
Ratings & Reviews for KitchenAid 27 inch Self-cleaning Air Fry Microwave Wall Oven Combo ( Stainless Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The wall oven and microwave combo offers versatile features like convection oven, air fryer, and microwave. Customers find the oven efficient and able to bake evenly on multiple racks. However, some report issues with the underpowered microwave, confusing control panel, and inconsistent oven temperatures. There are also concerns about the lack of a comprehensive manual and insufficient customer support.
Customer review summary generated by AI, including incentivized reviews.Top notch, best 27inch wide combo you can buy
Would Recommend[This review was collected as part of a promotion.] My wife and family love this microwave and oven combo. We've been eyeing it for years, and finally after an exhaustive review of other units, committed. We couldn't be happier with the ease of use and cooking quality. The Broiler is insanely hot and can crisp up anything fast. The Convention Oven is great and easily converts are recipes. And the Air Fryer! Dude this thing does fish and French fries perfect. Beautiful unit, sturdy and quality...
From kitchenaid.com
No crisper pan.
Would Recommend[This review was collected as part of a promotion.] I still cannot redeem to get my crisper pan. I purchased this in September 2025 and still showing out of stock! This is absolutely ridiculous. This unit is not cheap and the crisper pan should be included. This is my second purchase of this wall oven/microwave combo. Twenty five years ago it was included. Kitchenaid do better! Send me my pan!! I love my oven combo but why did you start leaving out a main cooking dish to use the crisper?!?
From kitchenaid.com
Mostly positive
Would Recommend[This review was collected as part of a promotion.] We really like our oven but the popcorn button does not cook all the popcorn kernels. A lot are left in the bag. We got email saying we get a free crisper pan with wall oven. It is back in stock now but will not accept the coupon code. The air fryer works great.
From kitchenaid.com
Kitchen Aid Wall Oven
Would Recommend[This review was collected as part of a promotion.] After the oven was installed there are marks from packing on the stainless steel. I called to have someone come out and attempt to repair it, but all the representative did was take pictures. It still has not been fixed and the representative was out here a week ago. I have heard nothing since. Hence, I am not very happy.
From kitchenaid.com
No support from KitchenAid regarding operations
This is my second microwave/oven combination from KitchenAid. I'm feeling frustrated with the lack of information on operation of the appliance. Why don't you put out an operations manual with pictures, or a video. I don't like this "figure it out yourself" attitude. Also, there was no labeling with the accessories package, so good luck with those. There was no crisper in the accessories box. Step it up KitchenAid!
From kitchenaid.com
Good Oven / Microwave
Would Recommend[This review was collected as part of a promotion.] It works great. Still have not tried all the features.
From kitchenaid.com
Amazing Wall Unit
[This review was collected as part of a promotion.] Loving my new wall oven. It was a replacement for an older model.
From kitchenaid.com
Bad start
Would Not Recommend[This review was collected as part of a promotion.] No instruction booklet came with the machine. Getting info on line is not easy. The first use of the oven had a spill which we still cannot clean
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wall Oven. We actually have a handy O...
Poor quality control?
Would Recommend[This review was collected as part of a promotion.] The microwave turntable motor did not work right out of the box! Waiting for a replacement motor.
From kitchenaid.com
Only had it for three days, but it works well.
Would RecommendGood product but came out of the box with several discoloration and blemishes that I am attempting to have fixed. Also, the seal on the bottom of the microwave is not applied properly.
Verified Purchaser
Love to bake
Would Recommend[This review was collected as part of a promotion.] Still learning the different ways to cook in the new Combination Microwave Wall Ovens with Air Fry Mode. Trying to find recipes online so I can use the Easy Convection and Air Fry Mode. A Microwave Crisper was to be included in the purchase, but I have not yet received it.
From kitchenaid.com
Excellent unit
Would Recommend[This review was collected as part of a promotion.] Nice design, functions are clearly defined, great fit and finish.
From kitchenaid.com
Burning Wheels -Microwave
[This review was collected as part of a promotion.] Microwave and Air fryer: Not a powerful. It's take long time for heating. Ring under rotating glass plate iwheels are burning and sparking due to not freely rotating. Poor quality. Owen is good.
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportun...
Excellent choice
[This review was collected as part of a promotion.] The KitchenAid oven was a great decision. Love all the features and use them regularly.
From kitchenaid.com
Where the guide on how to use
I didn’t get a manual or guide on how to use the oven microwave air fry the buttons. Can you send me or is it on line
From kitchenaid.com
Nice
[This review was collected as part of a promotion.] This is a recent purchase and therefore, still learning how to use it effectively.
From kitchenaid.com
Great features and very quiet. It fits perfectly
[This review was collected as part of a promotion.] The stove has all the features we were looking for. And a few special surprises. The small air fryer on top is great.
From kitchenaid.com
Pleasure to use
[This review was collected as part of a promotion.] Despite several relatively minor issues, I am very happy with the purchase. The oven takes a long time to pre heat and there is no pause during microwaving are perhaps the most obvious problems I ran into over the short time I've had the oven, but its versatility, conveniences and over all pleasure to use are strong.
From kitchenaid.com
Beautifully designed!
Would Recommend[This review was collected as part of a promotion.] This wall oven is so beautifully designed! So far, I love the wall oven's versatility. I particularly love the size of the oven. My former 27" wall oven space was much smaller. I used the microwave and the lower regular oven tonight to prepare a full meal.The only thing I wish was available when purchased, was a quick guide to all of the features with some example recipes, but other than that, it's a great wall oven and I highly recommend it.
From kitchenaid.com
Difficult to modify cooking parameters during cook
Would Recommend[This review was collected as part of a promotion.] Like: one roll-out rack Dislike: cannot change temp while running. Likewise, can't change start time or stop time. Have to cancel all settings to change it. Microwave run time cannot change while running. Touch "buttons" are not backlit. Printed options are hard to see in dim light.
From kitchenaid.com
Hello Thank you for your feedback. We are sorry to hear that you have not received your free Crisper Pan and would be happy to look into the matter. P...