
Ratings & Reviews for Samsung ActiveWave High Efficiency Agitator Medium ( 4.0-cu ft ) Top-Load Washer ( White )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers excellent cleaning performance for large loads, with a quiet operation and convenient features like preset cycles and a self-cleaning mode. While a few customers reported some issues, the overall sentiment is very positive, and many customers highly recommend this washer.
Customer review summary generated by AI, including incentivized reviews.I love it
Would Recommend[This review was collected as part of a promotion.] This has been the best washer I have had in a lot of years.
From Samsung US
Broke right after warranty ended.
Would Not RecommendBroke just after warranty ended. Worked okay, operated quite loudly. Seemed cheaply made, which turned out to be the case. Stopped spinning two months after the one year warranty ended, then stopped responding to any input. . Bought this for my son - should have stuck with the GE I use - that has worked for 8 years with no repairs.
From Samsung US
It’s got a deep drum for bigger loads of laundry.
Would RecommendIt’s quiet compared to my old washer, but higher so it’s a little harder for me to reach the bottom .
Verified Purchaser
This machine completely stopped working after 21 washes. I know exactly how many washes because it prompted a self clean after 20 loads. I did the self clean. The following day I washed one load without issue and later that night started up load two for the day. During the rinse cycle it started smelling as if was about to catch on fire.
Didn’t work when delivered
Didn’t work when delivered
Verified Purchaser
Dear Valued Lowe's Client,
We understand that your experience has been less than ideal. We'd love to help you with the damaged un...

BUYER BEWARE: machine quit 15 months after buying
Would Not RecommendI had this washing machine for 15 months and it worked alright. Was annoyed by features such as the child lock and the noise it makes after a wash cycle, but it was bearable. However, it has recently died after 15 months of owning the machine and does not work at all - of course it quits 3 months after my warranty expires. This is completely ridiculous! I will never buy another Samsung appliance again and I strongly encourage anyone to not buy this washing machine.
Hi Amber,
We can understand how it feels to have a washer that stops working in its early years. We'd love to help you.
Ple...

Bad product
Would Not Recommend2nd one we've had that's only lasted 2 years. So, no more Samsung products for this household.
Verified Purchaser
Hi Clay,
We completely understand how you feel about your washer. Allow us to make your experience better.
We would like to spe...

Even Set on Extra High Rense Too much Water left
Would Not RecommendEven on Extra High This Washer does not Rinse Well Enough to be placed in Dryer. I am calling Denton Tx Store as I am writing this now for Another Dryer!!!
Verified Purchaser
We understand how challenging it is to deal with a washer that does not perform as expected, Julie. Let us help.
Below is a link with trou...

Would not recommend
Would Not RecommendI have had mine for about 3 years it was great until my washes become off balance ALL THE TIME and it takes hours to do 1 load. I know I am not over or under filling the tub. Sometimes I think it just fills and empties continuously. Junk I am so disappointed
From Samsung US
We appreciate you sharing your experience with the washer getting unbalanced, Becky. Let us go ahead and get the washer back on track. Please follow ...
Not the best
Started off well. After 2 years, clothes now are starting to come out torn.
From Samsung US
Greetings, We want you to have an effortless experience with your washer. Let us help you. Suppose your clothes are coming out torn after running a...
Crap
Would Not RecommendBought this washer in march this year and its already taking a crap! It leaks water out from underneath. Have not moved it and it hasn't been unbalanced but leaks so much water! Would not recommend at all! Now i have to already get a ne one just ridiculous!!!!!!!!
Heather, we know the frustration of having a leaking washer. We're here to assist.
If your washer leaks, you can easily troubleshoot ...

Died less than 2 years after purchase
Would Not RecommendDied in less than 2 years. I've had other washers from other brands that have lasted a lot longer. This was very upsetting. I've been told the washer clutch needs to be replaced. It'll cost me more than what the washer is worth.
From Samsung US
Good day, Sharing the washer's condition matters to us. Let's help you get the unit back on track. We would love to speak to you directly to get mor...
Great Washer
Would RecommendThe drum has a lot of room and the lid closes softly without slamming shut
Verified Purchaser
Get her done
Would Recommend[This review was collected as part of a promotion.] Yes I got this washer just a little over a month ago maybe less I've been wanting to get a washer for over 20 years in my house this is putting it off for a certain reasons but since I've done it it has me like so much easier for me I like all this functions I like the little musical tone in the end cycle and I was really just amazed from Samsung but I've always thought whirlpool and all them guys are you know top line but this is pretty much...
From Samsung US
Not good
Would Not RecommendFrom day one we had issues with this washer. And the tech guy never fixes this issue. We had it for three years. All the light will blink and our load will lock right before the water drains. Tech guy they have come out he YouTube’s the problem and has yet actually fix it. Has already replace several things and still does Thai.
From Samsung US
We truly care for your washing convenience. Allow us to look into this, Ryan. To get the diagnosis of the blinking light, we recommend browsing the l...
10/10 would recommend!
Would Recommend[This review was collected as part of a promotion.] I bought this washer and dryer and they are great! Although they don't look like anything fancy they really get the job done and they have so many settings to customize your wash and drying cycles!
From Samsung US
Pleased!
Good washer for the money. It had nice features we didn't expect. Taller than we expected. Quiet. Longer/better spin dry, resulted in dryer clothes prior to drier.
Verified Purchaser
Greetings! We care for your feelings about this Samsung washing machine model. Let us assist you with it. I have shared a Samsung link below that w...