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TurboWash 360 High Efficiency Stackable Large ( 5-cu ft ) Front Load Washer ( Black Steel )

Ratings & Reviews for LG TurboWash 360 High Efficiency Stackable Large ( 5-cu ft ) Front Load Washer ( Black Steel )

4.6
1199
Review
 4.6 out of 5
1199 Reviews


92% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This front-load washing machine delivers excellent cleaning performance, handling large loads efficiently. Customers report clothes come out cleaner and fresher. The machine operates quietly and has a spacious drum that reduces energy and water usage. Versatile settings and smart features, including Wi-Fi connectivity, allow for customized cycles and remote monitoring. Many users find the machine durable and reliable, though a few experienced issues with leaks or controls. Overall, the positive reviews highlight the machine's high-quality cleaning, smart capabilities, and long-lasting performance.

Customer review summary generated by AI, including incentivized reviews.
1199 Customer Reviews

Don’t waste your money

The wash cycles take forever. The clothes come out twisted together and in knots. I don’t know how any are getting clean when they come out in a ball. Also, it smells horrible! I leave the door and the soap tray open after each use as directed. My husband has taken it apart once and found so much sludge in the rubber door piece and behind the basin. If I don’t wipe it down after use the slimy sludge comes back immediately. It’s disgusting. And why do I have to clean a washing machine daily and r...

September 5, 2025

From lg.com

Response from LG Digital Team

Hey there, Thanks for sharing your experience with your LG washer. We always appreciate hearing how our appliances perform in real homes. LG front-loa...

LG Digital TeamSeptember 6, 2025

IMPOSSIBLE TO READ SETTINGS AND NO CUSTOM PROGRAM

The questions and answers for this model state: "Hey there! Indeed! To create a custom program on the LG WM4200HBA washer, you just need to follow a few simple steps. First, you can turn on the washer and select a cycle that is close to what you want. Then, you can easily adjust the temperature and spin speed according to your preferences. You can also add extra options to enhance your washing experience if needed. Once you have everything set up how you like it, simply save the program by holdi...

June 6, 2025

From lg.com

Response from LG Digital Care Team - Diego

Hey there. We understand you're looking for advanced customization and clear visibility from your LG washer, and it sounds like you've encountered an ...

LG Digital Care Team - DiegoJune 8, 2025

Last a long time

[This review was collected as part of a promotion.] Love the washer, recevied a defect one which was leaking water on side of unit. My last LG washer lasted 11 years. Unit was replaced and love it.

October 10, 2024

From lg.com

Response from LG

Hi, there. Thanks for sharing your experience. We’re glad to hear that your replacement LG Washer (WM4200HW) model is working well for you now. This u...

LGMarch 1, 2026

Works Great

[This review was collected as part of a promotion.] I bought the washer and dryer about 1 month ago. So far, so good! Super quiet, clothes are clean, and machine is easy to use.

October 2, 2024

From lg.com

Response from LG

Hi, Plewy. Thank you for sharing your experience with us. It’s great to hear that your LG Washer (WM4200HWA) model has been performing so well during ...

LGMarch 6, 2026

Performance

[This review was collected as part of a promotion.] PRODUCT NUMBER: WM4200HBA SERIAL NUMBER: 401VWSM18254 PURCHASE DATE: September 11, 2024

October 2, 2024

From lg.com

Response from LG

Hello! We appreciate you sharing the details of your LG WM4200HBA. It’s always great when customers keep their product information handy — it makes fu...

LGMarch 9, 2026

needs a light!

really disappointed this washer has no interior drum light

September 10, 2024

From lg.com

Response from LG Digital Care Team

Hey Mary! Thank you for sharing your bright idea with us (pun intended)! We're always looking for ways to maximize the features of our products for ou...

LG Digital Care TeamSeptember 10, 2024

Good product

[This review was collected as part of a promotion.] Using it for more than two months. So far its doing good job. No issues

September 5, 2024

From lg.com

Response from LG

Hi, Raj. Thank you for sharing your experience with the LG Washer (WM4200HBA) model. It’s great to hear that after more than two months of use, your w...

