Ratings & Reviews for Master Forge 3000-sq ft Pellet stove with 140-lb Hopper (EPA Approved)
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers are sharply divided on this pellet stove. While some praise its heating capability, many report excessive pellet consumption and inconsistent warmth. Dominant complaints center on mechanical failures: augers jam within months, exhaust blowers overheat or stall, and error codes trigger automatic shutdowns. Build quality is widely criticized as poor, with scratched surfaces and loose components. Installation challenges frustrate several users, and the thermostat interface glitches frequently. A few appreciate the simple operation, but reliability concerns and lack of support overshadow these positives. Overall, customers remain deeply skeptical despite occasional strong heating performance.
Customer review summary generated by AI, including incentivized reviews.MASTER FORGE MAKES JUNK STOVES...WARRANTY USELESS
DO NOT WASTE YOUR MONEY..MINE LESS THAN A YEAR OLD..HOURS OF CALLS LATER...NO HELP WHAT SO EVER.DONT WASTE YOUR MONEY THESE STOVES ARE UNRELIABLE JUNK
Master Forge 3000-sq ft Pellet stove with 140-lb
Would Not RecommendI would assign this pellet stove a rating of zero stars if that option were available. Since its purchase last Thursday, I have encountered persistent issues, including random shutdowns, overheating, a non-functional blower fan speed adjustment, and frequent error code displays. Furthermore, I have been unable to obtain assistance from Lowe's regarding these matters. What a waste of 1500 bucks. Highly disappointed i will be taking this issue directly to corporate for wasting my time i will be se...
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Nonstop error codes
Would Not RecommendI love how quiet this stove is, and it heats nicely when it will stay running, but it is constantly powering off and giving error codes, specifically E6 pops up literally every day. It is supposedly because it is overheating, but it is only set to 68, so I’m unsure how it would overheat after 10 minutes of running. We have moved blower and fan settings around in many different variations, but nothing works. Most recently it popped up with an E21 code which isn’t even in the manual. Customer serv...
Worked as advertised and it heats well
Would RecommendInstallment went well first time startup was easy and the instructions are easy to follow
From 3000-sq ft Pellet stove with 140-lb Hopper (EPA Approved) Verified Purchaser
This will burn your house down!
Would Not RecommendPurchased Nov. 2024 worked great for the 24-25 winter. Started it up this year and it worked for about a month until it caught the pellets on fire in the hopper in the middle of the night. It filled our house with smoke and we had to open all the windows and put fans it them in below 0 temps. We had to throw the stove outside before it burned the house down. I had just cleaned this stove. They should not be selling this stove. We have owned pellet stoves for years and they have safety sh...
From 3000-sq ft Pellet stove with 140-lb Hopper (EPA Approved) Verified Purchaser
Uses a lot of pellets
Would RecommendNice stove, love the wifi setting for the reason.I use it in my shop. Burn througg pellets faster than previous stove
From 3000-sq ft Pellet stove with 140-lb Hopper (EPA Approved) Verified Purchaser
POOR DESIGN, No adapers fit DO NOT BUY!!!!!!
Would Not RecommendNO appliance adapters fit!! DO NOT BUY!!!!!!!
From 3000-sq ft Pellet stove with 140-lb Hopper (EPA Approved) Verified Purchaser
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Wonky but works
Would RecommendControl panel settings don't work as expected and the information in the instructions is so not helpful. The unit itself has been running well for a year now. once we figured out how to get it to operate. Eco 1 P3 is the only functional setting.
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OVERLY COMPLICATED
Would Not RecommendThe task of programing this stove is way over the top ! completely overly complicated from the start AND TOTALLY UNNEEDED ELECTRONICS ! also i would not purchase this stove if you have small children as it gets extremely hot on the sides of the stove ! and it needs a lot of space to the sides away from the heat vents !
From 3000-sq ft Pellet stove with 140-lb Hopper (EPA Approved) Verified Purchaser
Thank you for the inquiry. If you need more assistance with programming your stove, please call us at 833-950-1184 and follow the prompts for technic...
Heater
Would RecommendNice customer service
From 3000-sq ft Pellet stove with 140-lb Hopper (EPA Approved) Verified Purchaser
Multi error codes
Would Not RecommendTo many surprise problems. Built cheap. And fans are to small. Unit has to be unplugged to run after some error codes. Side panels always off. Exhaust blower is small for the stove and will stall or stop, causing error codes. My cabins is in the rockies, wouldn't recommend if your remote, or not a handy person. 1st one I had came in fork lift damage. 2nd (replacement) showed no signs of damage but the top was severely dented. They sent me a new top. Wasn't the easiest to replace. O...
Pellet stove
Would Not RecommendAuger didn't last a year. Almost caught house on fire!
From 3000-sq ft Pellet stove with 140-lb Hopper (EPA Approved) Verified Purchaser
ran for two days now auger won,t come on no power comming out of module control box for aurger not sure why
Thank you for your review and feedback. We'd like to speak to you about your experiences with this unit. Please give us a call at 1-855-663-0660....
Thank you for your review and feedback. We'd like to speak to you about your experience with this unit. Please give us a call at 1-855-663-0660. ...