
Ratings & Reviews for LG Medium Room Window Air Conditioner , Remote Included ( 115-Volt , 10000-BTU ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this air conditioner for its whisper-quiet operation, rapid cooling performance, and smart app and voice control features. Many highlight the dual inverter technology for maintaining comfort while reducing energy bills. The unit operates with minimal vibration even at high settings and effectively cools large spaces. Reviewers consistently describe it as one of the quietest and most efficient models they've owned. A small number report issues with product durability or defects, but the vast majority consider it an excellent investment.
Customer review summary generated by AI, including incentivized reviews.Horrible AC. Go Buy A Different Brand.
Horrible AC! I've gone through two of these units. The first unit lasted two years and the second died in one year right out of the warranty period. Just stopped cooling, pieces of junk! Never buying from this brand again!
From lg.com
The price is great
Would RecommendIt’s very quiet and cools the room very quickly
From Smart Inverter Medium Room Window Air Conditioner , Remote Included ( 115-Volt , 10000-BTU ) ENERGY STAR Certified Verified Purchaser
Thank you for your feedback, we appreciate the wonderful review!
Excellent Curbside Pickup Service!!
Would RecommendExcellent curbside pickup service. Thank you!!
From Smart Inverter Medium Room Window Air Conditioner , Remote Included ( 115-Volt , 10000-BTU ) ENERGY STAR Certified Verified Purchaser
2 Stars for 2 years
Would Not RecommendHad I written this review last summer, it would have been 5 stars. I purchased this Aug. 2023, and as of Aug 2025, it stopped cooling properly. If I put the fan speed higher than F1 the coils would freeze over. Now it's progressed to freezing up on the F1 setting. I live in Southern Louisiana, a cold AC is mandatory. It's not unusual for us to use the AC through December so I'm quite upset that a $600 unit lasted only 2 years. It's not in my budget to buy another one. I would not purchas...
From Large Room Window Air Conditioner , Remote Included ( 115-Volt , 14000-BTU ) ENERGY STAR Certified
Easy to control from anywhere
[This review was collected as part of a promotion.] Whisper-quiet, energy-saving, and smart-home ready — this LG window unit cools fast, runs efficiently, and is easy to control from anywhere. Perfect for medium rooms without the noise or hassle.
From influenster.com
So far a very good AC!
Would RecommendSo far I have been impressed with the unit! It cools well and is fairly quiet! When the compressor kicks init is very quiet!
From Smart Inverter Medium Room Window Air Conditioner , Remote Included ( 115-Volt , 10000-BTU ) ENERGY STAR Certified Verified Purchaser
So far so good
Would RecommendUnit arrived at store a day before expected. It is fairly heavy so definitely needs two people for install in window. This unit is much quieter than my smaller 6,000btu Frigidaire unit.
From Smart Inverter Medium Room Window Air Conditioner , Remote Included ( 115-Volt , 10000-BTU ) ENERGY STAR Certified Verified Purchaser
Cools room fast!
[This review was collected as part of a promotion.] This LG window AC cools the room fast, which is a huge plus during those super hot days. The included remote makes it really easy to control, and it comes with some nice features that are simple to use. One thing to keep in mind is that it is pretty big, so installation might take a bit of effort, especially if you’re doing it solo. But once it’s in place, it works great and keeps the space nice and cool. Overall, a solid, reliable AC that does...
From influenster.com
TERRIBLE QA. A TOTAL DUD.
After paying to have this installed I plugged it in.....clunk, clunk, smell of burning rubber, nothing. Total dud! Nothing. Be careful - poor QA. Also, very heavy and not so easy to install. Only to find it didn't work and I had to go through the major hassle of getting it out of the window. Now stuck in 90 degree weather without AC.
From lg.com
Hi there. Thanks for sharing your experience—we definitely want to help make this right. Your comfort is important to us, and we’d like to look closer...
Nice AC unit
[This review was collected as part of a promotion.] The box itself was heavy but this is a great air conditioner especially since you can control how cool you want it to be and it has wonderful features. Installation was fairly easy and I like the fact it has a power saver mode too.
From influenster.com
Super Cool Unit
[This review was collected as part of a promotion.] This window unit feels so boujee lol. I absolutely love it. My husband installed it and didn’t have any complaints, so the installation was pretty easy- which is a plus because some units are such pains to put into the window. I feel like the air quality is great and the noise level of this unit is pretty normal- definitely on the quieter side- which I prefer. The smart features are chefs kiss. I love being able to control it via my phone and b...
From influenster.com
Quiet yet powerful
[This review was collected as part of a promotion.] I received the LG Medium AC from this program. Perfect timing since summer is right around the corner. It is great for my bedroom, I would recommend for people with small-medium sized rooms. It’s pretty quiet and the remote adds convenience.
From influenster.com
Powerful and perfect for hot summers
[This review was collected as part of a promotion.] We are obsessed with this ac this summer and our kids are honestly so jealous 😭 It's 12000 btu's of crisp cold wonderfulness and really makes a difference in the 80+ midwest heat. I love that I'm able to pair it with my Alexa and Google!! It's also touch screen!
From influenster.com
VERY POWERFUL
[This review was collected as part of a promotion.] Very nice AC. The perfect size for my small room. It comes with a remote control and you can also use your phone to control it. It is very very powerful and cools my room quickly. The noise is not too bad either. I love that it saves energy! Love it!!
From influenster.com
Must buy!
[This review was collected as part of a promotion.] If you can get this, do it. Our central air died out on us last year so we were worried about the lower level of the house being too warm. And this has NO issues cooling almost the entire house. I love that it has a remote for easy turn off and on, it’s kinda heavy so takes a bit to put in but perfect otherwise. It’s quiet so no issues hearing the tv either!
From influenster.com
Love the smartphone technology
[This review was collected as part of a promotion.] Great air conditioner. Very quiet. Cools the room like promised. Heavy and needs two people for installation which was quick and easy. LG brand us trusted.
From influenster.com
Great! Buy it!
[This review was collected as part of a promotion.] This amazing!! It works soooo well with the heat! It’s very energy efficient and the electricity bill isn’t too high because of it. The design is great and not very noisy! The install was pretty seamless too
From influenster.com
Hi. Thank you for sharing your experience with your LG AC unit. We appreciate you taking the time to let us know what happened, and we understand how ...