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SmartCode 955 Satin Chrome Keypad Electronic Handle Lock ft. SmartKey Security

Ratings & Reviews for Kwikset SmartCode 955 Satin Chrome Keypad Electronic Handle Lock ft. SmartKey Security

4.6
232
Review
 4.6 out of 5
232 Reviews


95% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Kwikset 955 smart lock offers convenient features such as easy installation, programming, and the ability to set multiple user codes. Customers describe the lock as sturdy, durable, and having an attractive design. Many appreciate the keyless entry and convenience, especially for families and rental properties. While a few customers reported issues with the lock malfunctioning in cold weather or the handle coming loose, the majority of reviews are very positive, finding the lock to enhance home security and convenience.

Customer review summary generated by AI, including incentivized reviews.
232 Customer Reviews

Easy to install

Would Recommend

The door frame was installed in the 1950's and once installed I have to use the key to lock, but i use the code to unlock. The lock works without any issue so far. And was very easy to install, no drilling,or cutting was required.

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bad design and handles

Would Not Recommend

I have bought 3 of these and only got one to work but i had to swap out handles with my first and second on to get it so the handled goes the right way. The set screw is on the top of one piece and its sopposed to be on the bottom so the onky eay the handle fits is going the wrong way.

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Response from Kwikset

Hello Barry,
We’re happy to help you with the lever installation on the SmartCode 955:
On the exterior shaft, the set screw is backed in fr...

KwiksetNovember 18, 2021

kwikset

Easy to install, use, and modify. Looks good too!

Would Recommend

This lock was easy to install and looks good too. I like how I can have multiple codes setup for various people. I really like how easy it is to change not only the codes but the keyed lock also.

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HardWorker

so far good. only a few days. ease of installing how it works-very helpful in part of security

September 24, 2021
From SmartCode 955 Satin Nickel Keypad Electronic Handle Lock ft. SmartKey Security Verified Purchaser
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No Internet Connection - Maybe Great Battery Life

Would Recommend

I was disheartened to read the negative comments about the short battery life of internet connected smart locks. Many said 10 days max. So I rethought my project and decided to get this one, with no internet connection. The battery simply actuates the lock on demand, lights a few lights, and makes some beeps during use. The battery should last the 3 years that the description indicates. Time will tell. This lock has the ability stay unlocked until manually locked, or to auto lock after a p...

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Easy to install.

Would Recommend

Love this product. So easy to use. Have peace of mind hearing lock automatically set back to lock position while you are entering the home.

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Failed after 5 months and not able to get refund.

Would Not Recommend

I installed this on Feb 4, 2021 and on July 3, 2021 it would not work. Put new batteries in (even though it claims 3 years) and still unable to get any code open. Read troubleshooting and nothing worked. I bought a different brand and tried returning this to Lowes. I was since it was longer than 90 day I would have to go through the manufacturer.

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Response from Kwikset

Hello Mike,
We're here to help! We ask that you please contact our Support Team so we can help you with troubleshooting and warranty support...

KwiksetJuly 6, 2021

kwikset

Dead after 5 weeks

Would Not Recommend

We loved this electronic lock for the whole 5 weeks that it worked! But, here we are, 5 weeks later, and the keypad is dead. It just stopped working and I didn't even realize it until my daughter came home from work and couldn't get in. Fortunately I was home and was able to go let her in. Tried a brand new battery with no luck. It's dead for no apparent reason and has been reduced to just a regular door lock that needs a key now, which is exactly what I was trying to get away from when I bought...

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Response from Kwikset

Hello InVirginia,
We wish that we could've helped you get the lock in working order before you returned it. If you should choose another Kwi...

KwiksetJuly 6, 2021

kwikset