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Medium Room Window Air Conditioner , Remote Included ( 115-Volt , 10000-BTU )

Ratings & Reviews for LG Electronics Medium Room Window Air Conditioner , Remote Included ( 115-Volt , 10000-BTU )

4.5
270
Review
 4.5 out of 5
270 Reviews


93% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This window air conditioner unit is generally well-received, with customers praising its effective cooling, quiet operation, and convenient features like WiFi connectivity. However, some users have reported issues such as leaks, shaking, and limited fan speed options. While the majority of customers are satisfied with the unit's performance and quality, a small number have experienced problems with its reliability.

Customer review summary generated by AI, including incentivized reviews.
270 Customer Reviews

Would Recommend

[This review was collected as part of a promotion.] Quiet and cools our rooms very quickly and efficiently!

August 3, 2021

From lg.com

Nice, solid unit

Would Recommend

[This review was collected as part of a promotion.] This is a replacement for the exact same model that died on us after 4 years. We like the features and the remote. The unit is a bit noisy in our application.

July 31, 2021

From lg.com

poor reliability

Would Not Recommend

purchased model lw1017ersm Oct 2019. used that month and worked fine. started to use it this June and it stopped cooling. Total usage while owned is only about 6 months but of course it is now out of warranty. Waste of money and of course no support and not economically worth repairing. So much for LG reliability.

July 19, 2021

From lg.com

Response from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support...

LGE Social MediaJuly 20, 2021

Simple and quiet

Would Recommend

[This review was collected as part of a promotion.] Product does an effective job cooling about 350sf and the 3-minute auto cycle temp check keeps the temp constant without loud annoyance.

July 19, 2021

From lg.com

Works great!

Would Recommend

[This review was collected as part of a promotion.] Installation was easy and it works perfect for me.

July 14, 2021

From lg.com

Loud buzzing/humming noise

Would Not Recommend

[This review was collected as part of a promotion.] It worked well for about 2 months, but then it started making a loud buzzing/humming noise. It still cools the room, but the noise is really annoying.

July 12, 2021

From lg.com

Response from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support...

LGE Social MediaJuly 12, 2021

A/C works well but ………

Would Recommend

The frame bracket adjustment screws to support frame on sill were not long enough for new fiberglass windows

July 11, 2021

From lg.com

It is very quiet and works extremely efficiently.

Would Recommend

We put three window units in a double wide mobile home after the central air unit went out and this unit is the best of all of them

July 6, 2021
Verified Purchaser
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nice & cool!

Would Recommend

[This review was collected as part of a promotion.] easy to install. good customer service with missing parts. fan is powerful and cools more than one room

July 2, 2021

From lg.com

Fantastic AD Unit

Would Recommend

[This review was collected as part of a promotion.] Bought this for a 4th floor master bedroom of about 350 SF (went with a slightly bigger unit since we have vaulted ceilings and an exposed stairwell) . It was an easy install - just had to cut a 2x4 for under the front of the unit to make up the gap between it and our windowsill. The only thing I didn't use that came with it was the screws to secure it to the windowsill (used 3" wood screws as I had my own circumstance with the gap mentioned ea...

July 1, 2021

From lg.com

Great product difficult assembly and installation

Would Not Recommend

The quality of the product is great however installation was extremely difficult there was more than some assembly required very difficult

June 30, 2021
Verified Purchaser
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Air Condition

Would Not Recommend

[This review was collected as part of a promotion.] We have had the air conditioner for a few weeks now and we are also in a heat wave. The ac doesn't cool off the room at all. We put it on the lowest temperature and settings and it was still 80 degrees in the room. It was a big bedroom.

June 30, 2021

From lg.com

Response from LGE Social Media

We hate hearing your unit is not working properly. We’d like to gather more information to see if we can determine the issue. Please contact LG Custom...

LGE Social MediaJune 30, 2021

best brand

Would Recommend

[This review was collected as part of a promotion.] Out off all the window ac units, i have bought LG has been the best and most reliable brand

June 29, 2021

From lg.com

Super chill and quite

Would Recommend

[This review was collected as part of a promotion.] Great AC with exceptional cooling. It is very quite and comes with tons of features. The features are user friendly, like start and stop timers, remote contol, cell phone app for controlling house temp when away from home.

June 29, 2021

From lg.com

Great unit!

Would Recommend

[This review was collected as part of a promotion.] So far is doing the job. Cools 2 rooms no problem.

June 28, 2021

From lg.com

Cools but loud

Would Recommend

[This review was collected as part of a promotion.] This unit meets my cooling needs, but is louder than I expected.

June 28, 2021

From lg.com

Wi-Fi unusable

[This review was collected as part of a promotion.] One of the reasons that I chose this AC at the time was that supposedly it could be controlled via Wi-Fi. I have an excellent home network, with a consistently strong signal. The top of the line router is in a prime location within the same room as the AC. I do not have a single issue controlling various Wi-Fi enabled devices on my network. After spending hours trying to get this thing to work with the app, I just gave up, and I never give up w...

June 25, 2021

From lg.com

Response from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing a...

LGE Social MediaJune 25, 2021

Very Cool

Would Recommend

[This review was collected as part of a promotion.] Cools down a 14x20 room in less than a half hour. It's pretty quiet,like the eco setting,which once the desired temp.is reached ,it'll shut down.

June 23, 2021

From lg.com

Awesome AC unit

Would Recommend

[This review was collected as part of a promotion.] I've owned this unit for one month. I have two other AC units from another manufacturer, the LG unit seems to out preform these units, more cost efficient and installation was very easy!

June 22, 2021

From lg.com

Grood features

Would Recommend

[This review was collected as part of a promotion.] Works quietly and well Hard to remove front panel for storage

June 19, 2021

From lg.com