Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this lock box for its ease of setup, reliability, and weather-resistant durability. Most appreciate the intuitive programming process and ability to use any digit combination without specific sequence requirements. Many find it sturdy and practical for storing spare keys across multiple properties. However, some note the lock accepts any permutation of entered digits, reducing security against determined intruders. A few report the closing mechanism requires re-entering codes, which feels cumbersome. Despite minor limitations, most customers consider it a worthwhile, convenient solution for everyday key storage needs.
Customer review summary generated by AI, including incentivized reviews.Disappointed
Would Not RecommendFor a "Master Lock" product the quality of this Lock box was so disappointing, I returned it immediately. Nothing about the mechanics felt sturdy. The programed keys wouldn't hold the program kept popping back to off position. There was already one package on the shelf taped like it had been returned. That should have been my first clue. I would rate it as same quality as Temu.....
Excellent Value
Would RecommendEasy to set up and operate. I’m not handy! Instructions are well written. Sturdy, excellent quality and well made. Even my elderly Aunt can open it.
Verified Purchaser
Lock for Business
Would RecommendEasy to set up and use
Verified Purchaser
Worth every penny
Would RecommendWell built, weather proof, easy to use.
Verified Purchaser
Worked well. Does its job.
Would RecommendWorked well
Verified Purchaser
This lock is clumsy.
Would Not RecommendIt's difficult to open the front panel to get to the keypad. The little hook to hold the key/s somehow was broken off after one use. Closing the keypad was difficult. Water gets inside easily. The operation is generally clumsy.
Verified Purchaser
We appreciate your feedback and apologize for your inconvenient experience with this product.
Master Lock is committed to improving the user ex...
Good lockbox solution
Would RecommendFunctional economic solution that is easy to operate
Verified Purchaser
Product is good, but the service could be better
Would RecommendClerk requested the barcode for the order despite my brother having my name and the email with the receipt. Extra hassle is not welcome.
Nice but not intuitive.
Would Not RecommendPros: punch buttons are easier to use than rolling number. Cons: Cannot repeat digits. It's not intuitive that one needs to enter code again to lock it.
Verified Purchaser
We appreciate your feedback and apologize for your inconvenient experience with this product. For more information regarding this product, or any oth...