
Ratings & Reviews for Samsung Bespoke Jet with All in One Clean Station Cordless Pet Stick Vacuum Cleaner (Convertible to Handheld)
Ratings may include incentivized customer reviews.
What Customers Are Saying
The vacuum has powerful suction and is effective on both hardwood and carpets. Customers appreciate its sleek design, convenient features like the self-emptying base and adjustable wand, as well as the self-cleaning function and washable filter. However, some customers have reported issues with missing or incorrect accessories, leading to frustrating customer service experiences. There are also concerns about the battery life and durability.
Customer review summary generated by AI, including incentivized reviews.Great for a year- then stops picking items up
Would Not RecommendVacuum worked great for a year. Now it doesn’t pick up any hair from carpeting. Just moves it around. Absolute waste of money. I knew I should have bought a Dyson and will be doing so now. Painfully expensive lesson.
From Samsung US
Wish I had done more research on vacuum features.
This vacuum has great syction but is missing some features that i would have liked. It doesn't have a light, isn't self-propelled, cant stand upright on its own when not in its stand, and requires disposable bags. I wish i had done more research before purchasing this product.
Verified Purchaser
Overpriced Paperweight
Would Not RecommendPurchased a brand new vacuum once received battery was missing. Samsung refuses to send a battery after 5 calls, emails with pictures, receipts, and shipping information to not get support. Samsung claims brand new unit was a used floor model and requires me to purchase a battery to even use the vacuum. Overpriced garbage. Last samsung product I will ever buy.
Dear Valued Lowe's Client,
To better assist you with this matter, please contact Lowe's customer service department at P. (800) 4...

Disappointed
I LOVED this vacuum for the entire year I owned it but the brush tool has stopped working and there are no replacement ones available to purchase. Such an expensive vacuum to no longer have any use for after only a year of use. This is extremely disappointing. I do not recommend purchasing this vacuum if you are looking for a long term vacuum.
From Samsung US
Hi Ashhhk, We understand how you feel regarding this vacuum. We are here to assist you. Please check the link below for Samsung replacement parts. ...
Do not buy
Would Not RecommendMain brush stop working after 12 months. Design flaw, plastic between belt melted and brush got struck. Waste of money.
From Samsung US
Hi Sam, We understand your disappointment with your vacuum that is broken. Let us help. Please feel free to reach us via the options below, as we ...
Only good for hard floors; hard to push on carpets
I just got this Bespoke Jet vacuum and have to say I'm somewhat disappointed. The best feature is the cleaning feature that sucks the dirt into a bag -- it seems to work very well, and maybe that is worth the price. However, I was hoping I'd be able to get rid of my heavy, top of the line Miele canister vacuum, but, no, I'm going to have to keep it for vacuuming the rugs and carpets. The Bespoke Jet doesn't have a motorized head, meaning you have to push hard to to go over carpets. For plush...
From Samsung US
Hi there, We understand how you feel regarding this vacuum. We are here to help you. Please see page 16 of the user manual for steps to take when u...
NO REPLACEMENT BRUSH PARTS
Would Not RecommendI enjoyed this vacuum for a year before the connector between the jet dual brush and the stick just snapped out of nowhere. I checked their website and called their parts manufacturer and they informed me that the manufacturer no longer makes the brushes for this model! There are no alternatives to this and now I have an extremely expensive and useless vacuum.
From Samsung US
Jess, we understand your frustration if you have already spoken to the parts team and the needed connector and brush for the vacuum are no longer avai...
The Best!!!
Would RecommendI have had this vacuum for a couple of years and it’s been the best vacuum that I have bought. Much better than the 2 Dyson I have owned.
From Samsung US
Works great
Would Recommend[This review was collected as part of a promotion.] We bought this with other appliances when we moved a couple months ago. It replaced out old brandless stick vacuum. It was a big upgrade, great suction power, looks nice, and I really like the stand, I can leave it out, looks nice.
From Samsung US
Beautiful and functional.
Would Recommend[This review was collected as part of a promotion.] Beautiful and functional design, but too bad the vacuum attachments can't be stored within the base unit. I love that it's cordless with great suction power.
From Samsung US
Nice vac
Would Recommend[This review was collected as part of a promotion.] I love it. Cleans great and looks great. Everything you need in a vac
From Samsung US
Works but Breaks Easily (ineffective replacements)
Would Not RecommendThe vacuum worked fine until I accidentally broke the jet brush attachment. Samsung does not sell replacement jet brush attachments like the one that come with this vacuum. They sell a soft brush jet brush that does not work on carpet and does not pick up hair, it pushes piles of hair around instead of vacuuming it up. If you bump the vacuum on a piece of furniture the jet brush could easily snap open at the bend and you will be left with ineffective replacement options. Samsung needs to sell re...
From Samsung US
Hi Andrew Hollen, We know the importance of each component of our Samsung vacuum. Let us assist you. To help you with this, you may reach out to our...
Great suction
Would Recommend[This review was collected as part of a promotion.] Loved it so much bought a second one for our lake house.
From Samsung US
Top notch vacuum
Would Recommend[This review was collected as part of a promotion.] We've had this white one for several weeks now and love it. We bought it on sale because of how well our first one worked (green model with all of the options that we've had over 1 year now). Stand out features is not just how easy it is to empty the vacuum bin but also how well it is design to disassemble allowing complete cleaning throughout the inside of the vacuum itself. These are the two big weak points of our Dysons (we have two top end ...
From Samsung US
Best value and works great
Would Recommend[This review was collected as part of a promotion.] Happy with the purchase and performance. Really like the modes and auto clean feature
From Samsung US
Amazing Vacuum!! Also beautiful
Would RecommendExcellent vaccum, works very well and it is light weight.
From Samsung US
Lover of clean floors
Would RecommendI've had this vacuum in the dark green color 😍 for over a year. I've absolutely loved how well it works, until my daughter dropped it down the stairs. I'm looking at getting some replacement parts or a whole new Samsung because I love it. Way better than the big D brand everywhere. So easy to use, picks up tons of dust, dirt and the attachments actuallyget used.
From Samsung US
I bought this vacuum assuming it would have lights to better detect dirt, unfortunately it doesn’t. The suction is decent and it looks nice. The plastic seems cheap and there is no place to store extra attachments on the stand. I switched to the shark that has the same suction if not better, has an awesome light to show all the dirt you wouldn’t normally see without a light, the quality seems better for a cheaper price.
Hi BrookeQ,
Thank you for choosing Samsung for your vacuum needs. We're saddened that you no longer have the product and would love to...

Good deal when it on sale
Would Recommend[This review was collected as part of a promotion.] Had a good deals, 2nd time bought this vacuum and so far so good and get the job done.
From Samsung US
Hello Brian, We understand how disappointing it is when the vacuum stopped picking items up. We recommend contacting us via the options below to spe...