
Ratings & Reviews for Samsung 1.7-cu ft Over-the-Range Convection Microwave with Sensor Cooking ( Fingerprint Resistant Stainless Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
This microwave offers a range of useful features, including convection oven and air fry capabilities, a slim fry option, and helpful warming functions. Many users appreciate the sleek design and easy-to-use touch controls. However, some customers have experienced issues with the door latch, defective or damaged units, and problems with the convection and air fry functions. Additionally, a few found the instructions and controls confusing, and the interior size smaller than expected. While the majority of users are satisfied, the reliability and customer service concerns raised by some buyers should be carefully considered.
Customer review summary generated by AI, including incentivized reviews.No use directions.
Would Not RecommendTerrible install directions. No use directions. Smells like burning rubber. Pretty sure its about to break or burn hoise down
From Samsung US
Odd disabilities and terrible installers
Would RecommendI don't like giving reviews because someone always thinks they can follow up and fix it. It's just a hassle. An inset over-the-stove, wall unit with a door handle on the side, not on the front or the bottom. Don't install it next to a wall, you're fingers won't fit to open the door. To add insult to injury, it was installed incorrectly, twice. The first time, they crushed in the bottom. The housing for the light over the stove must be made of pie plate foil. The second time is wasn't level. ...
From Samsung US
Greetings! It sounds like you've been dealing with a lot of frustration with the microwave. Let us help. I have shared this model's user manual lin...
Very smooth
The experience was very smooth, everything was installed quickly and efficiently
Verified Purchaser
Cooks Accurately, But Confusing Instructions
Would Not RecommendI have tried using the Slim Fry and microwave functions. I have not tried Auto Cook or convection baking. Both of the functions I experienced worked well. The operation is very quiet compared to our previous microwave oven. The instructions for using the Slim Fey function are confusing. It does not allow you to use the traditional method of choosing a time and pressing Start. You must consult a list of food items to obtain a corresponding code, then input the code into the oven in a three-step...
Verified Purchaser
This is my second unit the first one is working.
Would RecommendI got this microwave unit and was installed by a contractor. Started to use it today, it works when you heat a beverage for a minute or so but when we used the bake function after 10 minutes at 350 degrees the circuit fuse blew out so turned the microwave off and reset the tripped fuse at the panel and turned the microwave on for second time and it happened again. Any recommendations?
From Samsung US
Microwave, Air Frying and Convection all in one.
Would RecommendWe selected this appliance based on higher reviews.
Verified Purchaser
Horrible quality , don’t buy this brand
Would Not Recommend[This review was collected as part of a promotion.] Since I bought it , did not warm properly, but I was told by the Samsung repairman ( that come to fix my Samsung fridge who quit on me after just 3 years . Also the fridge is rusting and Samsung rep said is a cosmetic issue and they don’t fix it ) . So , the microwave doesn’t warm anymore after just a year and a half .
From Samsung US
Hi Teodora, It's disappointing when your Samsung microwave doesn't work as expected. We are here to assist you. I have shared a Samsung link below ...
Needs to connect to wifi to work - horrible
Would Not RecommendWorst Microwave Ever
Verified Purchaser
Hi there,
We understand that brand-new appliance can be challenging to navigate. Let us help you with the microwave.
Here is a ...

Good so far
Would RecommendIt's 1700 w. I like controls and it reheats and cook good. I'm getting used to it just got it yesterday installed.
Verified Purchaser
Installation requires a professional!
Would RecommendLove the smooth front and the convection oven feature. The door closes smoothly with no audible click. The smart feature works flawlessly. I wish Samsung provided simpler operation instructions. There's a huge learning curve is you come from an older microwave without a convection oven. We're still learning. Love the 3 speed fan. Microwave fan will work as a recirculation for ventless and vented. Connect to WIFI and it will send notifications to your cell phone (i.e. time to change filter).
Verified Purchaser
Happy Consumer
Would RecommendI was surprised that my new microwave had a convection function too! It fit perfectly and paired nicely with my other Samsung appliances.
Verified Purchaser
Horrible machine!
Would Not RecommendCan't select temperature nor cooking time in Convection mode! There is NO up and down "button." refered to for selecting temp and cooking time. We could not be sorrier for this purchase!
From Samsung US
Hi AA Cook, We can feel your disappointment with this microwave. We are here to assist you. Please see page 53 of the user manual on how to set the...
Greetings It's frustrating when things don't seem right with the Samsung microwave. We are here to help. I have shared the installation guide of th...