Ratings & Reviews for STAINMASTER Heartwarmer Mist Brown 39-oz sq yard Polyester Textured Indoor Carpet
Ratings may include incentivized customer reviews.
What Customers Are Saying
The carpet is reported to have a nice color, soft texture, and good quality. The installation process was praised by some customers as professional and attentive to details. However, there were also issues with defective carpets, poor placement of seams, and lack of consideration for existing features. The overall experience suggests room for improvement in the service and installation process to provide a more consistent and satisfactory outcome for customers.
Customer review summary generated by AI, including incentivized reviews.it looks great
Would RecommendI liked it
Verified Purchaser
lovely color, nice texture
love it
Verified Purchaser
So glad you love it, ppppp! The color and texture make all the difference. Enjoy your new carpet! —Shaw Team
Good value carpet
Would RecommendThis carpet is a great value for the money. It has a decently thick pile and the variety of the color helps hide any dirt, food, fuzz or anything that lands on the carpet between vacuuming.
Verified Purchaser
Hi Builder Guy,
Thank you for the feedback! We’re so glad you’re loving the value and practicality of the Heartwarmer Mist carpet. The thi...
Bad customer service
Would Not RecommendI purchased carpet from lowes. Around $10,000. I called and set up an install date. They said no weekend availability. I closed down my home based business to install carpet. I received both an email from the installer and a text from lowes. And I called the installer to verify because I shut my business down to have it installed. The installers never showed. I called the installer and they said the carpet didn’t come in. I indicated I spent two days preparing for the installers and had a text ...
Shelly - We are sorry to hear about your experience. Please contact Lowe's Customer Care 1-800-445-6937 for assistance. —STAINMASTER Team
Responsive and Timely Engagement
Would RecommendThe product meets our needs exactly. We had to switch products prior to delivery. Lowes staff helped us make the change without issue and quickly.
Verified Purchaser
Hi MFish, thank you for sharing your experience! We’re so glad to hear the Heartwarmer carpet meets your needs perfectly and that the Lowe’s team mad...
Service at store was great not so happy not being
I have not received a.call from the installer though I did call Lowe's was informed that the installer was supposed to come Saturday I informed Lowe's that they were supposed to call and as of this day Sunday no word
Verified Purchaser
Hi Disappointed -We apologize for the inconvenience you've experienced. Please contact Lowe's Customer Service team directly at 1-800-445-693...
Good service
Would RecommendEverything went smoothly.
Verified Purchaser
excellent in all ways
excellnt product great value. The best was the two young men who did the job. They were on time excellent work cleaned up one hour and a half wonderful job ! HA
Verified Purchaser
Thank you for the kind review! We're so glad you love the Heartwarmer Mist Multi-Colored Carpet and had such a positive installation experience. ...
It looks lighter when it is a large, nice carpet,
Would Recommendbudget
Verified Purchaser
Thank you, mommom! We're glad you're enjoying the Heartwarmer Mist carpet. It’s true that colors can appear lighter in larger spaces, and we’...
Nice Carpet ....GREAT INSTALL!
Would RecommendNice carpet, great install!!!!
Verified Purchaser
Hi MJfromBC! Thank you for your feedback! We're delighted to hear that you love the Heartwarmer carpet and had a great installation experience. W...
Glad to hear you’re happy with it, Kelly. Enjoy your new carpet!
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—STAINMASTER Team