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27.2-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker ,Water and Ice Dispenser ( Stainless Steel Look )

Ratings & Reviews for LG 27.2-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker ,Water and Ice Dispenser ( Stainless Steel Look )

4.2
1491
Review
 4.2 out of 5
1491 Reviews


83% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The refrigerator has a large capacity, sleek design, and quiet operation. Customers appreciate features like the ice maker and adjustable shelves. However, some have experienced issues with the ice maker, water dispenser, and temperature regulation. The lack of handles is also inconvenient for some. Overall, the refrigerator provides good value, but customers should be prepared for potential problems that may require repairs or replacements.

Customer review summary generated by AI, including incentivized reviews.
1491 Customer Reviews

Bad ice maker

The refrigerator works great. The ice maker did not work well since we bought it. Finally had to have it replaced. Not even a year old.

July 24, 2023

From lg.com

Response from social/LG

Hi there, We appreciate your open feedback. Your review helps us improve in areas where we've dropped the ball. Please contact us again. We'd like the...

social/LGJuly 25, 2023

Icemaker

.I bought this model because I wanted an icemaker and cold water dispenser. I bought this in August of 2022 (less than a year ago) The water line started leaking and after 3 phone calls I finally convinced them to send a repairman put. He put a new part on but the water was warm and the icemaker doesn't work. He ordered a compressor now and will be 5 more business days before coming back. I don't believe a less than a year old refrigerator should need a compressor. Less than happy. I doub...

July 22, 2023

From lg.com

Response from LG Social Media

Apologies for any inconvenience with your LG 27 cu. ft. Side-by-Side Refrigerator with Smooth Touch Ice Dispenser. We understand your concern with the...

LG Social MediaJuly 23, 2023

Great fridge!

I love the side by side doors. I can see the food I have in the freezer better than the drawer freezer. The fridge is great and it works great.

July 21, 2023

From lg.com

ALL GOOD BUT THE ICE MAKER

[This review was collected as part of a promotion.] Everything about the appliance is good except for the ice maker. It just can't keep up. Started out ok but then started to take longer to fill up the bin. Even with the ice plus setting on. Just had them come out to repair and they replaced the ice unit and it's still the same. Other than that it's a good unit. We are a family of 3 and have this issue. If you're a larger familiy it'd a be a bigger issue i'm sure.

July 21, 2023

From lg.com

Response from LG Social Media

Thank you for sharing your feedback about the LRSXS2706B Side-by-Side Refrigerator. We appreciate your positive comments about the appliance overall. ...

LG Social MediaJuly 23, 2023

Ice Makers not so good!!!

Bought this refrigerator about six months ago and the ice maker keeps tripping and needs resetting every two days.

July 20, 2023

From lg.com

Response from LG Social Media

We're sorry to hear you're having an issue with your craft ice machine! We would like to make things right. Please send us a private message on @LGU...

LG Social MediaJuly 21, 2023

Nice Storage, but a few design flaws

Have had this frig for about 6 months. While we like the storage space, there are a few design flaws that I definitely DO NOT like. 1 > Ice/Water Dispenser - This is a pain as far as making the selection for ice cubes/water/crushed. Definitely prefer having separate methods of selecting ice vs water. The biggest PAIN is there is NO drip collection for splashes of water, AND the ice tends to fall all over the place during dispensing. The ice cube auger also tends to get clogged easily... ha...

July 19, 2023

From lg.com

Response from LG Social Media

We thank you for your detailed and valuable feedback regarding your refrigerator's design and for helping us recognize such problems and experiences. ...

LG Social MediaJuly 25, 2023

LG doesn't stand behind products

Would Not Recommend

After almost a year of owning this item the ice and water stopped. It was still under warranty so I called LG. They said they would get back to me. After 3 days I called back. This one said call this # and ditto till the 5th call. They said take out the extended warranty. I called to do that and the girl was honest and said it won't be covered it was preexisting. After paying $400 for a water intake valve they call back. Fax the receipt and we'll see. They paid 1/2. Well what good is the warrant...

July 19, 2023
Verified Purchaser
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Response from LGAnswers

Thank you for providing us with valuable feedback, Dianne. We apologize that you had such an experience with your LG 27.2-cu ft Side-by-Side Refriger...

