Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the intuitive push-button combination system and solid, sturdy construction that withstands outdoor conditions. Many highlight the ease of setting and changing codes, straightforward setup, and reliable security for storing spare keys, cards, and cash. The compact size and weather-resistant design make it practical for homeowners, realtors, and contractors needing keyless access. However, some find the requirement to re-enter the code to close the box inconvenient, and a few note the absence of an internal key hook or express concerns about code permutation vulnerabilities. Overall, most customers consider it a dependable, practical solution despite minor drawbacks.
Customer review summary generated by AI, including incentivized reviews.Disappointed
Would Not RecommendFor a "Master Lock" product the quality of this Lock box was so disappointing, I returned it immediately. Nothing about the mechanics felt sturdy. The programed keys wouldn't hold the program kept popping back to off position. There was already one package on the shelf taped like it had been returned. That should have been my first clue. I would rate it as same quality as Temu.....
Easy to create code to open.
Easy to install, works great! Not electric so not internet dependent.
Excellent Value
Would RecommendEasy to set up and operate. I’m not handy! Instructions are well written. Sturdy, excellent quality and well made. Even my elderly Aunt can open it.
Lock for Business
Would RecommendEasy to set up and use
Worth every penny
Would RecommendWell built, weather proof, easy to use.
Worked well. Does its job.
Would RecommendWorked well
This lock is clumsy.
Would Not RecommendIt's difficult to open the front panel to get to the keypad. The little hook to hold the key/s somehow was broken off after one use. Closing the keypad was difficult. Water gets inside easily. The operation is generally clumsy.
We appreciate your feedback and apologize for your inconvenient experience with this product.
Master Lock is committed to improving the user ex...
Good lockbox solution
Would RecommendFunctional economic solution that is easy to operate
Product is good, but the service could be better
Would RecommendClerk requested the barcode for the order despite my brother having my name and the email with the receipt. Extra hassle is not welcome.
Verified Purchaser
Great for storing backup keys!
Would Recommend[This review was collected as part of a promotion.] The combination on this Master Lock, portable lock box was easy to set. I was able to set my own combination number. I have had no issues with the combination number working, it opens up easily. We use this lock box to store our house and outdoor shed keys. We have been locked out of our house before so, something like this is super helpful to us. I’ve recommended this to my sister as well, since she has been locked out of her house a few ...
From Masterlock.com
Eazy to use
Very tough nice quality easy to operate looks great
Great lock
Would Recommend[This review was collected as part of a promotion.] I got this to use to put my spare key to my house and car in cause I’m always locking my keys in my car or in the house and this is perfect to put my keys in cause no one can get into it unless they know the code and I love that
From Masterlock.com
Great product
Would Recommend[This review was collected as part of a promotion.] Bought this a few weeks ago to install at our camp. Works great and very easy to install and use. We no longer will have to hide a key and worry about someone taking it. It’s also great for rentals to.
From Masterlock.com
We appreciate your feedback and apologize for your inconvenient experience with this product. For more information regarding this product, or any oth...