Ratings may include incentivized customer reviews.
What Customers Are Saying
The stacking kit securely fastens the dryer to the top of the washer, allowing users to save space. While most customers found the kit easy to install and effective, some experienced issues with missing parts, misaligned brackets, and unclear instructions. A few also noted the dryer sits further back than the washer, which can create clearance problems. Overall, the kit is a useful accessory for Samsung washer and dryer owners, but the quality control and instructions could be improved.
Customer review summary generated by AI, including incentivized reviews.great installation crew
available run stock
Verified Purchaser
Worked as should
This stacking kit worked really well and the install was surprisingly easy. All the parts fit like they were supposed to, and the instructions were straightforward. It didn’t take long to get everything set up, and once the washer and dryer were stacked, they felt solid and secure. It made a big difference in saving space and gave me peace of mind knowing everything was properly supported. Overall, I’m very happy with it and would definitely recommend it.
Verified Purchaser
It could be good
Would RecommendI’m sure this product is a good one. However I never got to find out. The installation guys didn’t set it up like it was supposed to be. Therefore it ruined the washer. Waiting on a replacement Lowe’s has been good about that part. However I hope the same crew doesn’t come out to install it
Verified Purchaser
The delivery people are awful
They didn't install it for me. Just left it for me to install
Verified Purchaser
Hi Eileen51,
To better assist you with your delivery experience, please contact Lowe's customer service department at P. (800) 445-693...
good value
Would Recommendfast and easy to install and hold well
Verified Purchaser
Wrong Date
Would Not RecommendItem was not supposed to be sent till 20 December with the rest of the order. No one is/has been at the house...
Verified Purchaser
Dear Valued Lowe's Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you....
Hi Kimbo,
To better assist you regarding your replacement process and if you need updates, please contact Lowe's customer service depa...