Ratings may include incentivized customer reviews.
What Customers Are Saying
This robotic vacuum has strong suction power that effectively picks up pet hair, dust, and debris. It navigates well, avoiding obstacles and transitioning smoothly between hard floors and carpets. Many users praise its efficient cleaning coverage, quiet operation, and convenient scheduling and remote control features. However, some report issues with the vacuum getting stuck or having trouble finding its way back to the charging station. Overall, it is a high-quality robotic vacuum that makes daily cleaning easier, especially for homes with pets, though a few users have experienced reliability problems over time.
Customer review summary generated by AI, including incentivized reviews.So far so good, but issues with SmartThings app
Would Recommend[This review was collected as part of a promotion.] performs well for picking up cat hair.there are a few issues i'm finding:it seems to pick and choose which rooms to go into and then goes back over rooms; and i cannot get it to connect to smartthings
From Samsung US
Disappointed
Would Not Recommendgets stuck in corner. won't find its way back to charging stattion
From Samsung US
Hi coolman. We appreciate you sharing your experience with your POWERbot™ Smart Pet Plus Robot Vacuum with FullView Sensor™ 2.0 getting stuck on the ...
Don't loose the tiny remote or you'll be sorry
Would Not Recommendmy network name and password was changed by accident, and it's impossible to reconnect this very expensive vacuum to a new network without the tiny plastic remote that comes with it. disappointing.
From Samsung US
I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. We are...
It does its job
Would Recommend[This review was collected as part of a promotion.] works on both hard floor and carpet, auto detects when on carpet and more power is delivered.
From Samsung US
In this busy lifestyle, we all now have we are happy that we could give you a friend to take over the chore of vacuuming for you. Enjoy your free time...
Love it!!
Would Recommend[This review was collected as part of a promotion.] i’ve had mine for a couple years now and i love it. it struggles on higher pile carpet but i only have two area rugs, so its not too bad.
From Samsung US
Samsung is happy that out POWERbot has brought you years of loyal service. Thank you for being a loyal Samsung customer. ^Cat
Disabled Vet's best friend
Would Recommend[This review was collected as part of a promotion.] i absolutely love my powerbot r7070! we just got pergo floors installed last may and have 3 big inside dogs.
From Samsung US
POWERbot to the rescue! A peace of mind knowing that your POWERbot is doing the cleaning for you is priceless. Thank you for your service and welcome ...
Great product
Would Recommend[This review was collected as part of a promotion.] we have our vacuum can run during the day and we can come home to a clean house. we have a lab that sheds like crazy all year and hardwood floors. for the first time you don't see dog hair everywhere.
From Samsung US
POWERbot to the rescue! Don't be scared little pet friends: POWERbot will not hurt you. A peace of mind knowing that your POWERbot is doing the cleani...
Three dogs’ mess conquered!
Would Recommend[This review was collected as part of a promotion.] vacuum picks up not only pet hair but grass dogs drag in from the yard. we start the vacuum when we go to bed and wake up to clean floors. the debris receptacle is easy to clean.
From Samsung US
POWERbot to the rescue! A peace of mind knowing that your POWERbot is doing the cleaning for you is priceless. Thank you for selecting Samsung for you...
Like it but...
Would Recommend[This review was collected as part of a promotion.] we really like our robot vac, but it does not see dark furniture and will bump into it. also sometimes it. ant find its homebase to recharge. other than that it does a great job.
From Samsung US
I realize your experience has been less than ideal, and I would like to change that. I want to help by providing you this link to an article with info...
Needs improvement
Would Not Recommend[This review was collected as part of a promotion.] doesn’t seem to do well with rugs on wood floors; gets caught at the edge of the rug. bought in december 2018 and 6 weeks later samsung said no warranty.
From Samsung US
I realize your experience has been less than ideal, and I would like to change that. I want to help by providing you this link to an article with info...
