
Ratings & Reviews for Moen Koa Matte Black Single Handle Deck-mount Pull-out Kitchen Faucet with Sprayer (Includes Deck Plate)
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Moen kitchen faucet has a mixed reception. Many users appreciate its sleek design, good water pressure, and convenient pull-out sprayer. However, a significant number report quality issues, noting the faucet is mostly made of plastic rather than metal, which feels cheap and flimsy. Some also experienced problems with the plastic sprayer handle and water splashing from the spray mode. While the faucet is generally considered a good value, the quality concerns seem to be a common complaint.
Customer review summary generated by AI, including incentivized reviews.Nice alternative to gooseneck faucets
Would RecommendI prefer a lower height kitchen faucet, not the gooseneck style. This works beautifully.
From Koa Spot Resist Stainless Single Handle Deck-mount Pull-out Kitchen Faucet with Sprayer (Includes Deck Plate) Verified Purchaser
NO instructions included (unless you have an app)
Would RecommendEasy to install, but there were no included instructions. They expect everyone to scan an app or have a computer handy. Not everyone does. Break down and put in some paper instructions. Fortunately for me, I have experience with self-help and was able to install.
From Koa Spot Resist Stainless Single Handle Deck-mount Pull-out Kitchen Faucet with Sprayer (Includes Deck Plate) Verified Purchaser
Great faucet
Would RecommendSleek, good looking, great water pressure, ease of installation, intuitive to use.
From Koa Spot Resist Stainless Single Handle Deck-mount Pull-out Kitchen Faucet with Sprayer (Includes Deck Plate) Verified Purchaser
Plastic all over....
Would Not RecommendThis was the more expensive option, other than a farmhouse type faucet that's too big for my needs. The handle and base are cheap plastic and I thought it was metal. It looks metal. It is not. It feels so cheap and light. It won't last like my Delta that I replaced. Very disappointed. Im looking for all metal now. Moen let me down.
Not worth the money.
Would Not RecommendProduct box and product damaged. Scrathed all up. Also feels very light and cheap.
From Koa Spot Resist Stainless Single Handle Deck-mount Pull-out Kitchen Faucet with Sprayer (Includes Deck Plate) Verified Purchaser
Thank you so much for the feedback you posted on the website. Moen takes consumer comments very seriously and we are delighted to have the opportuni...

Great faucet
Would RecommendLooks good and function well
From Koa Spot Resist Stainless Single Handle Deck-mount Pull-out Kitchen Faucet with Sprayer (Includes Deck Plate) Verified Purchaser
Too short for my big sink
Would Not RecommendThis faucet was not the right one for my new larger sink. It was too short and the neck did not reach into the middle of the sink as I desired..
Verified Purchaser
Hello GGWa and thank you for the feedback you posted on Lowe’s website regarding the Moen Koa Single Handle Deck Mount Pullout Kitchen Faucet. We are...

Very good quality.
Would RecommendNice and good quality.
From Koa Spot Resist Stainless Single Handle Deck-mount Pull-out Kitchen Faucet with Sprayer (Includes Deck Plate) Verified Purchaser
Attractive style kitchen faucet
Would RecommendThe new faucet was needed after our 9-year old kitchen faucet handle broke off. Latisha at the Lowe’s in Fort Lauderdale helped us match a color and style similar to the existing faucet. So far, the new Moen faucet is working perfectly fine and a good choice. Latisha and the faucet get 5 stars.
From Koa Spot Resist Stainless Single Handle Deck-mount Pull-out Kitchen Faucet with Sprayer (Includes Deck Plate) Verified Purchaser
Where's the heavy mounting brackekt?
Would Not RecommendPurchased it and tore out the old faucet. Then watched the video that described a heavy mounting bracket to mount on a thin metal sink. No heavy mounting bracket was included, so I used what they had. Now the faucet flops around when I use it. The package was sealed when I purchased it, so it came that way from the factory.
Hello Gerald and thank you for the feedback you posted on the Lowes website. We apologize for the confusion regarding the hardware for the Moen Koa S...

Has All Parts, Assembled In USA?
Would RecommendIt contained all the parts for installation, including hot and cold water hoses. Looks like it's at least assembled in the USA.
From Koa Chrome Single Handle Deck-mount Pull-out Kitchen Faucet with Sprayer (Includes Deck Plate) Verified Purchaser
Should have gone with a better faucet
Would Not RecommendCould not connect our water treatment to the faucet.
From Koa Chrome Single Handle Deck-mount Pull-out Kitchen Faucet with Sprayer (Includes Deck Plate) Verified Purchaser
Hello Scott5 and thank you for the feedback you posted on the Lowes website. We are sorry to hear that the Moen Moen Koa Chrome Single Handle Deck-mo...

Cheap Plastic
Would Not RecommendThe way Lowes displays their kitchen faucets you cannot tell they are mostly cheap plastic. High on a wall the look to be metal. Thee boxes are strapped so you can't see inside. I didn't find it out until after it was installed.
From Koa Chrome Single Handle Deck-mount Pull-out Kitchen Faucet with Sprayer (Includes Deck Plate) Verified Purchaser
Hello DKN64and thank you for the feedback you posted on the Lowes website. We are sorry to hear that the Moen Moen Koa Chrome Single Handle Deck-moun...

Hello William and thank you for the feedback you posted on the Lowe's website. We are sorry to hear that the Moen Koa Spot Resist Stainless Singl...
style and does include a metallic base plate. Your 87931SRS has been thoughtfully designed, manufactured under strict quality guidelines, and will provide you with years of dependable service. Moen is always working to improve our products to provide economical and beautiful design options for our customers. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time. />