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Bespoke Jet with All in One Clean Station Cordless Pet Stick Vacuum Cleaner (Convertible to Handheld)

Ratings & Reviews for Samsung Bespoke Jet with All in One Clean Station Cordless Pet Stick Vacuum Cleaner (Convertible to Handheld)

4.4
141
Review
 4.4 out of 5
141 Reviews


88% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The vacuum has powerful suction and is effective on both hardwood and carpets. Customers appreciate its sleek design, convenient features like the self-emptying base and adjustable wand, as well as the self-cleaning function and washable filter. However, some customers have reported issues with missing or incorrect accessories, leading to frustrating customer service experiences. There are also concerns about the battery life and durability.

Customer review summary generated by AI, including incentivized reviews.
141 Customer Reviews

Hard to find parts

IT works okay - It is powerful, however the battery only lasts 8 minutes with super power. The biggest issue is to find parts for it. I need an extra battery - no where saying which battery model is compatible - Tryin to buy another brush - the dual brush, there is nowhere in samsung site or anywhere else that we can find information about it. Very confusing with other models.

November 3, 2024

From Samsung US

Response from Samsung Care

Hi Giancarlo, We understand your disappointment with having a hard time looking for parts. Let us help. You may contact our Samsung Parts Team at (8...

Samsung CareNovember 4, 2024

Great vacuum

[This review was collected as part of a promotion.] I’m so in love with my purchase! I also got the mop for it and it’s super light cleans well

November 2, 2024

From Samsung US

Great product

[This review was collected as part of a promotion.] Works Greatly as expected. So far used it a few times and feels that it is able to do its Job.

October 28, 2024

From Samsung US

Awesome for homes with pets that shed a lot

Would Recommend

[This review was collected as part of a promotion.] Have been using it daily. Got the mop and pet attachment and it's so versatile. Getting fur off the sofa has been a breeze now.

October 28, 2024

From Samsung US

Good Looking, and great working Vacuum

[This review was collected as part of a promotion.] Great Vacuum, Does a great job of vacuuming all surfaces, carpet, wood floors, tile..etc.. I like that I actually have a spot in my kitchen where It sits in the stand and it doesn't look like a "vacuum cleaner" in my kitchen. The charging stand / dock have a modern look and is unobtrusive.

October 28, 2024

From Samsung US

Sweet

[This review was collected as part of a promotion.] Pretty Awesome Vacuum, the feature showing the battery life is super useful. We like it over our old dyson.

October 9, 2024

From Samsung US

Great Vacuum

Would Recommend

[This review was collected as part of a promotion.] So it's been about a month now that I had this vacuum. I use it both on hard flooring and on carpet. It works really well and leaves the floor feeling clean. After vacuuming, I put it back on the base where the contents that was just vacuumed now goes into a bag. The charging base does this with just a push of a button. The vacuum bags does last a long time. I like this vacuum and the look of it.

September 30, 2024

From Samsung US

Absolutely love the Samsung Bespoke Jet vacuum!

Would Recommend

[This review was collected as part of a promotion.] Its sleek design and customizable colors make it a stylish addition to my home. The powerful suction easily tackles dirt and pet hair, leaving my floors spotless. I appreciate the lightweight design, making it easy to maneuver around furniture. The self-cleaning feature for the trash saves so much time! Battery life is limited but ok, allowing me to clean multiple rooms on a single charge. Overall, it’s a fantastic investment for anyone looking...

September 9, 2024

From Samsung US

Great features!

Would Recommend

[This review was collected as part of a promotion.] I bought this a month ago and it meets all my needs. No need to hang it on the wall. It’s quiet but more powerful. I’m absolutely satisfied with the product.

September 9, 2024

From Samsung US

Great Secondary Vacuum

Would Recommend

[This review was collected as part of a promotion.] Suction is pretty good and is more maneuverable than most. Gets in tight places. The negatives in my opinion. Battery life is a bit short. Battery life is really short if you use the high setting. There is no secondary charger for a spare battery. Once you dump the battery, it takes roughly 2 hours to charge. The debris container is also a bit small. I’d you’re using the vacuum for small jobs here and there, it’s great. Don’t expect to...

September 9, 2024

From Samsung US

Beware the warranty battle. Otherwise good.