Save my marriage
Would Recommend[This review was collected as part of a promotion.] the powerbot took all those years of fighting about whose turn to clean was, away. it cleans the apartment every other day, tell us where he went and what he couldnt do and is reliable.
From Samsung US
Placing the chore of vacuuming over to the POWERbot and not sacrificing the cleanliness of your floors is such a relief for the busy customer. Welcome...
Best for a while
Would Recommend[This review was collected as part of a promotion.] we loved our r7070 for quite a while. what brings the review down is it is now making loud noises.
From Samsung US
I realize that your experience has changed and would like to help by providing you information for your concerns. *POWERbot Is Noisy: http://bit.ly/2O...
Got Cats works great
Would Recommend[This review was collected as part of a promotion.] anyone who has pets this is a must. this will get into different levels of flooring no problem. if you take 60 seconds to clean this will run trouble free. you won't regret this.
From Samsung US
Samsung is pleased to know that you are enjoying your new POWERbot and the bang-up job it is doing with the pet hair. Thank you for being a part of th...
poor design
Would Not Recommend[This review was collected as part of a promotion.] the vacuum has sub-par navigation, with it getting confused constantly. the dust bin is way too small and stuff gets stuck inside the vortex bit without even making it to the main part of the bin.
From Samsung US
I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing you this link to an article with informat...
Robot vacuum
Would Recommend[This review was collected as part of a promotion.] this is our first robot vacuum. we've done research for a couple years waiting for the right one. so far this one is great. can't wait to see how it performs over many years.
From Samsung US
We are thrilled to know our POWERBOT has added a little something special to your home, and when the time came to transition to a new robot you select...
wifi connection is a lie
[This review was collected as part of a promotion.] wifi and smartthings app is broken, thousands of people have complained about this, including myself and i have been dealing with this for months, fix it!!!!
From Samsung US
kdog434, I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing these links with information tha...
Daddy's Little Helper
[This review was collected as part of a promotion.] I love my POWERbot R7070 and how is helps me keep my house clean. I have 2 kids and 2 cats so keeping the rooms looking neat is a challenge. The vacuum was able to pickup up hair and dirt everywhere it could roam. I used the Auto Mode first and was impressed how it maneuvered around furniture and other objects. Spot Clean mode removed everything from the area it was circling. I could barely hear the sound over my music when using Normal m...
From The Insiders
Samsung is pleased to hear that you and your POWERbot have teamed up together with SmartThings to make the task vacuuming a thing of the past, and lif...
Big time saver!
[This review was collected as part of a promotion.] I am so happy that i rarely have to manually vacuum now because my Powerbot R7070 really takes care of my needs. This guy does a super good job of mapping the floor plan and really gets to the edges and corners. I use mine on a simple level, i use the remote to start it and hit the repeat so it gets to go a complete cleaning cycle that includes cross ways and corner to corner. I like the feature that sends it home if the bin is full, i just pop...
From The Insiders
In this busy lifestyle, we all now have we are happy that we could give you a buddy to take over the chore of vacuuming for you. Enjoy your free time....
Just what I needed in my life!
[This review was collected as part of a promotion.] I live in a two bedroom, two bathroom condo, so I wasn't sure if the POWERbot would work in my tiny space. I also have long, dark hair and feel like I'm constantly sweeping to manage my hair that has fallen all over my tiled floor. The POWERbot was EXACTLY what I needed in my life and I couldn't be happier with it! I was amazed when went under my couch and bed! All those dust bunnies that I try to get with the hose of my vacumm are a thing of t...
From The Insiders
In this busy lifestyle, we all now have we are happy that we could give you a buddy to take over the chore of vacuuming for you. Enjoy your free time....
Decent Vacuum
Would Recommendthe pet brush does a great job of not getting tangled in hair. dust cannister is small, and requires frequent emptying - but not an issue. often gets lost and can't get back to the charging station.
From Samsung US
I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing you this link to an article with informat...

I realize your experience has been less than ideal, and I would like to change that. I want to help by providing these links with information that add...