Ratings & Reviews for Kwikset SmartCode 917 Traditional Satin Nickel Keypad Electronic Handle Lock ft. SmartKey Security
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product is generally well-received, with most customers finding it easy to install and program, and praising its modern, appealing design and convenient keyless entry feature. The lock is reported to be durable, reliable, and have long-lasting battery life. However, some customers experienced issues with receiving defective items, difficulties with programming or setup, and concerns about the security features. Overall, the positive reviews highlighting the product's ease of use, attractive appearance, and reliable performance outweigh the negative experiences.
Customer review summary generated by AI, including incentivized reviews.Keyless entry
Would Recommend15 minutes to install
Verified Purchaser
No set screw holes in handles.
Would Not RecommendThe package was missing the set screw holes and set screws that hold the handle on. I returned this product and purchased a different manufacturer.
From SmartCode 917 Traditional Venetian Bronze Keypad Electronic Handle Lock ft. SmartKey Security Verified Purchaser
Great product, but poorly inspected return
Purchased 2. One was new and simple to install, the other was clearly a returned item partially assembled (incorrectly). I attempted to make it work, but found it was actually missing the keys. Extremely inconvenient to make a trip back, so contacted Kwikset and will hopefully get a new cylinder and keys or I’ll have to return. Inspect returns better and double check before putting items back on the floor. This has happened more than once
From SmartCode 917 Contemporary Matte Black Keypad Electronic Handle Lock ft. SmartKey Security Verified Purchaser
Hello Joe,
We're thrilled to hear our Support Team was able to assist you! We apologize you purchased a returned item at the store and...
Installation instructions are weak.
Would RecommendGood quality door lock.
Verified Purchaser
Great Lock
Would RecommendSince my door was pre-drilled, it was super easy to install. Instructions were clear and straightforward. Love the functions and the look of this lock. This lock has a great satin finish.
From SmartCode 917 Contemporary Satin Nickel Keypad Electronic Handle Lock ft. SmartKey Security Verified Purchaser
I didn't think it was complete
Would RecommendWorks Well, easy to install. Should have read the part about inserting the key and turning it sideways to set the setscrew in the outside handle. I thought it was missing.
From SmartCode 917 Contemporary Satin Nickel Keypad Electronic Handle Lock ft. SmartKey Security Verified Purchaser
Easy to program
Easy to program Price, Easy to install
From SmartCode 917 Contemporary Matte Black Keypad Electronic Handle Lock ft. SmartKey Security Verified Purchaser
Solid buy
Would RecommendSimple install, solid product. Use it for the door to my garage. This one replaced an old one I bought over 10yrs ago that stopped working.
From SmartCode 917 Contemporary Matte Black Keypad Electronic Handle Lock ft. SmartKey Security Verified Purchaser
Broken Pieces
Would Not RecommendI bought this a couple years ago and the handle immediately broke off. I had a wonky door at the time and figured the kids must've pulled on it too hard. I bought a new one that I installed on a new door at a completely different place. This one has the lock toggle that keeps falling out. While the lock essentially works, I'm constantly looking for the toggle to switch the manual lock on/off. I do not believe this to be coincidence. The manufacturer has put out inferior products. Buyer Beware! I...
worth every penny
Would RecommendIt was very easy to install and setup
From SmartCode 917 Contemporary Matte Black Keypad Electronic Handle Lock ft. SmartKey Security Verified Purchaser
Hello,
The set screw is reverse-threaded, and preinstalled in the chassis lever shafts. To tighten the lever, please follow these steps: