
Ratings & Reviews for Kwikset 912 SmartCode Venetian Bronze Smart Keypad Electronic Handle Lock ft. SmartKey Security
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers convenient keyless entry, reliable performance, and long-lasting battery life. Many users appreciate its smart home integration capabilities. However, some customers have experienced issues with the mechanical durability of the lock over time, and a few had trouble integrating it with their smart home systems. Additionally, a small number of users reported problems with the lock's water resistance in humid or rainy environments.
Customer review summary generated by AI, including incentivized reviews.Great product
Would Recommend[This review was collected as part of a promotion.] I have had this product for several years now and absolutely love it. I have recommended it to many family and friends who are happy with the product as well. I like the fact that it has 2 codes you can set that way if you need to you can call a neighbor, give them a code and they can go in your house to check on something or let the pet out. You can then change the code later when you get home if needed.
From kwikset.com
Lock DOES NOT LAST
Would Not RecommendThis door lock came with my house when it was built. It was installed on the garage door for convenience. First, it wouldn't open from time to time. I would enter the code, then I would have to walk out the garage, to the front door then go in and jiggle the lock to get it to work again. Then one day, I open the door and the hole where you insert the key just falls out!!! Really? It just fell out... This is supposed to PROTECT my home and my family, FAIL!!! I have no idea how to fix this thing, ...
From kwikset.com
Great product
Would Recommend[This review was collected as part of a promotion.] I bought this 4 years ago and it is working great. It is very easy and convenient. No need for key and copies of keys for each member of the house. Looking forward to buying a lock with home connect. Great customer service. When part went bad, immediately they replaced the part..
From kwikset.com
Well made
[This review was collected as part of a promotion.] I bought this lock set a couple years ago. It worked well until a few months ago. I called Kwickset and they sent me out a new one. It was a pleasure working with them on the phone. I'm thinking about switching to the blue tooth model on some of my other doors. Great fit and finish on the product.
From kwikset.com
Great when it works....
Would Not RecommendI bought this 1 1/2 years ago and it worked great until after the one year mark, naturally. The internal mechanism turns and turns without grabbing and unlocking the door. Very frustrating as it is not under warranty when it stops working.
From kwikset.com
Never a Lost Key
Would Recommend[This review was collected as part of a promotion.] I have had this one for several years and replaced one like it, so I have bought two. I usually leave house &start car before I realized that I need to go back into house because I forgot something . No need to remove keys from car to reenter . Also I was able to give code to the company that handles my alert medical device so if need 911 the EMTS can enter house if I am unable to get to door. Great security and peace of mind.
From kwikset.com
All around great solution
Would RecommendI bought this lock about 4 years ago and it was just what I needed. I put it on my garage door. Before installing this lock, many times I have locked myself out of the house. Now I can enter my code and get back into the house. It is also great when I have my hands full of items like grocery bags. I can enter my code with bags in my hands, pull the lever and I'm in the house. No more fiddling with keys. The extra money for this Kwikset lock was worth every penny. I had an issue with the lock abo...
From kwikset.com
Perfect Solution
Would RecommendI got one of these for the owners’ closet in my Panama City Beach condo. As usual, I downloaded the pdf on-line before purchasing to see how it worked and for quick referral as needed. That’s how I know by looking at the save date that I purchased and installed it in October 2012. Installation was easy, it looks good, is easy to work, and it’s still operating like new almost three years later. I reprogrammed the lock to take my front door key from back home so I don’t have to bother with an extr...
From kwikset.com
Love the zwave but quality so-so
Would RecommendI've used this lock with several different zwave hubs and it works great. Unfortunately, the inside locking mechanism failed after a year or so. KwikSet did replace under warranty. As others have noted, the lever gets loose and in my case, the whole unit tends to loosen as well. Mostly just an annoyance but I wonder if the lever will last long term. Otherwise, I love the functionality.
From kwikset.com
Doesn't unlock every time
Would Not RecommendGreat when it works. awful when it doesn't. and most of the time it doesn't. I have to punch in the code sometimes more than 5 times before the lock mechanism actually works. Punching the lock often times helps the mechanism work. I have take the whole thing apart a few times to try and find a problem, with no success.
From kwikset.com
We purchased this lock and are thrilled with the product. Would recommend it to others.
From kwikset.com
WOW! This is Cool
Would RecommendRarely do I write reviews of products. But I'm amazed at how awesome this device works with Iris. Switching lights on and off from afar with a mobile phone is nice, but to lock and unlock your house door remotely is "control heaven." I have this installed on a vacation home door and now I can let in visitors without passing out keys or hiding them outside. When we pack up and leave, I want to know that the house is locked up so I'm purchasing two more for the other doors. Of course, there are ot...
Best Home Automated Lock in the industry
Would RecommendWith a selling point of 'home connect', I wanted a unit that seamlessly connected to my home automation system. Using the Wink Hub, this unit did exactly that. Over time, I encountered an issue with the locking mechanism, which Kwikset quickly addressed - sending a me a entirely new unit without question.
From kwikset.com
Super Convenient
Would RecommendBought this as I was always looking for my keys . It is so easy to use just press your code an presto door unlocked or locked . I also installed it on my garage door to house entrance its even better since you have groceries and stuff you don't have to look for your keys
From kwikset.com
Works well
Would RecommendThis lock works very well but I have had one issue. I installed this lock a little over a year ago and recently it could not be opened using the outside handle. The problem turned out to be the 6 screws holding the keypad on were loose so the handle was not aligned with its latching pin. When I took those screws out to discover the problem the handle spring came apart and I could not get it together correctly so I just bought another lock of the same type. This time I checked those screws prior ...
From kwikset.com
Long lasting
Would RecommendHad for over a year. No issues. Never need to get the key out. So easy to lock. Thx
From kwikset.com
Attractive and dependable
Would RecommendWe purchased this lock about a year ago and find it so nice to leave our home in Hawaii to head out to the beach or for a run and not to have to worry about carrying along a house key. The finish has held up well, even being right across the street from the ocean salt air. We'd recommend this product highly.
From kwikset.com
Love it!!
Would RecommendLove that you don't have to dig keys out of your purse. Plus can't lock yourself out. Would buy again!!
From kwikset.com
Great Lock
Would RecommendI've been using this lock for about a year. it installed easily and has been working perfectly. I especially liked the auto key recode so it can also use the old key.
From kwikset.com
Great lock
I bought three of these locks and I am very satisfied. They work perfectly. One malfunctioned and the factory sent me a replacement immediately. They were no trouble to install as along as you followed the directions.
From kwikset.com
Hi Lizallen07, We're going to have our support team reach out to you to help troubleshoot your spinning 911 SmartCode. We hope we can help get it work...