Would Not Recommend

Own two Bespoke and one Jet 90. All have the self emptying station. The new Bespoke bought in the summer of 2024 (white no bells and whistles) has been a nightmare. Constantly falls apart. You adjust the telescope rod... falls out of the unit. You vacuum... rod falls out of the unit. You hang it into the self cleaning station... you already know. Yeah, I thought I was doing something wrong. Nope. Issue is... the warranty. 2+ hours in chat and on calls. Waited 32+ minutes under what I was assure...

August 29, 2024

From Samsung US

Response from SEA CARE

We understand what you mean. Let's look into this, Coach BRD. We would like to directly speak with you to further assist you with the telescopic pipe...

SEA CAREAugust 29, 2024

Love my Bespoke Jet!

Would Recommend

[This review was collected as part of a promotion.] Love my Bespoke Jet! Powerful suction, lightweight design, and long battery life make cleaning a breeze. Cleans all floor types and empties easily with the Clean Station. Pricey, but worth it for the convenience and features.

July 23, 2024

From Samsung US

Dust Reduction is amazing at my house.

[This review was collected as part of a promotion.] I bought this a few months ago and it is the best vacuum I have owned simply for the fact that it retains all the dust. I have asthma and this is amazing for me. Regular vacuums put it all in the air as you vacuum even with the Hepa filters. This one pulls it into the canister and i have not been reacting to the dust. My husband used to do all the vacuuming due to this, but now I can do it without an issue. I was worried that the little ba...

July 11, 2024

From Samsung US

Worth the investment

[This review was collected as part of a promotion.] We have 60% hardwood flooring and small children, so you can imagine we're vacuuming everyday! Sweeping was becoming to stressful so we made the plunge and bought this vacuum. It was one of the best investments, especially the self cleaning!! We also get tons of questions and admiration by friends/family that visit. We have it sitting right int the living room, looks great!

July 11, 2024

From Samsung US

Like

Would Recommend

[This review was collected as part of a promotion.] Works great, really like the bag collection feature.

July 11, 2024

From Samsung US

Awesome

Would Recommend

[This review was collected as part of a promotion.] I bought this vacuum a few months ago and we absolutely love it. We bought it with the docking station and it works great.

July 11, 2024

From Samsung US

I love vacuuming again

Dang I don’t know if I was lucky or perhaps they fixed the website description/checkout feature but I received 1 (incredible) vacuum, 1 self cleaning station, 2 batteries and 3 replacement heads. It doesn’t come with a few other things (like the organizer), but I was only in it for the vacuum and batteries- especially for the sale price. This vacuum??? Is everything to me. We just ordered three other vacuums this month in search of “the one”. This is IT!! Suction is incredible, barely have to ...

May 1, 2024

From Samsung US

Extremely unhappy

Extremely unhappy with this purchase. I wish I had read the previous reviews and made a decision. I wish Samsung help me with the refund credit.

April 19, 2024

From Samsung US

Response from SEA Care

Hello Nick, We would love to discuss your vacuum to determine how we can best assist you with the refund process. Please feel free to get back to us...

SEA CareApril 23, 2024

Not worth it

Would Not Recommend

The vacuum itself works great. The battery only lasted 25 minutes on medium. So far from 60 minutes. There is no wall charger so you're not able to charge one while using one and no attachment holder so all your attachments are loose. I'm truly disappointed with this whole set up.

April 5, 2024

From Samsung US

Response from SEA Care

Hi there, We know how a vacuum greatly helps us in cleaning the house. Let us provide you with the details you need. The battery life depends on you...

SEA CareApril 5, 2024

Missing key parts that were promised in writing.

Would Not Recommend

I confirmed, in writing, with the Samsung sales associate, that this vacuum includes two batteries, the Mini Motorized Tool, and the Charging Accessory Cradle (as was described on the website). I had them send me the transcript of the chat, so I have a written record. Yet it has none of these. I emailed Samsung customer service (https://www.samsung.com/us/support/contact-customerservices/ ) about this, including copies of both the chat and the website. Yet not only have I not received a re...

April 3, 2024

From Samsung US

Response from SEA Care

Hello there, We understand your frustration in not receiving the promised extra batteries (Mini Motorized Tool and the Charging Accessory Cradle). We...

SEA CareApril 5, 2024