Ratings may include incentivized customer reviews.
What Customers Are Saying
The Ninja Specialty Coffee Maker offers a wide range of brewing options, allowing users to create a variety of coffee styles. Customers praise its excellent coffee quality, ease of use, and convenient features like the built-in milk frother and reusable filter. However, some users have reported issues with leaks, incomplete brewing, and early machine failure, as well as difficulties with the carafe design and mixed experiences with customer service.
Customer review summary generated by AI, including incentivized reviews.Great features
Would RecommendSo happy with this Ninja coffee machine it’s very easy to set up even for single cup. Very stylish too
From sharkninja.com
Lots of good features, but limited lifespan
We have 2 of these, maybe 2-4 years old. The older one stopped heating and therefore brewing recently. That's the negative. Otherwise we love the product. We use most of the features. It is easy to adjust brew strength and makes good iced coffee.
From sharkninja.com
Works great
I owned this coffee maker for 9 years. I just had to replace it! Wonderful product and I hope this one lasts as long as the first one! Makes good coffee, any size that you choose!
From sharkninja.com
Not happy. Doesn't brew intermittently
I've had other coffee pots that lasted longer than this one. Not even 2 years old and it has been temperamental. Decides when it wants to work on its own now and it's out of warranty. Not sure I'll ever buy another Ninja Coffee Pot
From sharkninja.com
Horrible smell coming from plastic parts
I purchased this for Christmas and there is a very strong odor coming from all plastic parts of this coffeemaker. It's a shame, I really like the style of this, but I cannot use it due to the horrible smell. I took it out of the box and noticed it immediately. I washed it a few times with warm, soapy water and it still stinks. It's not a plastic smell, something else, can't place it. I will be returning it to where it was purchased. I am afraid to try another Ninja coffee product, don'...
From sharkninja.com
one problem
The coffee is good and very easy to fill the water. Problem is that it never uses all of the water to fill the pot and I have to restart the brew cycle to use it up
From sharkninja.com
Best Coffee maker ever!!!
My husband asked me what I wanted for Christmas. I picked the Ninja speciality coffee maker ! I wanted 8ne because my granddaughter has one and I liked it a lot! It is the BEST coffee maker I have ever had And I am 80 years old and still kicking! I especially like the latte I can make. My husband loves it too!
From sharkninja.com
Will fail within a year
Would Not RecommendI had this for little over a year and it failed already
From sharkninja.com
Ninja Hot & Iced, Single Serve or Drip Coffee
Would Not RecommendI'm giving 3 stars. It was a good coffee pot until a year later it will no longer turn on. I can't find the box . Then the website gives 60 to 90 day returns. I get that things quit but for the price shouldn't quit that soon in my opinion. I can't seem to get a hold of anyone either.
From sharkninja.com
Floods
Would Not RecommendWater reservoir floods every time we use it. Have to use a towel to clean up excess water after each use.
From sharkninja.com
Not made to last
Bought one of the original coffee bars-was great for the first year, then the basket started going slow and coffee would get into your cup (even with a cleaned basket). Dealt with this by just using regular filters and this solved the coffee granule problem-fast forward to this year and come to find out it’s been leaking. Took it apart this morning and there’s a plastic piece attached to the heating element that has melted and deteriorated to the point of coming apart-the only thing that was hol...
From sharkninja.com
Horrible coffee maker
This coffee maker makes the worse’s coffee I’ve ever tasted. Now I have to go out and buy a new ine
From sharkninja.com
Makes the worse coffee I’ve ever tasted. Really bad. And I have tried five different coffee’s
From sharkninja.com
Works great
So far this coffee maker works great. I've had it for a month or 2 now. I just wonder why the reservoir always has water left in it...? Seems very weird to me. Is this intentional or bad design? Overall I love the coffee maker, it's super easy to use even though it looks like it's slightly difficult.
From sharkninja.com
LOVE THIS COFFEE MAKER!
My husband bought this coffee maker for me 4 years ago and it still works beautifully!
From sharkninja.com
Great features-great quality
Would RecommendI bought this product 3 yrs ago. We use it everyday, usually twice a day, sometimes more. We have tried every option available and all have performed great.
From sharkninja.com
Was Great Until It Was Not
Bought this machine about 2 years ago, it's been cleaned regularly and now will not brew, very frustrating as I thought I had finally found the coffee maker that would last. Anyone who drinks coffee from a machine know it's hard to find a reliable coffee maker, this is not it.
From sharkninja.com
I made a great choice
Would RecommendThis is my 2nd Ninja coffee maker. It was time to replace the old one. Can't tell you how I labored over that choice - ie, it's not that bad yet, but now that I have my new one (next level up) I taste the difference. Such great coffee! I'm glad I decided not to wait any longer.
From sharkninja.com
Good coffee bad machine
Would Not RecommendHave owned for over a year now, wish we would have returned it when we could. It makes great coffee… only after have hit the brew button 5 times. The water hopper air locks all the time and it has an add water error message. We have not been able to resolve this problem but it makes many of the features of this machine less useful. It’s also very inconsistent about how much of the water it actually uses to brew the coffee, the settings just don’t work well. Not worth the money, buy a normal coff...
From sharkninja.com

Hi Pandyana, Thank you for your review. We're sorry to hear that you're experiencing some issues with your Ninja Coffee Maker and please know that t...