
Ratings & Reviews for LG Electronics Medium Room Window Air Conditioner , Remote Included ( 115-Volt , 10000-BTU )
Ratings may include incentivized customer reviews.
What Customers Are Saying
This window air conditioner unit is generally well-received, with customers praising its effective cooling, quiet operation, and convenient features like WiFi connectivity. However, some users have reported issues such as leaks, shaking, and limited fan speed options. While the majority of customers are satisfied with the unit's performance and quality, a small number have experienced problems with its reliability.
Customer review summary generated by AI, including incentivized reviews.[This review was collected as part of a promotion.] Quiet and cools our rooms very quickly and efficiently!
From lg.com
Nice, solid unit
Would Recommend[This review was collected as part of a promotion.] This is a replacement for the exact same model that died on us after 4 years. We like the features and the remote. The unit is a bit noisy in our application.
From lg.com
poor reliability
Would Not Recommendpurchased model lw1017ersm Oct 2019. used that month and worked fine. started to use it this June and it stopped cooling. Total usage while owned is only about 6 months but of course it is now out of warranty. Waste of money and of course no support and not economically worth repairing. So much for LG reliability.
From lg.com
Simple and quiet
Would Recommend[This review was collected as part of a promotion.] Product does an effective job cooling about 350sf and the 3-minute auto cycle temp check keeps the temp constant without loud annoyance.
From lg.com
Works great!
Would Recommend[This review was collected as part of a promotion.] Installation was easy and it works perfect for me.
From lg.com
Loud buzzing/humming noise
Would Not Recommend[This review was collected as part of a promotion.] It worked well for about 2 months, but then it started making a loud buzzing/humming noise. It still cools the room, but the noise is really annoying.
From lg.com
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support...
A/C works well but ………
Would RecommendThe frame bracket adjustment screws to support frame on sill were not long enough for new fiberglass windows
From lg.com
It is very quiet and works extremely efficiently.
Would RecommendWe put three window units in a double wide mobile home after the central air unit went out and this unit is the best of all of them
Verified Purchaser
nice & cool!
Would Recommend[This review was collected as part of a promotion.] easy to install. good customer service with missing parts. fan is powerful and cools more than one room
From lg.com
Fantastic AD Unit
Would Recommend[This review was collected as part of a promotion.] Bought this for a 4th floor master bedroom of about 350 SF (went with a slightly bigger unit since we have vaulted ceilings and an exposed stairwell) . It was an easy install - just had to cut a 2x4 for under the front of the unit to make up the gap between it and our windowsill. The only thing I didn't use that came with it was the screws to secure it to the windowsill (used 3" wood screws as I had my own circumstance with the gap mentioned ea...
From lg.com
Great product difficult assembly and installation
Would Not RecommendThe quality of the product is great however installation was extremely difficult there was more than some assembly required very difficult
Verified Purchaser
Air Condition
Would Not Recommend[This review was collected as part of a promotion.] We have had the air conditioner for a few weeks now and we are also in a heat wave. The ac doesn't cool off the room at all. We put it on the lowest temperature and settings and it was still 80 degrees in the room. It was a big bedroom.
From lg.com
We hate hearing your unit is not working properly. We’d like to gather more information to see if we can determine the issue. Please contact LG Custom...
best brand
Would Recommend[This review was collected as part of a promotion.] Out off all the window ac units, i have bought LG has been the best and most reliable brand
From lg.com
Super chill and quite
Would Recommend[This review was collected as part of a promotion.] Great AC with exceptional cooling. It is very quite and comes with tons of features. The features are user friendly, like start and stop timers, remote contol, cell phone app for controlling house temp when away from home.
From lg.com
Great unit!
Would Recommend[This review was collected as part of a promotion.] So far is doing the job. Cools 2 rooms no problem.
From lg.com
Cools but loud
Would Recommend[This review was collected as part of a promotion.] This unit meets my cooling needs, but is louder than I expected.
From lg.com
Wi-Fi unusable
[This review was collected as part of a promotion.] One of the reasons that I chose this AC at the time was that supposedly it could be controlled via Wi-Fi. I have an excellent home network, with a consistently strong signal. The top of the line router is in a prime location within the same room as the AC. I do not have a single issue controlling various Wi-Fi enabled devices on my network. After spending hours trying to get this thing to work with the app, I just gave up, and I never give up w...
From lg.com
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Very Cool
Would Recommend[This review was collected as part of a promotion.] Cools down a 14x20 room in less than a half hour. It's pretty quiet,like the eco setting,which once the desired temp.is reached ,it'll shut down.
From lg.com
Awesome AC unit
Would Recommend[This review was collected as part of a promotion.] I've owned this unit for one month. I have two other AC units from another manufacturer, the LG unit seems to out preform these units, more cost efficient and installation was very easy!
From lg.com
Grood features
Would Recommend[This review was collected as part of a promotion.] Works quietly and well Hard to remove front panel for storage
From lg.com
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support...