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912 SmartCode Venetian Bronze Smart Keypad Electronic Handle Lock ft. SmartKey Security

Ratings & Reviews for Kwikset 912 SmartCode Venetian Bronze Smart Keypad Electronic Handle Lock ft. SmartKey Security

4.3
134
Review
 4.3 out of 5
134 Reviews


84% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product offers convenient keyless entry, reliable performance, and long-lasting battery life. Many users appreciate its smart home integration capabilities. However, some customers have experienced issues with the mechanical durability of the lock over time, and a few had trouble integrating it with their smart home systems. Additionally, a small number of users reported problems with the lock's water resistance in humid or rainy environments.

Customer review summary generated by AI, including incentivized reviews.
134 Customer Reviews

Perfect solution for not wanting to deal with a ke

Would Recommend

Had the unit for approximately 1 year without any problems.

March 11, 2015

From kwikset.com

Great door lock!

Would Recommend

We have this installed on the door that leads into our house in our garage. It's much easier to give people the door code than the hand out keys to everyone. We have had it almost a year with no problems.

March 11, 2015

From kwikset.com

Easy to use and nice esthetics

Would Recommend

The Kwikset Smartcode Lever is a great product. It is easy to install and use. I have a couple issues with it that prevent me from giving it 5 stars. The mechanism failed about a year ago, so I had to get it replaced. Fortunately KwikSet sent me a replacement unit at no charge. After some time, the faceplace and lock rotates counterclockwise looking from the outside due to continual downward force on the handle to open the door. The lock has come detents that press into the door surface, but the...

March 11, 2015

From kwikset.com

no longer need to hide a key outside

Would Recommend

I purchased one of these a few years ago. I needed the lever type handle because I was having trouble with my hands, and I was tired of having to hide a key outdoors for when I locked myself out. A few months later I moved; took the first one with me to install in the next house, and purchased a second one for the second door. I'm now in the third house; both work really well, and rekeying them so they have the same key and have the same code in them is very easy.

March 11, 2015

From kwikset.com

Cool bedroom security

Would Recommend

I bought these for my bedroom, was a breeze installing them. i love technology so these were a must for me.

March 11, 2015

From kwikset.com

Perfect when you don't want to carry keys

Would Recommend

I bought this Kwikset 6 month ago and now I will change the others external doors also. Very simple to install when you follow the instructions. Easy to operate, and always locked as it locks automaticly after a couple of second you open the door, so don't need to think if it's locked or not, IT'S ALWAYS LOCKED! You can have different codes and delete the one you want in the case for example you fired your maid. You don't loose your keys as you don't need to use them, or can give them to someone...

March 11, 2015

From kwikset.com

Great Features for the Money!

Would Recommend

This keypad lockset is wonderful for landlords. I no longer have to change locks or have them re-keyed...just erase the old code and put in a new one. Very pleased.

March 11, 2015

From kwikset.com

3 years and still performing very well.

Would Recommend

We have this model installed on the entrance door to the garage to the house and it has been performing very nicely.

March 11, 2015

From kwikset.com

Best lock purchase ever

Would Recommend

We bought this several months ago for our inside garage door, I did not want to mess with a key everytime we parked in the garage, we now have a secure locked door that gets locked everytime we leave the garage. Plan on adding one on the backdoor as well

March 11, 2015

From kwikset.com

Short lifetime

Would Not Recommend

I bought this lock so my children could let themselves in without the need to carry a key. It worked well but not for long. The lock was less than 2 years old but only has a one year warranty. The price of the product for time it was useable make it a poor value.

February 27, 2015

From kwikset.com

Response from Community Manager

Hi Bob, We're so sorry to hear that your lock isn't functioning properly. We'll have our customer service team reach out to you to help troubleshoot t...

Community ManagerFebruary 28, 2015

Handy little gizmo !!

Would Recommend

I have had this item for about 8 years now and it has never failed !! Best of all, we no longer have to replace the kids lost keys or have to worry if they locked the door behind them, this locks automaticly.

February 10, 2015

From kwikset.com

malfunction

Would Not Recommend

I purchased this item one year ago and the following problems began to occur. The electronics would attempt to disengage the lock and it would hang up. Then the locking cylinder would not turn with the key. I removed the cylinder to see if that was the problem, it wasn't. The electronics work flawlessly, however the mechanical interface is flawed. Now the lock will not release with the button and has to be worked with the lever before you can enter. We purchased the lock with the idea that we co...

November 30, 2014

From kwikset.com

Response from Content Manager

Hi Paul, We are so sorry that your SmartCode is acting up. Our consumer services team will be reaching out to you to help troubleshoot and solve the ...

Content ManagerJanuary 26, 2015

Works good

Would Recommend

Installed these when we had our front door and side doors replaced. Been approximately six months. The one on side door started acting erraticly. Would open some times and not others. I changed code and it is functioning properly again. I know have installed these electronic locks on three doors, and plan on changing all to them eventually. Very convenient. Just don't forget the code.

November 16, 2014

From kwikset.com

Works with the IRIS System

Would Recommend

I'm a big fan of the IRIS system. This door lock works flawlessly. I don't need to carry house keys anymore. I can unlock the door using my iPhone. I have the IRIS Key Fob attached to my system and it will automatically unlock the door when I arrive home. The biggest issue I have is with the design of the back cover. If you have a deadbolt, the back cover is too large and it won't fit. See the attached pictures. I have 'normal' doors so this issue will affect a lot of homeowners. Luckily I was a...

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