Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

30-in 5 burners Stainless steel Gas Cooktop

Ratings & Reviews for LG 30-in 5 burners Stainless steel Gas Cooktop

4.3
124
Review
 4.3 out of 5
124 Reviews


86% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This gas cooktop offers powerful performance and functional features, including a strong center burner and the ability to simmer at low temperatures. Many users find it easy to use and well-suited to their kitchen. However, a significant number of customers have reported issues with gas leaks, faulty ignition, and poor durability of some components. The manufacturer's customer service has also been criticized for not adequately addressing these problems. Potential buyers should carefully consider the balance of positive and negative feedback before making a purchase decision.

Customer review summary generated by AI, including incentivized reviews.
124 Customer Reviews

Easy: delivery, installation, and use.

Would Recommend

Easy installation and use.

October 10, 2024
Verified Purchaser
Was this Review Helpful ?

It is awesome and looks great

I love it

September 20, 2024
Verified Purchaser
Was this Review Helpful ?

Poor quality

If I could rate 0 stars I would!! After 3 years only 2 out of 5 of the knobs are functional meaning I can only safely use two burners. Poor design, cheaply made! The cost of replacement knobs is so high that it is more cost efficient to buy a new range, which is what I will be doing. You can be sure it will not be an LG!!!!!

September 6, 2024

From lg.com

Response from LG Social

Hey! Thanks for sharing your honest feedback with us. We get how crucial it is for your cooktop to work perfectly. We're really keen on helping you ge...

LG SocialSeptember 6, 2024

Great appliance

Great machine. Very heavy duty and looks great. Water boils so much faster.

September 2, 2024

From lg.com

Response from LG Digital Care Team

Hi Diggity, we understand how much you’re enjoying your LG CBGJ3023D Gas Cooktop, and we appreciate you sharing your experience. It’s great hearing th...

LG Digital Care TeamApril 3, 2026

Great range top

[This review was collected as part of a promotion.] Absolutely love it great looking and works great!!

August 29, 2024

From lg.com

Response from LG Digital Care Team

Hi Santa Steve, thanks for sharing your experience. We’re glad your 30" Gas Cooktop with UltraHeat 20K BTU Burner model CBGJ3023S has been such a grea...

LG Digital Care TeamFebruary 20, 2026

Do Not Buy - Gas Leak

Would Not Recommend

We purchased this product in May. Nice looking cooktop. We never used the burners on the front of the stove due to child safety precautions. Over the past three months there was a buildup of gas leaking from one of the valves in the manifold, and one day caused an explosion that blew our cabinet doors open. We contacted the gas company and one of their technicians discovered where the leak was coming from and told use to stop using it immediately. Not comfortable with using this product so we...

August 18, 2024
Verified Pro
Was this Review Helpful ?
Response from LG Digital Customer Care

Hi, there. Thank you for sharing your experience with the LG Cooktop (CBGJ3023S) model. We understand how concerning and dangerous a gas leak can be....

LG Digital Customer CareAugust 20, 2024

LG

cooktop

my new cooktop was installed June 10th. I really like it....it does cook hotter than my previous one, but it was 26 yrs. old.

July 24, 2024

From lg.com

BAD QUALITY, LOOKS BAD AFTER YOU START USING IT.

Would Not Recommend

I bought this cooktop a month ago Because it looks great when it's unused in the store display. But you will regret it after you start using it. It's not possible to clean the cooktop using the recommended method from LG. also tried different cooktop cleaners. nothing works and it looks bad after a month. LG Customer Care refused to replace the burner caps, head, and griddle because the stains are NOT covered under warranty.

July 8, 2024
Was this Review Helpful ?
Response from LG Digital Customer Care

Hi, Mike. We appreciate you leaving us a review on your LG Cooktop (CBGJ3023S) model. We understand the importance of a functional and aesthetically ...

LG Digital Customer CareJuly 9, 2024

LG

CookTop

I've only had it for 2 weeks....so far it's been great!

June 24, 2024

From lg.com

Updated: Lighter keeps turning ON (Resolved)

Would Recommend

Update : I contacted LG and they immediately responded with a service technician the next day itself. The connection in the electrical point was reversed and it caused the lighting. Once I fixed it as they recommended, the lighting stopped. I am changing the rating as result of it. I was also very happy with the speedy response from LG. The lighter keeps lighting very 2 secs. This is super frustrating. After the initial lighting, once you turn past “lite” to Hi or medium or low, the lighter ...

June 19, 2024
Verified Purchaser
Was this Review Helpful ?

Great cooktop!

Would Recommend

Great cooktop! Like the layout of the burners and controls. The 20,000 BTU center burner works well and the ability to turn the burners down to a very low simmer is handy. The only reason I didn't give it five stars is that there's no "burner on" indicator light. Other gas cooktops we've had featured them and it was helpful to know, at a glance, whether a burner had inadvertently been left on. That being said, just check the burners and knob positions before leaving the kitchen.

June 14, 2024
Verified Purchaser
Was this Review Helpful ?

Poor service

It’s not the product it’s the service. Item ordered on May 20. Told it would be in on May 29. On May 31 went to the store and spoke to the manager, Jerry. He said Jacob would call me Monday morning, June 3. Didn’t hear from him. Went to the store today, Tuesday, June 4 and spoke to Ni, she said she would reach out to LG to get an eta on the delivery. As of 5 pm I haven’t heard anything. Please advise before I cancel my order and installation.

June 4, 2024
Verified Purchaser
Was this Review Helpful ?
Response from LG Digital Customer Care

Hi, there. It seems that our product, the LG Cooktop (CBGJ3023S) model, did not meet your overall needs. We strive to provide exceptional service and...

LG Digital Customer CareJune 4, 2024

LG