Ratings may include incentivized customer reviews.
What Customers Are Saying
The coffee maker has a mixed performance, with some positive features like programmable timer, brew strength selection, and ability to keep coffee hot, but also reports of reliability issues, leaks, and short lifespan for many customers. The quality and durability appear inconsistent, with some users satisfied long-term but others experiencing problems within months of use.
Customer review summary generated by AI, including incentivized reviews.Not made as well as the prior make of this model
I was brought up on Mr Coffee from my mom, aunts and uncles always using them. So keeping with tradition, it's what we have been using since we have been married for the last 38 years! I have the red one of this model, we owned the previous model (which I called Candy, yes I name my appliances because they are family lol) was amazing and we had had it for about 3 - 4 years before the hose broke on it and leaked everywhere so into the Airplane Hanger it went! When I went and got this "newer" ...
From mrcoffee.com
Loving this coffee maker
Would RecommendBought this one as a gift because I already owned one. Great looking, easy to see and program the controls. Best of all no more spillage from pot!
From mrcoffee.com
Thank you for contacting Mr. Coffee® Brand. Thank you for leaving such a nice review. We are glad that you love our product. We work very diligently a...
Best Coffee Maker
Would RecommendWe have been buying these for many years. Even started to buy them for family members for Xmas. Clock is illuminated, so its clear to read and program. Decanter doesn't spill like other brands. Filling up the machine and the window on the front make filling easy. Adjustment of temperature is a great feature.
From mrcoffee.com
Thank you for reaching out to Mr. Coffee. We are glad that you love our coffee maker. We work very diligently and it will provide us greater encourage...
Awful coffee pot
Would Not Recommend[This review was collected as part of a promotion.] If the coffee is under half a pot, it leaks all over when pouring the coffee.
From mrcoffee.com
We have high expectations for our products here at Mr. Coffee and would like to hear more about your experience with your coffee maker. Our Consumer C...
Horrible machine
Would Not RecommendThought it came some part called shower head. Used it a couple of times and then found the shower head 0-I believe== had just disappeared! Tried to brew coffee and it did was steam up all over the place.
From mrcoffee.com
Oh no! We're sorry to hear this. We pride ourselves in maintaining the highest quality standards for our consumers so, we hope you will give us an opp...
Stopped Working
Would Not RecommendI really loved this coffee pot. It worked great for a little whIle and after a few months the coffee pot completely stopped brewing and the bottom would not get hot at at. I haven't had coffee in so long cause I dont have the money to out and buy a new decent coffee maker. .
From mrcoffee.com
Thank you for reaching out. We apologize for the issue you have experienced. This is certainly not typical of a Mr. Coffee coffee brewer. We pride our...
Poor design water everywhere dangerous
Would Not RecommendWithin the first week of using this coffee maker I wish I could return it but I can't. The design is terrible! The placement of the water reservoir makes it almost impossible to add water without spilling it everywhere. When the water gets hot/boils there is a hole at the back of the coffee maker, not listed/shown on instructions where the water leaks constantly right down onto the electrical cord! You can have a single cup of water or all 12 and half of the water leaks out the back. The top of ...
From mrcoffee.com
Ms
Would Not RecommendI bought this 6 months ago. The serve and pause cap completely broke off. My last coffee pot lasted almost 10 years, the only reason I got rid of it was because the clock quit working and I couldn't set the timer any more. At this time I would not recommend this coffee maker.
From mrcoffee.com
We're sorry for any complications you've experienced. Please allow us to have your faith in us once again, our number is 1 (800) 672-6333 we can assis...
Sounds great
Would Not RecommendThis pot has quit everytime I have cleaned it.The clock quits everyone. If you have a few days to wait it might work again. Not this time. 3 Times it has some the same thing. JUNK.
From mrcoffee.com
I appreciate that you've taken the time to reach out to us about your coffee maker. We're sorry to hear about your experience with the cleaning cycle....
