Ratings may include incentivized customer reviews.
What Customers Are Saying
The product's batteries receive mixed reviews. Many customers appreciate the convenience and availability of replacement batteries, noting they are easy to find and install, and last several months when used as directed. However, a significant number report the batteries have a short lifespan, often needing replacement every 1-3 months, which is seen as an inconvenience. Some also express concerns about the batteries losing charge even when not in use. While the manufacturer has acknowledged the typical battery life, many customers feel the performance does not meet their expectations.
Customer review summary generated by AI, including incentivized reviews.Best tech assistance ever.
They worked perfectly unlike the knock off brands. Customer service rocked!
From PetSafe
Good experience
No issues. Product was as described, arrived in good condition, and when promised.
From PetSafe
Thank you for your review on the RFA-67D-11 batteries, and we greatly appreciate your feedback!
Get extra batteries
Would RecommendLong lasting and it comes with two! Great to have on hand
From PetSafe
Thank you for your review. We appreciate your feedback.
One of the batteries was bad
One of the batteries is doing good. The other stopped working after 2 days and my dog was in the neighbors yard. Hopefully the rest of my subscription goes better the the first shipment.
From PetSafe
We are sorry to hear that you experienced an issue with one of these replacement batteries right out of the pack! This is not typical for this product...
Batteries
Great customer service and timely shipping. I would highly recommend
From PetSafe
Thank you for your review. We appreciate your feedback.
Breeders choice!!!
Would RecommendDon’t bother buying elsewhere or getting generic! In just a few months you will spend more that these cost. Fresh, original and on time!!! I have 12 collars trust me it matters! Faithful customer since 2006. BnB Kennel!!!
From PetSafe
Thank you for your review. We appreciate your feedback.
Pet Collar Battery
Would RecommendIt works. It’s cost effective. Ordering was easy. Delivery was quick.
From PetSafe
Thank you for your review. We appreciate your feedback on the 6-Volt Battery Pack.
Bad batteries
I bought this brand new and took it out of the package and put the battery in. It was dead. It is very hard also to get batteries that are bit bad. I buy them brand new and they are dead within less than a month. It works great with a good battery but not reliable.
From PetSafe
We're sorry to hear you received dead batteries, Melissa. We know this must be frustrating. Please reach out to our Customer Care Team at 1-866-738-43...
We appreciate you taking the time to share your experience and thank you for your feedback!