Ratings may include incentivized customer reviews.
What Customers Are Saying
The stacking kit securely fastens the dryer to the top of the washer, allowing users to save space. While most customers found the kit easy to install and effective, some experienced issues with missing parts, misaligned brackets, and unclear instructions. A few also noted the dryer sits further back than the washer, which can create clearance problems. Overall, the kit is a useful accessory for Samsung washer and dryer owners, but the quality control and instructions could be improved.
Customer review summary generated by AI, including incentivized reviews.Easier to install than expected
Would RecommendI love the updated version of the Samsung stacking kit.
Verified Purchaser
Stackable
Would Not RecommendWe purchased a stackable Samsung washer and dryer with installation, under the assumption that it would be stacked when they delivered and installed it. Nope, what the employee at lowes didn't mention was you have to buy a extra kit to stack them. To top it off I called Lowes, they said, "sorry for the inconvenience" but they had the kits there. Drove up there, for them to tell me, it is in fact not in stock, but they could check other lowes in the area. I did get another sorry for the inconveni...
Great brackets
Would Recommend[This review was collected as part of a promotion.] Works well, low cost, no issues installing, would recommend.
From Samsung US
Great product
at first glance, it seems like this won't fit the 27" washer dryer samsung set but know that it does and is perfect :)
Verified Purchaser
Does as advertised
Would RecommendDid what it was supposed to do
Verified Purchaser
Perfect fit
Would RecommendSelected to install at delivery, I only have space for stackable washer dryer. installers did a great job
Verified Purchaser
Oops
Would Not RecommendArrived to late to use it.
Verified Purchaser
Dear Valued Lowe's Client,
We understand your disappointment when the stacking kit arrived late.
Please don't hesitate...
get ready to struggle with it
Would Not Recommendit's design can be improved, difficult to install
Verified Purchaser
Hello,
We appreciate the review of the product's design and installation.
Should you need support with the stacking kit, pl...
As advertised
Would RecommendI purchased at Lowes, rather than ordering online. All parts were accounted for and assembly was easy. As long as you put in all screws and leave loose, all screws/bolts were able to be lined up perfectly. If you tighten each screw before starting them all, you will have a difficult time getting them all to line up or get in.
Verified Purchaser
Forgot the Stacking Kit
Would Not RecommendI don`t know the installers forgot to bring it and the acted like I didn`t purchase it, which I did. Then the store acted like I brought it home with me when I purchased the washer and dryer, which I did not bring it home with me. Just another example of people not doing their jobs correctly.
Verified Purchaser
Dear Valued Lowe's Client,
We recognize the convenience of having a stacking kit and understand your disappointment with the missed d...
Unroll hoses to lay flat again flat against wall
Would RecommendBigger than we thought for the laundry room but the installers met our expectations.
Verified Purchaser
Dear Valued Lowe's Client,
We understand how frustrating it is when your expectations about the installation are not correctly set. Pl...