LGAnswersJuly 22, 2023

LG

new frig.

I bought it afew months ago because i needed to replace my other frig.We looked around and liked this model and it was in stock . It doesnt make a lot of ice keep running out.even tho it has a setting for more ice.had to have a repair man look at it. He said it is working fine but the freezer you have to keep an eye on and cant put a lot of food in the doors. over all i nice frig

July 17, 2023

From lg.com

Response from LG Social Media

Hello, Rhonda. We're grateful for the time you took out of your day to write us this feedback about LG 27 cu. ft. Side-by-Side Refrigerator with Smoot...

LG Social MediaJuly 26, 2023

Disappointed

Bought this about a month ago & disappointed that the water is never cold or even cool & the ice maker either takes days to replenish or there is an issue with the ice maker with this model or my refrigerator. There's never enough ice for even one person to have 3-4 glasses of ice per day?!

July 17, 2023

From lg.com

Response from LG Social Media

Hello, Billy. We're sorry to hear that you're having trouble with the water temperature and ice production of your newly bought 27 cu. ft. Side-by-Sid...

LG Social MediaJuly 22, 2023

side by side refrigerator

I bought this to replace another brand that had many problems within the first 1 1/2 years. Although I like the refrigerator my concerns are the size of the ice container in the freezer and the ability to open the bottom draw in the freezer. The ice container is much smaller than any I ever had. The bottom draw in the freezer was impossible to open as it hit the door when I opened it. Thanks to a wonderful repair man, he gave me about 1/8th of an inch. Not too good but with care it works. As a ...

July 16, 2023

From lg.com

Not happy

[This review was collected as part of a promotion.] My refrigerator still has a chemical smell. Can't eat any food or ice. It's poisoning us.

July 16, 2023

From lg.com

Response from LG Social Media

We are deeply sorry to hear about the concerning situation you've encountered with your LG refrigerator. Your safety and well-being are our top priori...

LG Social MediaJuly 19, 2023

Perfect Replacement

[This review was collected as part of a promotion.] Our old refrigerator was a side-by-side. It had white wood panels that matched the cabinets next to it. We ordered a white one to match our cabinets. It was a little bigger than our old one but not a problem! In fact, we can fit more food with this one. All the features on the unit are very organized and straightforward. Only problem is the lower vegetable drawers in both refrigerator and freezer. The drawers are accessed through a gla...

July 14, 2023

From lg.com

Nice Unit - Superior LG Support

[This review was collected as part of a promotion.] Purchased this item a few weeks ago and I am pleased with it. Had a few issues initially with the cooling. I called LG and requested help for this matter. The LG tech came to my house and explained to me how this inverter system works and how the unit is designed to cool. Now my new fridge is cooling perfectly as it should being an LG! There is plenty of room in the cooling and freezing compartments. The icemaker works well and quickly. The m...

July 13, 2023

From lg.com

Perfect for our needs

[This review was collected as part of a promotion.] Great space in this one. Easy to clean and quiet.!

July 13, 2023

From lg.com

Sleek design

We bought this refrigerator after searching for months. We are quite pelased with it, however, the ice maker takes a VERY long time!

July 12, 2023

From lg.com

We bought it a year ago. I'm not happy with the chemical smell coming from both sides. Food tastes funny and so does the ice.

July 11, 2023

From lg.com

Response from LG Social Media

We are also disheartened to know that you had such an experience with your 27 cu. ft. Side-by-Side Refrigerator with Smooth Touch Ice Dispenser. For b...

LG Social MediaJuly 19, 2023

Measure twice

Would Recommend

I bought this item and it was too big for designated space.

July 11, 2023
Verified Purchaser
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Wow!

[This review was collected as part of a promotion.] What a difference an LG makes, let me tell you. This new fridge is far superior than the piece of crap that came with the house. It’s quiet and it keeps my food cold - just how Momma liked it! A far superior fridge, that’s for sure. You will not be disappointed or my name isn’t Willy Wonka!

July 11, 2023

From lg.com

Very good

Clean design and good quality. Excellent client support,

July 10, 2023

From lg.com

Excellent service from Lowe’s

Would Recommend

Excellent service from Lowe’s as usual, durable appliance

July 10, 2023
Verified PurchaserIncentivized
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