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WashTower Gas Stacked Laundry Center with 4.5-cu ft Washer and 7.4-cu ft Dryer (ENERGY STAR)

Ratings & Reviews for LG WashTower Gas Stacked Laundry Center with 4.5-cu ft Washer and 7.4-cu ft Dryer (ENERGY STAR)

4.3
3891
Review
 4.3 out of 5
3892 Reviews


84% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The washer and dryer combo offers excellent cleaning performance, quiet operation, and a space-saving design. Customers praise the convenient centralized control panel and remote monitoring capabilities. The large capacity, quick wash and dry times, and variety of settings are also appreciated. However, some users have experienced technical issues like unbalanced spinning, loud noises, and inconsistent drying. A few feel the interface is outdated for the price point.

Customer review summary generated by AI, including incentivized reviews.
3892 Customer Reviews

Washtower

Would Recommend

This product is a great addition to the home. super quiet and quick wash, dryer. My wife is enjoying the washer dryer I purchased it for Christmas early present happy wife happy life

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LG Washtower

Overall an excellent appliance. Difficult to install unless you have lots of room to get behind the unit since all connections are behind the unit - especially difficult to keep dryer vent line straight and undamaged when pushing unit back into a tight space. Another “complaint”: Manual is very weak on connecting the unit to the ThinQ app - ignore the manual (save yourself the grief) and just call LG support and get a tech to walk you thru it. Example: Don’t use the “washtower” option use the “d...

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Dryer Burns My Clothes

Would Not Recommend

The dryer is less than a year old and leaves a circular pattern burned into my clothing. Customer service is terrible and I would never buy an LG product again

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Response from LG Digital Customer Care

Hi, Mackenzie. Thank you for reaching out to us. We understand how important it is for your LG Wash Tower (WKGX201HBA) model to protect your clothing...

LG Digital Customer CareDecember 3, 2025

LG

Amazing, Highly recommend

Would Recommend

Very impressive, cleans and dries quickly, thoroughly and economically. Look great

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So loud it’s horrible!! Screams through the house

Would Not Recommend

Something is bad wrong with this set. I’m calling Lowe s

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Response from LG Digital Customer Care

Hi, Melanie. Thank you for sharing your experience with your LG Wash Tower (WKE100HWA) model. We understand how important it is for your appliance to...

LG Digital Customer CareNovember 26, 2025

LG

So far so good

Would Recommend

SO FAR I LOVE THIS LG WASHER/DRYER. It's fast, quiet, and it actually cleans! At my other house I sadly bought a Samsung top-load washer and totally regret it. I concluded that these newer washers just didn't wash like the old ones. But this LG might have proved me wrong! I can highly recommend this product.

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Good unit

Nice unit, works well

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Washer gets mildew smell

Would Recommend

Love this wash tower, but have been fighting against the washer’s mildew smell. We totally wipe down the inner door, rubber gasket, tumbler, and keep door open 24 hours. We regularly empty the overflow/filter at the bottom. We have started to put a container of “DampRid” in it, which has helped.

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Moisture sensor does not work, I hate it

Would Not Recommend

It washes fine. My biggest gripe is that the moisture sensor does not work and the LG support is a joke. The only dry setting that works is Timed Dry. All other dry cycles stop after 2 minutes. I contacted support 5 times already and each time they have me do the same trouble shooting (install test, ensure energy saver is turned off, wipe down my sensor bar...they blame that my load is too large, then it's too small, it must be the fabrics I'm washing...eventually they always blame my vent h...

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Response from LG Digital Customer Care

Hi, Johnny. Thank you for sharing your experience with us. We understand how important it is for your LG Wash Tower (WKE100HVA) model to dry clothes ...

LG Digital Customer CareNovember 22, 2025

LG