Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the intuitive push-button combination system and solid, sturdy construction that withstands outdoor conditions. Many highlight the ease of setting and changing codes, straightforward setup, and reliable security for storing spare keys, cards, and cash. The compact size and weather-resistant design make it practical for homeowners, realtors, and contractors needing keyless access. However, some find the requirement to re-enter the code to close the box inconvenient, and a few note the absence of an internal key hook or express concerns about code permutation vulnerabilities. Overall, most customers consider it a dependable, practical solution despite minor drawbacks.
Customer review summary generated by AI, including incentivized reviews.Couldn’t get it open
Would Not RecommendPurchased this lockbox to go on a listing- and couldn’t even get it open to get to the re-key tool to set my own combination. Returning it first thing tomorrow.
Realtors use these for a reason.
Would RecommendIt provides a safe/secure place for a spare key (like realtors use) in case I get locked out (again).
Solid, does the job.
Would RecommendA bit** at first, but quickly got used to it and preferred this over the dial combination.
Verified Purchaser
easy to operate
Would Recommendeasy to operate and I just used it. I hope it can last longer. Some other products are easy to get stuck. A little bit pricy.
Verified Purchaser
Lock seems sturdy.
Would RecommendThe directions could be larger for folks with difficulty reading small print.
Verified Purchaser
Works ok
Would RecommendIt works as it should. I had trouble with some of the numbers sticking making it difficult to create a code.
Verified Purchaser
Need to remove the “Master” logo from the cover.
Would RecommendGood design and easy to install. This lock code is very simple to change and the unit itself is very easy to operate and seems well made. Unfortunately, the manufacturer decided to put their logo on the front cover which identifies it as a lockbox to passers by. I used a sander to get rid of the logo and now the lock looks like an inconspicuous phone wire junction box.
We appreciate your feedback and apologize for your inconvenient experience with this product.
Master Lock is committed to improving the user ex...
Loose Keys
Would Not RecommendThis is the third lock box I purchased over 2 years. Our landscaper did not hang the keys, which prevented the box to be opened. Had to sawzall the box.
We appreciate your feedback and apologize for your inconvenient experience with this product.
Master Lock is committed to improving the user ex...
Real state lock
Would RecommendWell is very convenient, but I have problems with the instructions
Verified Purchaser
We appreciate your feedback and apologize for your inconvenient experience with this product.
Master Lock is committed to improving the user ex...