LGMarch 20, 2026

Teaching an old dog new tricks

Best purchase i have made in 15 years. That is the age of the washer I replaced, and now know why our wardrobe was getting so dingy. it was not getting clean. Now know what white should look like. and it does a better with all colores. We are still finding things about this machine that we did not know when we bought it., every time it is used something new pops up. Always an experience that just keeps getting better.

August 19, 2024

From lg.com

Response from LG Digital Care Team

Hi Bobby, thank you for sharing your wonderful review of the LG WM4200HWA Front Load Washer. It’s great to hear this has been your best purchase in 15...

LG Digital Care TeamApril 9, 2026

Best product to purchase

[This review was collected as part of a promotion.] I purchased this product several months ago. In the beginning it was very frustrating but now that I have learned the product I love it. I have turned all my electrons products into LG smart products.

August 10, 2024

From lg.com

Delayed Install

[This review was collected as part of a promotion.] I wish I could tell you how the washer is.. but I do not have it yet. It was scheduled for delivery on July 16. That morning I get a message saying it is delayed and the earliest I will be receiving it is July 31. Now I'm not sure if this is an LG Delivery issue or a different delivery issue, but since I scheduled for someone to install it I'm assuming the installer is coming from LG services. I just wish I had more of a heads up rather than re...

July 24, 2024

From lg.com

Response from LG

Hi, Mak. Thank you for reaching out to us and sharing your feedback on your LG Washer (WM4200HWA) model. We understand your concern with the lack of a...

LGJuly 30, 2024

Replacement LG washer

[This review was collected as part of a promotion.] This is a replacement purchase of our previous LG front loading washing machine. Our previous one only lasted 3 and a half years. The drum froze and sealed inside the plastic casing and it's not like we have a huge family to clean up after. The last two years, was just my wife and I. I always made sure to flush the tub and run the tub clean every six months. Sucks that we had to purchase a new one. Our LG dryer has been totally fine. Will wait ...

July 24, 2024

From lg.com

Response from LG

Hi, there. Thank you for sharing your feedback on your LG Washer (WM4200HBA) model. We understand how important it is for your laundry appliances to w...

LGJuly 30, 2024

Strong smell

[This review was collected as part of a promotion.] I bought the washer about a month ago. It has worked great. The only negative issue has been the strong machine-like odor the washer has emitted in the laundry room. The smell is not in the washer drum. It is about gone now, but it has been a month.

June 15, 2024

From lg.com

Upgraded

[This review was collected as part of a promotion.] Love: handwash mode & drum cleaning mode Have had the unit since moving in 2018 Major upgrade from previous top load

May 25, 2024

From lg.com

Super machine

[This review was collected as part of a promotion.] We have had our new thin Q dryer for about a month and it is fabulous. It has so many handy features that it makes doing laundry a breeze. It is so quiet. Having the app on my phone to remind me when the cycle is complere really helps me. Scheduling start times is also a great feature.

May 16, 2024

From lg.com

I love the large capacity. I can wash comforters. Although my clothes do not come out clean. Theres not enough water to wash my clothes to come out clean. I have to run 3 rinses everytime to get the soap out. Also laundry pods stain the clothes because theres not enough water to dissolve the laundry pod.

May 4, 2024

From lg.com

Response from LG

Hi there! Thank you for sharing your experience with your LG washing machine. We appreciate your feedback on the large capacity and your ability to wa...

LGJune 9, 2024

Performing well

My review is for the WM4200HBA. It has been a reliable washer for the last 10 months. It has many wash features I have not even used yet. I do think the remote app feature is a plus. I have a couple of negative issues that doesn't interfere with the performance of the machine. 1.Water droplets collect in the drum after every wash & 2. the tinted window does not allow you to see through.

May 1, 2024

From lg.com

Response from LG Digital Care Team

Hi Mamaling, thank you for your review. We’re glad your LG Front Load Washer, model WM4200HBA, has been performing well for you over the past 10 month...

LG Digital Care TeamMarch 7, 2026

Good cleaning quality, lots of features.

So far, so good. I replaced a 17 year old LG front load with this. I like the cleaning quality and the choice of different programs. Nice to have the app that alerts you to the finished load.

April 22, 2024

From lg.com