
Ratings & Reviews for Moen Sleek Brushed Gold Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate)
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Moen 7864BL kitchen faucet has received mixed reviews. Many customers praise its sleek design, powerful spray, smooth operation, and easy-to-use handle, particularly for those with arthritis. However, some have experienced issues like leaks, dripping, and problems with the pull-down hose retraction. A few also noted weaker water pressure than desired. Overall, the faucet is considered stylish and functional, but may have minor design flaws that could use improvement.
Customer review summary generated by AI, including incentivized reviews.Sleek faucet
Would RecommendWe bought this a week ago and like the way it looks and works.
From moen.com
Stylish and functional
Would RecommendDelighted with the product. Price point great. Color perfect!
From moen.com
Easy install
Would RecommendI was surprised at how easy it was to replace our Grohe kitchen faucet with the one from Moen. Including the main nut wrench with the parts was key.
From moen.com
Excellent!
Would RecommendWe just installed this last week but love it so far!
From moen.com
Great features
Would RecommendI bought this two weeks ago and I’m so happy that I did
From moen.com
Nice looking and very reliable.
Would RecommendI have always used Moen but I tried a different company and had to go back to Moen.
From moen.com
Needs some work on design
Would Not RecommendThis is the first Moen product I've had and I am a bit disappointed. The spray switch flips too easily and I can't get the weight balanced to the point where it will extend without retracting itself or not retract at all.
From moen.com
Takes some getting used to- but we like it.
Would RecommendMy plumber recommended this model. I was a little hesitant to get it but I do like it. My favorite feature is the pull down sprayer. I didn’t think I’d use it often but I find that it is very handy for rinsing dishes and cleaning out the sink. I also like the stainless steel finish that doesn’t show water spots or finger prints. It has taken a while to get used to the new faucet. I accidentally wet my sleeves a number of times but I’ve adjusted to the change now. I hope this new Moen faucet last...
From moen.com
A bit dark, sleek and compact
Would RecommendThe finish is a bit darker than I thought. It doesn’t have the sort of “luster” that the picture shows. However, having said that, I love that this finish is available. It’s easy to clean and use. Not sure if this would be considered an issue, but when the pull off part of the faucet is going back in, it sometimes needs a little help at the end of the faucet. It’s not a problem, I just thought it would sort of snap back with a bit more ooomph. All in all, I’m happy with the faucet and that the o...
From moen.com
Single Handle Pulldown Kitchen Faucet
Would Not RecommendMy wife and I just bought Moen Model Number 7864SRS and had it installed on 1/27/2023. The same day of installation the pulldown nozzle is slow dripping when the faucet is in the off position. And while in the off position, the pull- out hose and nozzle splatters water slightly when pulled out and retracted. I have a call into MOEN Tech support for a call-back tomorrow, at 1200 pm, 2/1/2023 and the installer will be here between 1200 and 1400 hours tomorrow to reinspect and fix his work, hopeful...
From moen.com
Hello Major Cloonan and thank you for the feedback you posted on the Moen website. We are sorry to hear of the difficulty you were experiencing with ...
Plastic Finish poor quality
This faucet works fine but I have noticed premature wear on a sparingly used faucet. I would like Moen to replace the head free of charge. This is a premium line, and I did not expect low quality anywhere on this product.
From moen.com
Hello Robert H and thank you for the feedback you posted on the Moen website. We are pleased to see that you took advantage of Moen’s lifetime limited...
Great looking and solid mechanically
Would RecommendThis replaced the hands free version which did not work to my expectations. I love this one! I couldn’t be happier. It’s smooth and the water flow is perfect at any setting. Moen makes a great product and stands by them.
From moen.com
Leaks after two weeks
Brand new faucet installed by a licensed plumber two weeks ago. Water was discovered under the sink and plumber determined that leak was from the connector that connects the sprayer hose to the main water hose coming out of the faucet body. Waiting over 2 hours for customer service to call me back.
From moen.com
Hello Larry54 and thank you for the feedback you posted on the Moen website. We are sorry to hear the difficulty you experienced in trying to reachin...
Looks great
Would RecommendThis is just a great product !!!!!!!!!!!!!!!!!!!!!!
From moen.com
Faucet works fine once you get use to it..
Contractor provided the faucet as part of kitchen upgrade... Similar to previous faucet. Takes a while to figure out that settings hot/cold, on/off etc.
From moen.com
Could use some improvement
This faucet needs softer areation to prevent splashing when water hits sink bottom. Also pull out hose should extend further out
From moen.com
Hello and thank you for the feedback you posted on the Moen website. We appreciate you taking the time to make these suggestions. The Moen Sleek pul...
Great price, looks fantastic, works perfectly
Would RecommendOur contractor recommended this for our upstairs when we built our home in 2020,. We loved it, and when we finished the basement in 2022, we put it downstairs as well.
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Perfect!
Would RecommendLooks beautiful and functions well. Great quality.
From moen.com
I like the look
Would RecommendI am on my second faucet, I like the look but the head needs to be replaced frequently! Also, it does not have the Water pressure I am used to!
From moen.com
Hello Feinuklein and thank you for the feedback you posted on the Moen website. We are sorry for the difficulties you have experienced with your Moen...
Looks beautiful
This faucet is a huge improvement to the one it replaced. The design and the brushed stainless finish look very stylish and modern on my counter. I opted not to get a "smart faucet" as I wanted something simple to use without having to depend on technology. The flow of water is good under both the stream and spray options. I also have the "power boost" option --- this feature does increase the flow but the button only works to turn the power boost "on". To turn the power boost off you ne...
From moen.com
Hello Jcox and thank you for the feedback you posted on the Moen website. We are sorry to hear about your experience with the Moen 7864SRS Sleek Spot ...