
Ratings & Reviews for LG Stackable Large ( 5-cu ft ) Front Load Washer ( Black )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The washing machine has a large capacity and efficient cleaning performance. Customers praise its smart features, quiet operation, and convenient app connectivity. However, some users report reliability issues with components like the display and pump, leading to frustrating repair experiences and poor customer service from the manufacturer. While the machine has strong features, the reliability concerns and customer service problems are significant drawbacks to consider.
Customer review summary generated by AI, including incentivized reviews.Works like it should
[This review was collected as part of a promotion.] I have had this LG front loading washer for about 2-2 1/2 months now and it has performed like it should with no problems. The mobile app lets me know when the wash has finished and you can program custom cycles if you would like but for me excessive technology is not my cup of tea.
From lg.com
Product seems to be working
Would RecommendProduct works as it should but it has been only 3 weeks
Verified Purchaser
Dream Washer
[This review was collected as part of a promotion.] Great washer! Tons of program options & capacity is huge! Very quite. And she is so pretty!!
From lg.com
King of Dryers
[This review was collected as part of a promotion.] I been using this dryer for about 2 weeks and it’s absolutely amazing! Yes it does take longer to dry clothes and that has been a very minor adjustment for us but it has allowed us to configure our laundry room to how we wanted by staking out equipment. Super quiet and our room doesn’t feel like a sauna after a load or two. I’m a stickler for maintenance with anything I own so by this dryer needing to be maintained a little different and more o...
From lg.com
Awesome Product
I bought this washer around a month ago. The technology & AI wash combo have been such an awesome addition to have around the house.
From lg.com
Washer machine
Awesome prices and worth it items!
Verified Purchaser
Great Features!
[This review was collected as part of a promotion.] I bought my LG Front Loader Washer, Dryer and refrigerator in February of this year. I am happy with all 3! The washer is quiet and efficient as well is the dryer. Our refrigerator has a ton of room and keeps our food nice and cool.
From lg.com
Quiet and efficient
Love it big enough for comforters quiet and good looking
From lg.com
Good features and smooth operations
[This review was collected as part of a promotion.] I only had this product for 2 weeks already, everything seems fine now. Machine runs smooth and quiet. I like the functions built into the machine. I hope the electronics and mechanical mechanisms last a long while for the life and use of the machine. I hope if machine does need repair, it will not be a hassle to get machine serviced and it can get fixed right away, because machine is essential to have working all the time. I have machine warr...
From lg.com
Large, sturdy washer with good features
I've owned the washer for a month and a half now. So far so good. The control panel is easy to understand. It uses a large dial to select the wash type. The regular wash cycle doesn't use a lot of water. As a result, some people feel the clothes aren't clean enough, but you can select a different cycle such was one for towels. I also installed the app on my phone. I don't use it for much other than downloading a new alarm and background. It also tells me when the wash is done.
From lg.com
In love with this washing machine!
I purchased this washing machine about a month ago and am so glad that I did. This is THE BEST washing machine I have ever owned. It cleans and softens my clothes better than my previous, not old, washing machine. I purchased the pedestal because I have severe neck and back problems and am vertically challenged as well. I no longer struggle to reach the socks and smaller items at the bottom of my top loader. I love love love this machine!! Thanks LG, for making my life so much easier!!
From lg.com
Display buttons stopped working after 48 hours
Would Not RecommendThe display buttons stopped working after 48 hours. I've been trying to control the machine from the app while I wait for help, but it cuts off in the middle of a wash cycle. I put in a service request with LG and haven't heard back. Pretty frustrating experience so far.
Really Enjoying My New Washing Machine.
This is my first LG product, it came highly recommended and I h r been very pleased with it. Love the settings, lots of choices for different laundry needs. And I reallly like the ThinQ app for my phone, thought it might be gimmicky but it is perfect!!!
From lg.com
Great Features!
[This review was collected as part of a promotion.] I love my LG front loader and matching dryer. They are so quiet and efficient!
From lg.com
Hi, Travis. Thank you for taking the time to review the LG Washer (WM6500HBA) model. We're sorry to hear about what you have experienced with the...