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Lock - Touch Edition Smart Lock Satin Chrome Smart Bluetooth Electronic Deadbolt Lock

Ratings & Reviews for Level Lock - Touch Edition Smart Lock Satin Chrome Smart Bluetooth Electronic Deadbolt Lock

4.1
257
Review
 4.1 out of 5
257 Reviews


72% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The smart lock offers a sleek design, multiple unlock options, and integration with smart home platforms. However, it has faced inconsistent performance with the touch-to-unlock feature, short battery life, connectivity issues, and mobile app bugs. While the lock provides innovative features, some customers have experienced reliability problems and had to rely more on physical keys than expected.

Customer review summary generated by AI, including incentivized reviews.
257 Customer Reviews

Great design/function, poor battery life

Would Not Recommend

Great design, poor execution on the firmware and battery life. The battery supplied in the box died after 1 week. While the lock itself was easy to install and operate and the functions were great, short battery life ultimately won in my decision to go with another lock.

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Not worth the money

Would Not Recommend

I wanted a lock that would unlock/lock without having to dig in my purse to locate my keys. While this lock has a touch to lock/unlock feature, it rarely works. 50% of the time I have to stand at the door for 2-3 min for the door to unlock or just use the key. The keycard is useless as well. The concept is great and it’s a nice looking lock. The install was easy and simple. Overall I’m disappointed in this lock and could have spent a lot less for a normal lock since I have to use my key all the ...

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Meh

Would Not Recommend

Expensive for what it is but a little finicky. Cool concept

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So nice

[This review was collected as part of a promotion.] These are so nice! It is so convenient to not have to dig around to find your keys to get in your home. It is very secure as well. This is definitely a luxury item that I feel is worth the splurge.

April 7, 2023

From influenster.com

May be a android problem.

[This review was collected as part of a promotion.] Unfortunately I downloaded the app on my Samsung galaxy phone and could never get it to sync properly. Pretty big disappointment as it took some time to install.

March 31, 2023

From influenster.com

Cool technology!

[This review was collected as part of a promotion.] I was really excited to see how my level lock performed. The technology behind it is absolutely amazing. With just the touch of your finger you get an easier way to unlock your door.

March 31, 2023

From influenster.com

Great lock!

Would Recommend

I have this Level lock for 6 months, and I am very excited about it.

March 22, 2023

From Level

Great service

[This review was collected as part of a promotion.] My husband installed this lock which we recoeved in a VoxBox. We had some issues with lining it up correctly and connecting it to the app on our phone. We spoke with customer service who was very quick and knoeledgable. They got it figured out immediately and we have been using it fine since.

March 7, 2023

From influenster.com

Great Lock

Would Recommend

Purchased the lock 6 months ago and it works fantastic. I also have the keypad which makes remote entry easy as pie

March 4, 2023

From Level

Easy to use

Would Recommend

Left my keys and my phone was used to open the door thanks level lock

March 3, 2023

From Level

Best smart lock

Would Recommend

I’ve used August and Yale. Level is a much nicer looking lock, better tech, better app, and excellent customer support.

March 3, 2023

From Level

Excellent product and good integration with Apple

Would Recommend

Straight forward, DIY installation. Work well with Apple HomeKit and I’ll use it with my Apple Watch daily. Battery life decreases significantly if bolts are not perfectly aligned in the door and jam. I am averaging about 7 to 8 months per door because the motors have to work harder to open and close my bolt. Caution, as stated in the website, do not try and use rechargeable CR2 batteries. They do not fit. Overall, very pleased.

February 28, 2023

From Level

Brilliant Ease of Use

Would Recommend

We like the Bluetooth auto open…and giving guests a hotel card is very cool and they don’t lose it like keys…

February 28, 2023

From Level

So helpful

[This review was collected as part of a promotion.] This is such a helpful product to have for home automation. It looks just like a regular door handle but simplifies our security and automation so much.

February 23, 2023

From influenster.com

Really Cool!

[This review was collected as part of a promotion.] This is really fun to use, we feel very futuristic! Easy to set up and use and very inconspicuous too, which is great! We definitely recommend.

February 7, 2023

From influenster.com