept. works out.
From Samsung US
Hi there, We can feel the disappointment you have with this fridge. We are here to help you. We recommend checking the resources below for steps to ...
Mostly great. Some nit-picks
Using the fridge for several weeks. It's elegant, spacious, and so far quiet. Hope it stays this way. The beverage center is convenient. Kids like the family hub, the ring doorbell integration is neat. One thing that hasn't worked so far is uploading images through the smart things app. Haven't figured that out. Lastly, the inside camera feature seems like a poorly executed gimmick. Very low quality images. Not sure why they'd saved on that.
From Samsung US
Awesome!
Would RecommendI love the technology on my new fridge! Don’t need to buy bottled water anymore since I have my cold water ready! ♥️♥️♥️
From Samsung US
technology and comfort
[This review was collected as part of a promotion.] Very spacious and beautiful. Each space has 100 percent functionality and is very organizeable.
From Samsung US
What more do you need?
Would Recommend[This review was collected as part of a promotion.] This refrigerator has it all. From the space inside to the neat features that come with the screen, you do not really need anything else.
From Samsung US
Great Features
Would RecommendIncredibly elegant fridge, easy to program and very adaptable screen
From Samsung US
Fantastic fridge
This is a fantastic fridge! Lots of space and the white is so elegant. Ice maker is better in the bottom drawer! Love the hidden water dispencer and quick access to the drinks. Highly recommend :)
From Samsung US
Great application
Would Recommend[This review was collected as part of a promotion.] I like overall Good and Easy Function Enjoy every single day
From Samsung US
Hi there, We can feel the dissatisfaction you have with this fridge. We are here to help you in any way we can. We would like to speak to you direct...