Ratings may include incentivized customer reviews.
What Customers Are Saying
This gas dryer has received mixed reviews. Many customers are satisfied with its performance, describing it as efficient and able to thoroughly dry clothes. However, some have experienced issues with the drying cycles, where clothes are left damp or take too long to dry. There are also concerns about the quality of the drum and lint trap design. While some customers found the warranty service to be quick and efficient, others were dissatisfied with the after-sales support.
Customer review summary generated by AI, including incentivized reviews.Doesn't remember settings cycle to cycle.
Would RecommendQuiet and efficient.
Verified Purchaser
Gas dryer is higher cost
Would Recommendsensor drying is great
Verified Purchaser
Nice Dryer Would buy this brand again
Would RecommendStacks on the old unit just like it belonged as a matching pair. Nice and hot dries the clothes quickly
Verified Purchaser
Love it
Loved it
Verified Purchaser
Peeling paint inside - do not buy
Would Not RecommendI bought this dryer with the 5 yr extended warranty. The paint is peeling on the circular flange inside the door adjacent to the drum. There are flecks of paint on our clothes and on the floor by the dryer. Extended warranty says it doesn't apply, LG says can't help. I asked for composition of the paint that children, pet, and our skin is coming in contact with. Would give me no information. I have had this dryer for 4 years and it is a mess! Do not buy!
Quiet washer
Would RecommendI moved and wanted the same washer and dryer i already had.
Verified Purchaser
Great washer
Would RecommendGreat unit easy to use works great good price
Verified Purchaser
no support
Would Not Recommendbought in dec. didnt dry right, got areplacement from lowes this one has same problems , no help from lg they blame lowes. no help from lg forget about the 1 year warrtine. no one will help so i stuck with a piece of junk, have to hire my own repair company. total junk!!
Hi, Katherine. Thank you for reaching out about your LG Dryer (DLG3401W) model. We understand the importance of having a new appliance perform the wa...
Hi, there. Thank you for reaching out, and we understand the importance of having your LG Dryer (DLG3401W) model remain safe and dependable for your ...