Ratings & Reviews for Samsung POWERbot R7070 Auto Charging Pet Robotic Vacuum

Wish I would have spent my money on a housecleaner

With all the great consumer report reviews of this vacuum, I am seriously disappointed in its lack of longevity. We’ve only had it 3 years and the brush no longer works properly, it doesn’t vacuum as well as advertised…and doesn’t navigate well... Even with regular maintenance and cleaning. We had an LG robot vacuum for 7 years before this one and it was going strong when we decided to get this one. For the amount we paid for this, we could have kept the LG robot vacuum and hired a house cleaner...

Wifi feature which is useless if it doesn't work

worked fine for a few months, not constant c03 error code something caught in the right wheel but there isn't anything there. cleaned sensors and checked wiring but still same code.. seems to be a bug in the mother board which for the price its unfortunate.

Not what we hoped for

we've had the product for almost a year. we use it in a small hard surface living room/kitchen. we have 3 dogs and 2 cats. the product claimed to be great for pet hair but it clogs so quickly that we can't leave it alone for more then 15-20 mins. it also completely misses spots and numerous times has tried to dock with the docking station only to end up on it backwords/sideways.

Can't ever return to charging station

this vacuum has never found it's way back to the charging station in the 18 months i've owned it. it will spin around in large circles about 10 times and then shut down. this is my second vacuum because the motor on the first one (a different model) died, but that vacuum always found it's way back, so i think this one was a lemon.

Wonderful when it isn't destroying itself!

cleans great and is quiet in 'quiet' mode. we have 80% wood/tile and 20% rug. we have owned our r7070 for just over a year and the roller/brush has destroyed itself twice now. for $600, it's hard to justify another $70 every year of ownership. and if you cannot find the replacement part, you have a very expensive paperweight. it's good when it works, but i cannot recommend due to how often the roller/brush gets destroyed.

Terrible Product

purchased the product in december 2019 for my condo. in july 2020, i had to send the robot back due to samsung for not being able to charge. by the way there is only a one year warranty on the product. the unit comes back and works for only another five months and again for rhe same issue not being able to be charged. spoke to customer service who advised me that the product was out of warranty and i would have to spend my own money to get the unit repaired. the unit was never repaired appropra...

Gets the job done!

this is the third robot vacuum that i have bought and the first one that actually gets the job done. i have five dogs and two cats so i ask a lot of a vacuum. this one i have set to run every night at midnight on my first floor and it does a great job. my only complaint is that i have to empty it every night because the holder of the material is tiny. but it does a great job – super happy i finally found this one!

Cant find replacement parts

the 2 brushes sold on website for about $30 are not compatible with this model. can't find the brush on samsungparts website either. you can call and order it over the phone for $90 (are you kidding me?) but they won't give you the part number for you to try to search and buy it yourself. if you buy this crap, pray that nothing needs replacement.

Broke after 8 months

this is my third powerbot. as each one fails within a few months, goes back for service three times and is eventually refunded, we have gone up a level in model. this one lasted 8 months before making a loud noise and eventually refusing to suction. it was under warranty so it was repaired (something about the motor brush) but i have little confidence it will stay functional for long. it does a great job vacuuming intelligently but only when it’s not broken...

Good Vacuum with an Annoying Defect

overall a good vacuum. but here's the defect. many people are having a charging problem that is known to samsung. if you are handy, you can rewire the base unit to fix the problem. otherwise, plan to buy a new base unit every year. for this reason, i am only giving one star. read here for details on the problem (and how to rewire to fix it): https://us.community.samsung.com/t5/smart-home-support/powerbot-vr2ak9000ug-not-charging/td-p/348267

Terrible. Ruined furniture

even though i bought this to replace my roomba based on consumer report ratings, this vacuum was terrible from the start. it constantly got caught on the fireplace even with the magnetic strips to prevent it. lots of furniture damage, too. sofa & chair legs, a sofa table, kitchen molding. it daily got stuck somewhere. cleaning was okay. i finally went out and bought a new roomba & i'm happy again.

Dead after 18 months

We got this vacuum about 18 months ago. We used it sparingly. After using it today, I smelled burning electronics and it stopped moving. It showed a C-03 error and now it won't hold a charge. This costs far too much for 18 months of infrequent use. When it did work, it only did a decent job and would require multiple attempts to vacuum a room. It seemed to take forever to do its job. It seemed to have trouble picking up bigger pieces of lint/string and we'd often have debris laying around a...

Dead after warranty expired

here my story. we bought this robot a little bit more than a year ago. in 11 months one wheel dead, so robot circle around in one place. we were lucky that the warranty was still there, so samsung repaired it for free. in 3 more months the main motor is dead, so robot just walk around and do not vacuum anything, no sound, just like silent ninja. so i'm not recommend it at all. too many defects for such a short time.

Not quality

[This review was collected as part of a promotion.] on the rare occasion that it works this vacuum is great that being said i cannot keep this thing running. first it was the app glitching and the solution i was given was to delete it and reinstall which did solve the problem dor about one day each time. the second issue was it randomly quitting mid run and we would find it in the middle of the room in the morning. the third issue has been the poorly manufactured brush roller which is anything b...

Money well spent

[This review was collected as part of a promotion.] i got this vacuum 2 weeks before we got our puppy that needs to still be housebroken. it's battery life is so long that we have it vacuum clean in the morning and "mop" in the afternoon.

Good vacuum but not worth it

this robot vacuum is good. however one bad thing is that this vacuum will not clean a black colored carpet. i tried many times without success. i will not recommend this robot vacuum to anyone.

Great product

[This review was collected as part of a promotion.] utilize in our master suite. we are amazed at how much it picks up daily. we are very please with performance and durability of the 7070.

it works!

[This review was collected as part of a promotion.] this thing actually learns your house - amazing - and the dust bin is full every time. we have a dog and it handles the hair just perfect. awesome -

Great Vaccum

[This review was collected as part of a promotion.] this product is awesome. i selected this powerbot because it had great reviews. i am not disappointed. it works great and picks up a lot. powerbot learns your home.

Good while it lasted

had the vacuum for just over a year, worked ok but now it doesn't charge or turn on. can't justify buying another one just to have it die 14 months later conveniently just out of warranty.