Good coffee maker
Would RecommendI bought this coffee maker a few weeks ago. I'm happy with it. It's nothing fancy but it brews well and in the morning I have tasty coffee. The only thing I would change is the design of the pot. You can never get all the coffee out and it's kind of hard to pour. Also when you wash it, it is very difficult to get the inside dry. But it's not a deal breaker for us. Nothing is perfect, right? So all in all were content with our purchase.
From mrcoffee.com
We're extremely content that you're enjoying your coffee. As far as the carafe we appreciate your feedback and we've mentioned your concerns to our pr...
Great coffee maker
Would RecommendGreat coffee maker. Good looking, easy to use and makes very good and hot coffee.
From mrcoffee.com
I love it!
Would Recommend[This review was collected as part of a promotion.] I had this coffee maker for about three years, until I had a guest who pour water in it, and somehow the water got into the front panel, where the clock is. Personally, I like it, I miss it, I think it looks great too, and I want another one. So I'll be buying it again very soon.
From mrcoffee.com
minimally satisfied
Would Not Recommend1. the handle ring is not tight enough so water and coffee leak around the edge, running down the side of the pot and dripping. Bad! 2. the water does not get hot enough so the coffee does not stay hot. Not happy.
From mrcoffee.com
We would We would love to turn this experience around for you! Your feedback is valued and we strive for excellent customer service. Please call us at...
She’s Sprung a Leak
Would Not RecommendBought this unit within the past couple months, and the maker is now leaking water from underneath the unit. There is no obvious defect to the bottom, but it appears to be leaking from the joints of the plastic casing. With each brew cycle there’s a puddle left beneath the unit. Very disappointed in the quality of this product.
From mrcoffee.com
Oh dear! This is not something you should have to deal with. However, the fix is very easy and soon you will not have water all over your counter. Pl...
Water, water every where
Would Not RecommendFor a 12 Cup coffee maker, I wondered why it didn’t brew 12 cups. Then I realized it’s because of the over flow drain on the back of the machine. You can’t add water up to 12 Cups or it drains right out of the hole in the back and all over my counter. So we tried brewing 10 cups and it still does it. As it heats the water, the maker spits water out of this hole and it runs down the back of the maker and onto the electrical cord and into the bottom cord storage slot. I’m constantly cleaning water...
From mrcoffee.com
Not as good as first one!
Would RecommendMy old machine same as this one decided to retire. Was happy to see I could get the same one as I loved it that much!!! Received it promptly and was ready to go again. ONLY ONE COMPLAINT:. The coffee pot leaks more on the counter than in your cup. I had the old one in the garage, switched pots and am happy again....only because I was able to put coffee in my cup again. LOVE the machine. Hate the pot.
From mrcoffee.com
Great Coffee
Would RecommendI think this coffee maker makes excellent coffee quickly.
From mrcoffee.com
Great color and features
Would RecommendBought as a gift for my sister in her new apartnent and she loves it.
From mrcoffee.com
Best coffeepot ever
Would RecommendI had one similar to this one that finally gave up on me after 8 years. Although a larger space for pouring water in would be good, I wouldn't want a different model. With the adjustable warming switch my coffee is always the right temperature and a strong mode gives my morning coffee just the right flavor for a coffee addict.
From mrcoffee.com
I hate this coffee maker!
Would Not RecommendThe clean red light started flashing after the first week of using it. I've run copius quantities of vinegar throught it...it is still flashing. The lid on the top will not stay tightly closed on the carafe. The coffee will not drip though properly and even stops dripping at times. I've had the basket overflow, creating a horrible mess. My final complaint: the box has a picture of this pot with true red, and the store display model also was true red. When I opened it at home I discovered ...
From mrcoffee.com
Thank you for being a loyal Mr. Coffee customer and we would be happy to help you with your coffee maker, and get you back to brewing fresh coffee aga...

Thank you for contacting the Mr. Coffee Brand. We are sorry to hear about the problems you experienced. I can understand this must be very frustratin...