Ratings & Reviews for Kwikset SmartCode Satin nickel Keypad Electronic Handle Lock
Ratings may include incentivized customer reviews.
What Customers Are Saying
The electronic lock has mixed performance - it works well for some customers, but many experience issues with the lock mechanism failing after 1-2 years. Battery life is also a common complaint, with users reporting having to change batteries every 3-4 weeks. On the positive side, customers appreciate the convenience of keyless entry and the ability to program multiple access codes. However, there are concerns about the durability and reliability of the lock, with many users having to replace their units multiple times.
Customer review summary generated by AI, including incentivized reviews.Nice lock but needs work
Would Not RecommendIv had this lock for maybe 2yrs. And it worked great until a few months ago. It was completely dead without a warning. I replaced the batteries which is a pain. After a few weeks the lock was dead again without warning. No beeps, lights. The batteries only remove from the top, so i have to remove my deadbolt to change out batteries. Not a good design. I dont know why the lock keeps draining batteries, but i plan to replace it with a different lock as this one is no longer reliable.
From kwikset.com
Died after 2 years
Electronics died after 2 years. batteries last 1 day and lock is useless.
From SmartCode Lever Satin Nickel Keypad Electronic Handle Lock ft. SmartKey Security
Hello Don56,
Thank you for sharing your experience. The SmartCode 911 comes with a 1-year Electronic and Lifetime Mechanical and Finish Warranty...
Installed, Worked Great for 3 Days
Would Not RecommendAfter working without an issue for 3 days, the bottom 2 buttons - 1/2 and 9/0 stopped functioning. Now have to redo and stay on hold with kwikset's customer support for eternity.
Batteries last and last
Would RecommendI have had this lock for about 3 years. I haven't had to replace the batteries yet. The lock is used daily and has worked flawlessly.
From SmartCode Lever Satin Nickel Keypad Electronic Handle Lock ft. SmartKey Security
works ok!
Would Recommend[This review was collected as part of a promotion.] I bought this for Mom, and it works well. However, one of the buttons is not as spring like as it could be. It still works, but for how long? Big issue, replacing the batteries will require removing the deadbolt already installed above the lock. Not hard to do, but not convenient. It's not a fail, but not a great success. The batteries only slide out directly above the lock and not to the side for replacement. Many doors have dea...
From kwikset.com
Hi Mpolo12001, We appreciate you taking the time to share your experience with us, and we’re sorry to hear about your trouble with one of the keypad ...
Programming process unnecessarily complicated
Would Not RecommendThe BAD: This electronic lock is crap compared to other electronic locks. Cheap plastic parts on the inside (mainly the shaft that rotates and opens the door) and the programming process is far more complicated than it need be - almost like it was developed by a room full of monkeys randomly hitting keystrokes. The GOOD: I like the ability to rekey the lock so that I can have an electronic lock on one door and a regular door lock on a second door so that both locks can use the same key. Still...
From SmartCode Lever Satin Nickel Keypad Electronic Handle Lock ft. SmartKey Security Sweepstakes
Hi Simmons,
Thank you so much for your feedback on our programming process, it is something we are working to improve and we appreciate your fee...
Do not buy
Would Not RecommendStay away from this lock set. I have installed thousands of lock sets. I used to do home repair professionally. So, I do know what I’m talking about. This thing won’t let you program your code and when I finally got it in and tested it several times before closing the door. I walked out the door, locked it and tried to unlock with my code and it wouldn’t unlock. I used the pass key and tried to reprogram it, even tried the factory reset several times. It would not program my code. I tried callin...
From SmartCode Lever Satin Nickel Keypad Electronic Handle Lock ft. SmartKey Security Sweepstakes
Love it! My husband has used this product at his place of employment and it works so well we got one for home!
From SmartCode Lever Satin Nickel Keypad Electronic Handle Lock ft. SmartKey Security Verified PurchaserSweepstakes
Easy to enter and exit!
I Have this inside my home to lock my bedroom and closets for years They are one of my most important feathers of must have to insure wondering people that might be to there for a party and get curious and roam inside your house!
From SmartCode Lever Satin Nickel Keypad Electronic Handle Lock ft. SmartKey Security
very easy to install, easy to use
Would Recommendit was easy to install and is ready to use, my daughter loves that she doesn't have to carry a key around
From SmartCode Lever Satin Nickel Keypad Electronic Handle Lock ft. SmartKey Security Verified PurchaserSweepstakes
Works like a champ
Would RecommendBought for my garage door and haven’t looked back since.
From SmartCode Lever Satin Nickel Keypad Electronic Handle Lock ft. SmartKey Security Verified PurchaserSweepstakes
Great
Would RecommendI've been using mine daily for over two years and still on the first set of batteries. Very surprised at how long the batteries have lasted. Just cheap Ray O Vac alkaline batteries also from Lowes.
From SmartCode Lever Satin Nickel Keypad Electronic Handle Lock ft. SmartKey Security
Keypad Stopped Working
Would Not RecommendLike most of the 1 star ratings I had a bad experience. Within a year they keypad stopped working. I wasn't sure exactly when I bought it, said around a year ago. Tech support said it's been over a year so it's not covered but if I bought a new one I could get another year of warranty on that one...brilliant. I expressed my disappointment that such an expensive product obviously has a design flaw (after reading all the 1 star reviews here). Anyway, turns out it's within a year so I'm going back ...
From SmartCode Lever Satin Nickel Keypad Electronic Handle Lock ft. SmartKey Security Sweepstakes
Nice
Would RecommendWorks good we entered three codes on it for all our family and use it daily.
From SmartCode Lever Satin Nickel Keypad Electronic Handle Lock ft. SmartKey Security Verified PurchaserSweepstakes
Door Lock
Would RecommendUnit works very well this is the second unit we have purchased
From SmartCode Lever Satin Nickel Keypad Electronic Handle Lock ft. SmartKey Security Verified PurchaserSweepstakes
Don't bother buying
Would Not RecommendWe were not happy with this keypad. Had defective screws, and latch. We returned it and purchased something else. Don't bother buying it.
From SmartCode Lever Satin Nickel Keypad Electronic Handle Lock ft. SmartKey Security Verified PurchaserSweepstakes
Nice Entry Lock
Would RecommendEasy key technology is great and easy installation. My only problem was my deadbolt set a little low but the instructions give you a fix for that too!
From SmartCode Lever Satin Nickel Keypad Electronic Handle Lock ft. SmartKey Security Verified PurchaserSweepstakes
Modern and Sleek
Would RecommendWe have used this lock on many rentals. Always happy.
From SmartCode Lever Satin Nickel Keypad Electronic Handle Lock ft. SmartKey Security Verified PurchaserSweepstakes
too unreliable . electronics fsil often
Would Not Recommendbought 10 of these 18 months ago . Think I've replaced 6 or 7 under warranty after electronics fail . What good is lifetime warranty for hardware? When electronics fail hardware is no longer of use . At least provide repair parts to fix them.
From SmartCode Lever Satin Nickel Keypad Electronic Handle Lock ft. SmartKey Security
Hello Gms118, Thank you for sharing your experience and we’re here to help! Please follow this link for troubleshooting steps that will help extend y...