Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

Lock - Touch Edition Smart Lock Satin Chrome Smart Bluetooth Electronic Deadbolt Lock

Ratings & Reviews for Level Lock - Touch Edition Smart Lock Satin Chrome Smart Bluetooth Electronic Deadbolt Lock

4.1
257
Review
 4.1 out of 5
257 Reviews


72% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The smart lock offers a sleek design, multiple unlock options, and integration with smart home platforms. However, it has faced inconsistent performance with the touch-to-unlock feature, short battery life, connectivity issues, and mobile app bugs. While the lock provides innovative features, some customers have experienced reliability problems and had to rely more on physical keys than expected.

Customer review summary generated by AI, including incentivized reviews.
257 Customer Reviews

Awesome in theory but wouldn’t work for us

[This review was collected as part of a promotion.] Despite not being able to install this on either of our deadbolt doors, I can confidently give this product four stars based on the ease of installation and how quickly it should go together. We have a house that is new construction, and tried to install this deadbolt in two of our doors, and weren’t able to do so. We installed the bolt chamber flush to the door, but could not get the center piece to slide onto it, because the chamber did not ...

January 8, 2023

From influenster.com

Really love it!

[This review was collected as part of a promotion.] I received this from influenster for free for my honest review and it was right in time since my husband and I were just looking for keyless locks. It’s very sleek looking, easy to install and has been working perfectly. I’ve never heard of this company before but I am very impressed. We’ve had no issues and it makes it so easy to not worry about finding your key. Highly recommend it and I will certainly need to purchase more for other doors...

January 8, 2023

From influenster.com

Exactly as advertised

[This review was collected as part of a promotion.] We’d been discussing getting a smart lock for a while, so I was excited to receive the Level Lock Touch Edition from Influenster in exchange for my honest feedback. The lock was extremely easy to install. While we’d planned to install the lock on our front door, the door jam was wonky so it didn’t really work there. We ended up installing it on our back door, which worked perfectly. The app makes it easy to invite others to use, see who has loc...

January 7, 2023

From influenster.com

A solid smart lock

[This review was collected as part of a promotion.] Love this. As someone with anxiety I always worry about losing my keys and not being able to get into my home (it’s happened before.) the install was not nearly as cumbersome as I expected it to be and everything works as described. I did look at the brand’s website and it seems like the specific model I received isn’t available anymore? I think they might have upgraded it since they sent out the test products (which would also explain why the...

January 7, 2023

From influenster.com

Intuitive, simple design that makes my home feel s

[This review was collected as part of a promotion.] I love the simplicity of this product! From installation, setup to daily use and explaining to visitors, it is intuitive and easy to use. Was simple to integrate into the daily routine for my family. I feel safer having the level lock installed on my home. I want to get another one for the other exterior door on my property and would love an outdoor version for gates and trailers when I go camping.

January 6, 2023

From influenster.com

Loved it!

[This review was collected as part of a promotion.] I have had a ring doorbell before and I’m in the process of integrating smart home features in this worked really well! I love the ability to utilize the touch component and it was really efficient when we have been out of town and needed someone to have a keyless entry to watch our home and our animals while we are away. It also works really great with our trusted service professionals that we’ve use for years that can access our home with t...

January 6, 2023

From influenster.com

Sleek!

[This review was collected as part of a promotion.] I love the size of this smart lock, my previous brand was big and bulky. That one already shows wear from the elements. The way the Level one is designed already has me hopeful that it will last much longer! Love it!

January 6, 2023

From influenster.com

Sleek and convinient

[This review was collected as part of a promotion.] The level lock is convenient, modern, and unassuming. It looks like a regular door knob with hidden modern features. With just one tap on my phone and the door opens. I don’t have to hustle with keys anymore. It is also convenient to let the kids or any relative in without me being there in the house. The installation was fairly easy and me being a girl I was able to install it.

January 6, 2023

From influenster.com

Best purchase

Would Recommend

Bought this product months ago easy install and set up plus great customer service if issues on anything

January 5, 2023

From Level

Easy to use & install

[This review was collected as part of a promotion.] Easy to install - fits a standard door. I love the touch feature. Simply touch and go! The app is a little confusing but easy enough to add in additional touches and connects with keypad as well!

January 5, 2023

From influenster.com

So easy to install and very reliable

[This review was collected as part of a promotion.] As the title says, this was incredibly simple to install and fit with our standard sized door. I love the lock and keypad combo and feel super safe.

January 4, 2023

From influenster.com

Great Lock

Would Recommend

Easy to install, Easy to Setup, Easy to use........

January 4, 2023

From Level

10/10

[This review was collected as part of a promotion.] This lock is amazing. Looks great and so far we haven’t had any bugs or malfunctions like we have had with other well known brand smart locks. Putting this on our rentals!

January 1, 2023

From influenster.com

Easy to use and Install

[This review was collected as part of a promotion.] I was very pleasantly surprised with how easy this lock was to install. While I am good at DIY I have never replaced a lock before. The instructions were simple and easy to follow and setting up the lock on the app was also very easy. I am very satisfied with the security of the lock and I also like the little beeps and sounds that confirm if the bolt is locked or not.

December 31, 2022

From influenster.com

Easy installation ! Wonderful features!

[This review was collected as part of a promotion.] Level Lock door lock was easy to install and is loaded with features that make my life easier! No more searching for keys I can use my phone to unlock my door! Or a numerical code etc! I thought installation would be hard but it wasn’t! I am beyond thrilled with this product!

December 31, 2022

From influenster.com

Level up

[This review was collected as part of a promotion.] The level lock didn’t fit perfectly in our previous knob cutout but we were still able to configure it. It works great! The app is very easy to set up and you have multiple ways to lock/unlock it.

December 31, 2022

From influenster.com

Do NOT buy this lock

Would Not Recommend

The first day the lock was installed it locked and had an error “not in range” even though I was right next to the lock, and I was locked out of our home in the cold. Cost me $300 to get a locksmith out. I called Level customer service and requested a call back and am still waiting for response call 36 hours later.

Was this Review Helpful ?
Response from LevelHome Team

We're so sorry to hear about your recent experience. We'd like to make this right - please contact our Support Expert at justin@level.co ...

LevelHome TeamJanuary 4, 2023

levelhome

Love it

[This review was collected as part of a promotion.] Easy to use and easy to install. Works great with the level key pad. Convenient and cost effective way to add extra security to my home in a rural community. Would highly recommend

December 30, 2022

From influenster.com

You need this!

[This review was collected as part of a promotion.] You need this lock. It makes it easy to let people in when you’re away and check to make sure you locked it after you leave. It will also alert you when it’s unlocked/locked. Easy to install and absolutely perfect!

December 27, 2022

From influenster.com

Smart lock technology with multiple unlocks

[This review was collected as part of a promotion.] In terms of installing a smart device, I thought the Level Lock Smart Lock Touch Edition was a pretty smart solution. It was relatively easy to install and I love that it features multiple ways to unlock your door including touch, the app or a physical key (backup in case the battery dies). It’s small/sleek and doesn’t “look” like a smart lock so you’re not advertising a potential weakness to entry. As long as your existing lock opens/closes sm...

December 27, 2022

From influenster.com